Recent Posts

How to Prevent/Minimize Water Damage in the Spring

2/28/2020 (Permalink)

There is no way for a homeowner to completely prevent all water damage under every circumstance however there are steps you can take to prepare your home ahead of the spring-thaw months to prevent common causes of water damage. 

  • Read and understand your homeowner’s insurance 
  • Avoid storing valuable items in your basement.
  • Install a basement pump or a water alarm 
  • Remove debris from window wells, gutters & downspouts
  • Check for and repair leaks around doors and windows
  • Inspect your foundation for cracks and repair any that you find to prevent water seepage
  • Trim any trees or bushes away from your home
  • Keep your roof in good shape, be sure to make regular repairs to prevent water leaks.  

If your home/business experiences water damage, our franchise professionals are on standby 24 hours a day, 365 days a year to make it “Like it never even happened.”

SERVPRO's Disaster Recovery Team

1/31/2020 (Permalink)

Servpro trucks and command center Our dedicated franchise professionals will make it, "Like it never even happened."

No job is too large for SERVPRO’s Disaster Recovery Team. Our dedicated team of elite large loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster. We work with hotels, property managers, schools, local and federal governments to ensure that the services people need most during a disaster are up and running again and able to aid the community.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. Our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor is what sets SERVPRO apart from other companies.

We know that time lost is money lost and we want to help you get back up and running as soon as possible, our dedicated franchise professionals will make it, "Like it never even happened."

Spring Storms

1/23/2020 (Permalink)

Thunderstorm over city skyilne. If your home or business experiences storm damage this spring, we are Here to help!

Spring storms can be unpredictable. In the spring there are days in which we are closer to summer and other days where it snows! The changing weather during the spring can cause potential hazards that can be hard to predict/plan for. Spring weather is unique in that we often experience many seasons in the same day! Mark Twain once said, “In the spring I have counted one hundred and thirty-six kinds of weather inside of four and twenty hours.” 

Thunderstorms pose the most serious weather related threat during the spring. Thunderstorms develop when warm moist air collides with cool, dry air.  Some of the dangers associated with severe thunderstorms include lightning, tornadoes, and flooding. Although the weather in the spring can change so quickly there are something you can do in order to prepare. Having a first aid kit and an emergency evacuation/shelter plan as well as keeping a 3-5 day supply of water and non perishable food are all measures that can be taken to prepare for the potential of severe weather in the spring.


If your home or business experiences storm damage this spring, we are Here to help! Our Disaster Recovery Team is ready 24 hours a day, 365 days a year to respond to any disasters that may strike in any season.

Storm Preparedness for Seniors

12/30/2019 (Permalink)

Senior citizens smiling and looking at a computer. Storms can create special challenges for senior citizens. Check out this blog on storm preparation tips for senior citizens.

An approaching storm can cause stress for even the most calm individuals as they begin to prepare for the storm. Storms can create special challenges for senior citizens who may have limited/no mobility or for those who require life supporting equipment such as oxygen concentrates, kidney dialysis machines or ventilators. 

If you or a loved one requires life supporting equipment it is important to inform your utility company and local emergency manager with a list of all equipment used, and obtain an alternate power source for this equipment so that in the event of a power outage, you can continue to use the equipment. 

The next step is to collect emergency supplies. When creating your emergency supply kit it is important that it is not too heavy/too bulk to carry.

Talk to your (or your loved ones) doctor or pharmacist about preparing for an emergency.

Consider other personal needs such as hearing aids, replacement batteries, mobility devices such as wheelchairs or walkers, and oxygen tanks/portable concentrates. 

Individuals requiring special help or transportation during an evacuation should register with local government officials who can offer advice about what to do during an evacuation.

If your home is damaged during the storm don’t panic. Our SERVPRO Chesapeake South franchise professionals are on call 24 hours a day, 365 days a year to make it “Like it never even happened.”   

Winter Storm Forecast Terms

12/10/2019 (Permalink)

Three people walking in the snow. Winter storms can be highly dangerous. Familiarize yourself with these winter forecast terms so you can be prepared.

With the cold weather quickly moving in it is likely that you may have already heard many of these winter weather terms. But, do you know what they mean for you, your family and your home or business. Here is a list of the 9 common terms you are likely to hear this winter.

Nor’easter - This is a term that we here on the east coast are widely familiar with. A Nor’easter gets it name from the northeasterly winds that batter the coast when these storms pass through. Nor’easters do not always produce snow, however when weather conditions permit, rain and wind can quickly become wind, snow and ice. Most nor’easters last only a few days, however their impacts can be significant leaving behind millions of dollars of damage.

Clipper - A clipper is a small, fast-moving storm system that forms in or around southern Canada or the upper Midwestern United States and moves towards the East Coast. Clippers generally only drop a few inches or so of snow, however there have been clipper storm systems in which adequate moisture is available and snowfall totals can far exceed what was originally forecast. 

Polar Vortex -  A polar vortex is a large and persistent circulation in the upper-levels of the atmosphere that wraps around the far northern latitudes of the earth. A polar vortex acts like an atmospheric barrier that can keep bitterly cold air confined to the Arctic Circle. When the polar vortex is disrupted and the circulation breaks down, parts of the polar vortex can dip south and allow that frigid arctic air to spill deep into the United States for a few days.

Bombogenesis - While this may sound like a made up term a bombogenesis, or bomb cyclone is a very real meteorological event that occurs in conjunction with a nor’easter in which a low pressure system undergoes a drastic drop in air pressure (24 millibars or more in 24 hours or less). The result is a large scale storm that affects large portions of the east coast for several days and bringing about blizzard like conditions for some areas. 

Squall Line - A squall line is a heavy line of precipitation that’s usually accompanied by gusty winds. Sudden and heavy snow can cause roads to quickly become dangerous for travel. Reduced visibility is likely and the roads will become slick with near white out conditions traffic accidents are inevitable. 

Freezing Rain  - Freezing rain forms when a snowflake falls through a layer of above-freezing air high above the ground. The snowflake completely melts into a raindrop and falls back into subfreezing air near the surface. Once the raindrop hits the ground (or another surface) it instantly freezes leaving behind a heavy layer of ice making travel almost impossible, and carries the potential to break tree limbs and cause power lines to fail. 

Sleet - Sleet is similar to freezing rain in that goes through a melting and then refreezing process. Sleet feels like hail and accumulates like snow, but it can freeze solid not longer after falling creating a stubborn slab of ice that can be hard to shovel or plow through, often these attempts to remove the ice can cause damage to sidewalks, roadways and driveways. 

Graupel - Graupel is a soft snowflake that is more comparable to sleet rather than snow. It does not accumulate and can also be compared to the frost that you see on the grass in the mornings. It is essentially a freezing fog and generally causes no issues.

Flash freeze -  A flash freeze occurs when the temperature drops very quickly not long after it rains, causing the water on roads and sidewalks to freeze in a short amount of time. Most common after a powerful storm in which the temperature quickly drops (40 °F or more) in just a few hours. Flash freezes are dangerous because they create black ice, which makes travel unsafe. 


We here at SERVPRO Chesapeake South want you and your family to be safe this winter season. Always check the forecast before leaving home and be sure to add a Winter Car Emergency Kit to all family vehicles. Review or create your business's Emergency Response Plan and be safe when traveling on busy roadways.

When Should My Drapes Be Cleaned?

12/10/2019 (Permalink)

Tan and brown colored drapes hanging in front of window SERVPRO of Chesapeake South has an exclusive process of dry cleaning draperies right in your home.

We recommend that household drapes should be cleaned once every 2 years. Did you know that roughly 80% of the particles you see floating in your home in a ray of sunshine are from dead human skin? These and other contaminants can cling to your drapes and linger around longer than you may like. While most people believe that drapes need only to be cleaned when they appear dirty or soiled, however that is not the case. Regular professional drapery cleaning can extend the life of your drapes significantly. 


SERVPRO of Chesapeake South has an exclusive process of dry cleaning draperies right in your home. There’s no need to have your home or office exposed while your draperies are out being cleaned. We inject a specially formulated solvent into your drapery under pressure and extract the chemical, leaving your drapes clean. This special process results in no damage or shrinkage to the material. Most importantly, you will get quality cleaning at a reasonable price.

Using the Proper Fire Extinguisher.

12/10/2019 (Permalink)

5 different types of fire extinguishers and a brief description of each. Our franchise professionals are on standby 24 hours a day, 365 days a year to help with your fire clean up/restoration needs.

Did you know that there are five types of fire extinguishers? Each type is designed for a specific type of fire and knowing which type to use can make a drastic impact on your safety and using the proper extinguisher can significantly reduce the damage to your home. 

Type A Fire Extinguishers -  These are for use with ordinary materials such as paper, cloth, or wood. 

Type B Fire Extinguishers - These are for use with flammable/combustible liquids such as gasoline, oil based paint and grease. 

Type C Fire Extinguishers - These are for use with electrical equipment such as tools, appliance or any other equipment that is plugged in to an electrical source. 

Type D Fire Extinguishers - These are often found in factories and are to be used on flammable metals. 

Type K Fire Extinguishers - These types of extinguishers are often found in commercial kitchen as they are used to put out fires that involve oils from animals or vegetables, or animal fats in cooking appliances.


It is important to keep fire extinguishers in a place that they can be easily accessed in case of an emergency. Make sure that all parts of the extinguisher are in proper working order and be sure to review the manufacturer's guidelines and instructions on regular maintenance and inspection. At SERVPRO Chesapeake South we are here to respond Faster to any size disaster. A fire in your home can be stressful, but our franchise professionals are on standby 24 hours a day, 365 days a year to help with your fire clean up/restoration needs.

Our Water Damage Restoration Process

12/10/2019 (Permalink)

House with water in it. Floating furniture At SERVPRO Chesapeake South we have the expertise and equipment to properly restore your property.

We get it, water damage is STRESSFUL. Whether it is from a leaking pipe, a failed appliance, or natural disaster water in your home is not fun! At SERVPRO Chesapeake South we have the expertise and equipment to properly restore your property. Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property. Our six step process makes it easy to get your property restored. 

Step 1 - Emergency Contact: The restoration process begins by giving us a call (757) 825-9700. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources. Our franchise professionals are on call 24 hours a day, 365 days a year.

Step 2 - Inspection and Water Damage Assessment: We determine the scope of your water damage at this stage in order to develop an appropriate plan of action. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal: The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification: Using specialized equipment, our franchise professionals remove the remaining water that may be harder to access. By using room measurements, temperature, and humidity levels our franchise professionals will be able to determine the number of air movers and dehumidifiers needed to finish drying your home/business. 

Step 5 - Cleaning and Sanitizing: Our franchise professionals use a number of techniques to clean your property. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. Our franchise professionals are trained to provide sanitizing treatments and to remove odors from your property. 

Step 6 - Restoration: Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

Water in your home can be a hassle, but the extraction and restoration process doesn’t have to be. Give us here at SERVPRO Chesapeake South a call, and let us make your water damage, “Like it never even happened.”

Fire and water damage are never scheduled - Are you Prepared?

12/5/2019 (Permalink)

Servpro Truck & Equipment Here to Help 24 hours a day 365 days a year

The fact of the matter is that no one plans for or is prepared to deal with a fire or water damage. These emergencies happen without warning and can create chaos in your life. This is where SERVPRO comes in! With franchise professionals on standby 24 hours a day 365 days a year, we are always Here to Help!

Own a business? Our Emergency Ready Profile can help you minimize business interruptions and get back to serving your clients faster than ever!

With over 40 years of industry experience, our franchise professionals receive training from The Institute of Inspection Cleaning and Restoration Certification (IICRC). 

As an Esporta Certified Operator we utilize a patented restoration technology that is capable of restoring over 90% of the soft contents of a home such as leather goods, clothing, stuffed toys, and bedding to food grade clean.

Property owner or manager? Keep your homes or apartment units occupied by inviting a team of our dedicated franchise professionals to get the space move in ready: we offer a variety of cleaning services including floor cleaning, ceiling and wall cleaning, deodorization, air duct & HVAC Cleaning as well as upholstery and drapery cleaning. 

Our franchise professionals are on standby 24 hours a day 365 days a year to respond quickly to your emergency!

Keeping Yourself Warm & Safe This Winter!

12/5/2019 (Permalink)

White space heater in home Did you know that space heaters account for 86% of fire related heating deaths?

With winter weather approaching, it is important that we keep ourselves and our families warm during these colder months. We here at SERVPRO Chesapeake South want you to be prepared to safely heat your home or business. 

Never heat your home or business with a gas top stove or oven. Not only does this method of heating create an increased risk of carbon monoxide poisoning, leaving an unattended stove can cause a fire.

Read, understand and implement all manufacturer warnings and instructions when using space heaters. Most home heating fire deaths (86%) involved stationary or portable space heaters. 

Make sure that all heating equipment especially chimneys are regularly maintained through periodic cleaning and inspected prior to use. 

Keep heating equipment away from materials that are susceptible to catching fire such as furniture, clothing, bedding paper materials as well as other holiday decorations like Christmas trees. 

Almost half of all heating equipment related home fires occur from December - February. So now is the time to inspect, clean and test all heating equipment to ensure that it is in proper working order.


SERVPRO Chesapeake South wants you, and your business to stay safe during these winter months.  If you do experience a fire or water damage during the holidays, or any time of the year, our franchise professionals can make it “Like it never even happened.” Available 24 hours a day, 365 days a year, we are Here to Help.