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Fire & Water - Cleanup & Restoration

Be Prepared When SERVPRO Comes to Help With Water Damage

11/2/2021 (Permalink)

We know that finding out that your home has suffered from water damage is a very stressful time. No water damage is the same and you will be asked a series of questions to help us better understand how it is that we can best help you and your home. To help make things slightly less stressful for you we’d like to share a list of questions you will likely be asked when you speak with one of our representatives:

  • Your personal information including the address of the home or business that has been affected
  • When the water damage first occurred and when it was first noticed. (How long ago the damage initially happened, so that we have a better idea of the damage that was caused.)
  • What the initial cause of the damage is
  • Has the initial source of water been stopped or repaired
  • The number of rooms and type of flooring that’s involved
  • Is there electricity available
  • Any insurance information if applicable

It can be a chaotic time dealing with water damage to your home or business but having the answers to these questions ready for us when you call makes it that much faster for us to begin helping you with your issues. So give us a call and remember time is of the essence, so don’t delay!

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