What our Customers say...


They were always prompt, thorough, courteous and professional.  In trying times (broken water pipe) they were there to help ease the problem.  Would use them again, for sure, although hope I never need to.

SERVPRO staff was polite and professional throughout the process.

We recently discovered we had a leaking pipe in the wall between our bathroom (van) and our dining room. The leak was totally unknown to us until Terminex discovered it during our annual termite inspection. I called my insurance company immediately and they in turn called SERVPRO. The techs were at our home immediately, performed a comprehensive inspection one the damage and had a crew at our home early the next morning. The SERVPRO techs - all of them - were very professional. MY wife and I were truly impressed. They were at our house early, took only limited breaks, and stayed late in the afternoon. SERVPRO installed 3 sets of dehumidifiers, heaters, and fans in our crawl space, bathroom, and dining room. They only removed the machines once the moisture level went below a set threshold; all the wood, subfloor, and sheetrock was dried out and ready for reconstruction. 

If I could give SERVPRO 10 stars I would!     HIGHLY recommended.

Good job! A+++!

"Good people, great work, and good prices".  A pipe burst under a condo kitchen sink that flooded the kitchen, a hall bathroom, the den and a laundry room.  Mr. Perrenoud appreciated our efficient and friendly crew and the communication we had with the insurance company to help settle his claim.  

"Exceptional, courteous and professional service.  I would have them come to my home anytime!  Great job-Thank you!!"

"Everyone was wonderful".

The professionals at SERVPRO did a great job on the repairs to my home and the staff was willing to answer any and all questions I had. I would recommend their services to friends and family!


They were fantastic! They were very professional and took a lot of care of the small details!

They worked a an effective team. They executed the evaluative process and preliminary repair work with vigor and a level of conscientiousness to ensure proficient work to restore and remedy areas in need of service and restoration. I appreciate their willingness to come out expeditiously.

Prompt Excellent Service. Second time we've used SERVPRO of Chesapeake.

They were professional yet trusting. I appreciate the knowledge they for what they were doing. They left the best impression!

OMG! The crew was Awesome! I thank God for them!

They were very knowledgeable and helpful!

I appreciate everything they did. Coming out on a Sunday! Putting in a lot of effort to minimize my damage as much as possible. The were very friendly and professional.

Your service representatives were totally great. Answered questions that were asked, friendly and polite. Thank you so much!

The work was completed in a timely manner and the professional quality of the work was superior. The staff was always friendly and accommodating. They made sure every item was addressed and we were satisfied and pleased with the end product. We would highly recommend SERVPRO of Chesapeake to others and gladly work with them again in the future. We would like to extend our sincere Thanks for a job well done.

I was especially pleased with the response and promptness with it being such a late job. They were very helpful and communicated the process very well. Thank you!

Your team was exemplary! No way to improve. They worked magic on that horrible mess. At all times they were professional, cheerful and focused.

Very professional, courteous, and sincere in everything they did for us to help repair our home. I would definitely use SERVPRO of Chesapeake again if needed.

They did a wonderful job! The employees made me feel more confident and they explained everything they were doing.

Great Job! Thank you for all your help. Things are much better now.

The team of people that came here were fast, professional and extremely courteous. They must have been trained very well, and work excellent with one another. Thank You!

The Team was professional, dedicated and well focused. A job well done!

More helpful than my Insurance company. Thanks!

Service representatives were quite professional. Explained all the details of the process and how the process would work. Great Job!

Delightful employees!! Hard workers, courteous and responsible.

Your team was very professional and very comfortable and confident about the information regarding services and of course made us more relaxed.

Team was perfect. Best employees I've seen in a long time.

You are doing a great job, keep it up! We are so thankful for all your help!



It was a pleasure talking with your technician. He provided me with needed information.

Keep up the good work - God Bless You!

Your technician was very nice and took time to answer all questions. Very nice man.

They were amazing.

Personnel was wonderful!