Recent Posts

Certified: SERVPRO Cleaned

5/19/2020 (Permalink)

Table Tent Signs describing the SERVPRO Cleaned program. Our defensive cleaning program gives your business a way of providing your employees and customers a ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touch points, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Chesapeake South today at 757-523-970 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Bring Safety to your most valuable assets - Your Business & Your Employees, helping to bring safety to families.

4/2/2020 (Permalink)

Here To Help Here To Help 24/7

SERVPRO of Chesapeake South offers cleaning services including the removal of biohazard contaminants. We have the specialized training and products to get your property back to business. In these times of stress and uncertainty, the best way to combat the threat of COVID-19 is preparation. When it comes to disinfection and sanitization, SERVPRO of Chesapeake South cleanup practices follow CDC guidelines and use EPA-approved products. We are uniquely prepared to clean and disinfect your home or business. We have years of experience in dealing with biological contaminants. We’re here to help you protect your business and your employees– 24 hours a day, seven days a week – until life is back to normal in the communities, we all call home. Here to Help. Stay safe.

SERVPRO's Advanced Technology & Techniques

3/15/2020 (Permalink)

Franchise professionals performing cleaning services We use specialized and industry leading equipment to make it, “Like it never even happened.”

SERVPRO Chesapeake South provides a variety of specialized services to the Chesapeake area. Our franchise professionals are certified through The Institute of Inspection Cleaning and Restoration Certification (IICRC). This allows us to provide peace of mind to our customers because they are able to trust that our franchise professionals are properly trained on how to properly and successfully use the equipment for restoration and cleaning. 

We use specialized and industry leading equipment to make it, “Like it never even happened.” Our moisture detection and measurement equipment allows us to detect, measure and monitor a properties moisture levels.  If water is in your home we have state of the art water extraction equipment that speeds the drying process by getting the water out of your home. Our industrial strength air movers and dehumidifiers are used to remove any remaining moisture from you home and prevents warping of your floors, walls and/or ceilings.


Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process. We also use OSHA-approved cleaning agents to clean and remove odors and/or contaminants from your home.

Is Mold Making You Sick?

3/5/2020 (Permalink)

Mold on walls of house Mold may cause health effects

Mold is a type of fungus that is essentially everywhere and in normal amounts, environmental mold does not pose a serious health risk to healthy people with functioning immune systems. Mold is believed to have caused health effects because of its ability to release mycotoxins.

If you suspect that you are suffering from mycotoxicosis it is important to contact a health care professional right away!

If you find mold in your home, you can contact your franchise professionals at SERVPRO Chesapeake South to inspect and assess your property.  Our professionals have the training, equipment and expertise to remediate your mold infestation. Our highly trained franchise professionals are dedicated to making it, "Like it never even happened."

How to Prevent/Minimize Water Damage in the Spring

2/28/2020 (Permalink)

There is no way for a homeowner to completely prevent all water damage under every circumstance however there are steps you can take to prepare your home ahead of the spring-thaw months to prevent common causes of water damage. 

  • Read and understand your homeowner’s insurance 
  • Avoid storing valuable items in your basement.
  • Install a basement pump or a water alarm 
  • Remove debris from window wells, gutters & downspouts
  • Check for and repair leaks around doors and windows
  • Inspect your foundation for cracks and repair any that you find to prevent water seepage
  • Trim any trees or bushes away from your home
  • Keep your roof in good shape, be sure to make regular repairs to prevent water leaks.  

If your home/business experiences water damage, our franchise professionals are on standby 24 hours a day, 365 days a year to make it “Like it never even happened.”

SERVPRO's Disaster Recovery Team

1/31/2020 (Permalink)

Servpro trucks and command center Our dedicated franchise professionals will make it, "Like it never even happened."

No job is too large for SERVPRO’s Disaster Recovery Team. Our dedicated team of elite large loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster. We work with hotels, property managers, schools, local and federal governments to ensure that the services people need most during a disaster are up and running again and able to aid the community.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. Our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor is what sets SERVPRO apart from other companies.

We know that time lost is money lost and we want to help you get back up and running as soon as possible, our dedicated franchise professionals will make it, "Like it never even happened."

Spring Storms

1/23/2020 (Permalink)

Thunderstorm over city skyilne. If your home or business experiences storm damage this spring, we are Here to help!

Spring storms can be unpredictable. In the spring there are days in which we are closer to summer and other days where it snows! The changing weather during the spring can cause potential hazards that can be hard to predict/plan for. Spring weather is unique in that we often experience many seasons in the same day! Mark Twain once said, “In the spring I have counted one hundred and thirty-six kinds of weather inside of four and twenty hours.” 

Thunderstorms pose the most serious weather related threat during the spring. Thunderstorms develop when warm moist air collides with cool, dry air.  Some of the dangers associated with severe thunderstorms include lightning, tornadoes, and flooding. Although the weather in the spring can change so quickly there are something you can do in order to prepare. Having a first aid kit and an emergency evacuation/shelter plan as well as keeping a 3-5 day supply of water and non perishable food are all measures that can be taken to prepare for the potential of severe weather in the spring.


If your home or business experiences storm damage this spring, we are Here to help! Our Disaster Recovery Team is ready 24 hours a day, 365 days a year to respond to any disasters that may strike in any season.

Storm Preparedness for Seniors

12/30/2019 (Permalink)

Senior citizens smiling and looking at a computer. Storms can create special challenges for senior citizens. Check out this blog on storm preparation tips for senior citizens.

An approaching storm can cause stress for even the most calm individuals as they begin to prepare for the storm. Storms can create special challenges for senior citizens who may have limited/no mobility or for those who require life supporting equipment such as oxygen concentrates, kidney dialysis machines or ventilators. 

If you or a loved one requires life supporting equipment it is important to inform your utility company and local emergency manager with a list of all equipment used, and obtain an alternate power source for this equipment so that in the event of a power outage, you can continue to use the equipment. 

The next step is to collect emergency supplies. When creating your emergency supply kit it is important that it is not too heavy/too bulk to carry.

Talk to your (or your loved ones) doctor or pharmacist about preparing for an emergency.

Consider other personal needs such as hearing aids, replacement batteries, mobility devices such as wheelchairs or walkers, and oxygen tanks/portable concentrates. 

Individuals requiring special help or transportation during an evacuation should register with local government officials who can offer advice about what to do during an evacuation.

If your home is damaged during the storm don’t panic. Our SERVPRO Chesapeake South franchise professionals are on call 24 hours a day, 365 days a year to make it “Like it never even happened.”   

Winter Storm Forecast Terms

12/10/2019 (Permalink)

Three people walking in the snow. Winter storms can be highly dangerous. Familiarize yourself with these winter forecast terms so you can be prepared.

With the cold weather quickly moving in it is likely that you may have already heard many of these winter weather terms. But, do you know what they mean for you, your family and your home or business. Here is a list of the 9 common terms you are likely to hear this winter.

Nor’easter - This is a term that we here on the east coast are widely familiar with. A Nor’easter gets it name from the northeasterly winds that batter the coast when these storms pass through. Nor’easters do not always produce snow, however when weather conditions permit, rain and wind can quickly become wind, snow and ice. Most nor’easters last only a few days, however their impacts can be significant leaving behind millions of dollars of damage.

Clipper - A clipper is a small, fast-moving storm system that forms in or around southern Canada or the upper Midwestern United States and moves towards the East Coast. Clippers generally only drop a few inches or so of snow, however there have been clipper storm systems in which adequate moisture is available and snowfall totals can far exceed what was originally forecast. 

Polar Vortex -  A polar vortex is a large and persistent circulation in the upper-levels of the atmosphere that wraps around the far northern latitudes of the earth. A polar vortex acts like an atmospheric barrier that can keep bitterly cold air confined to the Arctic Circle. When the polar vortex is disrupted and the circulation breaks down, parts of the polar vortex can dip south and allow that frigid arctic air to spill deep into the United States for a few days.

Bombogenesis - While this may sound like a made up term a bombogenesis, or bomb cyclone is a very real meteorological event that occurs in conjunction with a nor’easter in which a low pressure system undergoes a drastic drop in air pressure (24 millibars or more in 24 hours or less). The result is a large scale storm that affects large portions of the east coast for several days and bringing about blizzard like conditions for some areas. 

Squall Line - A squall line is a heavy line of precipitation that’s usually accompanied by gusty winds. Sudden and heavy snow can cause roads to quickly become dangerous for travel. Reduced visibility is likely and the roads will become slick with near white out conditions traffic accidents are inevitable. 

Freezing Rain  - Freezing rain forms when a snowflake falls through a layer of above-freezing air high above the ground. The snowflake completely melts into a raindrop and falls back into subfreezing air near the surface. Once the raindrop hits the ground (or another surface) it instantly freezes leaving behind a heavy layer of ice making travel almost impossible, and carries the potential to break tree limbs and cause power lines to fail. 

Sleet - Sleet is similar to freezing rain in that goes through a melting and then refreezing process. Sleet feels like hail and accumulates like snow, but it can freeze solid not longer after falling creating a stubborn slab of ice that can be hard to shovel or plow through, often these attempts to remove the ice can cause damage to sidewalks, roadways and driveways. 

Graupel - Graupel is a soft snowflake that is more comparable to sleet rather than snow. It does not accumulate and can also be compared to the frost that you see on the grass in the mornings. It is essentially a freezing fog and generally causes no issues.

Flash freeze -  A flash freeze occurs when the temperature drops very quickly not long after it rains, causing the water on roads and sidewalks to freeze in a short amount of time. Most common after a powerful storm in which the temperature quickly drops (40 °F or more) in just a few hours. Flash freezes are dangerous because they create black ice, which makes travel unsafe. 


We here at SERVPRO Chesapeake South want you and your family to be safe this winter season. Always check the forecast before leaving home and be sure to add a Winter Car Emergency Kit to all family vehicles. Review or create your business's Emergency Response Plan and be safe when traveling on busy roadways.

When Should My Drapes Be Cleaned?

12/10/2019 (Permalink)

Tan and brown colored drapes hanging in front of window SERVPRO of Chesapeake South has an exclusive process of dry cleaning draperies right in your home.

We recommend that household drapes should be cleaned once every 2 years. Did you know that roughly 80% of the particles you see floating in your home in a ray of sunshine are from dead human skin? These and other contaminants can cling to your drapes and linger around longer than you may like. While most people believe that drapes need only to be cleaned when they appear dirty or soiled, however that is not the case. Regular professional drapery cleaning can extend the life of your drapes significantly. 


SERVPRO of Chesapeake South has an exclusive process of dry cleaning draperies right in your home. There’s no need to have your home or office exposed while your draperies are out being cleaned. We inject a specially formulated solvent into your drapery under pressure and extract the chemical, leaving your drapes clean. This special process results in no damage or shrinkage to the material. Most importantly, you will get quality cleaning at a reasonable price.