Recent Water Damage Posts

How to Deal with Dishwater Water Damage

6/15/2022 (Permalink)

Most people have dishwashers in their homes and most use them pretty frequently without ever having to deal with a leak coming from them. However, if you happen to find yourself unlucky enough to experience a leak in your dishwasher, you’ll find that it can quickly cover your entire kitchen floor with water and cause damage all over the kitchen from the floors to the cabinets and walls, as the water gets absorbed by all of the porous materials. To prevent these things from happening it’s important to address dishwasher leaks as soon as possible. We’re going to go over the things that you should to in order to help take care of the problem should your washer flood your kitchen.

1) Whenever there’s water damage to your home your first step should be to ensure that there is no water damage near anything electrical. If it does look like there is water near appliances or outlets, or if you aren’t sure, you should cut off the electricity to the area until you’re sure it is safe.

2) Next, you should begin to clean up as much of the water as possible as quickly as possible. Less water on the ground means less of a chance that it seeps into the subflooring and potentially causes more damage or hidden mold growth in your floors. Use towels, mops, and wet vacuums if available to remove any visible water. If possible, pull out the dishwasher and other surrounding appliances to be sure there is no water puddled underneath them.

3) After you’ve gotten up as much of the water as you can, you should inspect your home for any damages caused by the water. Check for signs of moisture in cabinets, under appliances that are on the floor and at the baseboards and walls where water was. Bubbling, discoloration, or warping are all signs that the water has caused more damage than what was possible to clean up, this means that you’ll need to take further steps to get rid of the water damage.

4) Once you’ve done everything you can to clean the water up your next move should be to call us here at SERVPRO of Chesapeake South. We have special tools and extensive training in how to find hidden areas of moisture to help ensure that there is no water left behind from the leak. This could mean pulling up flooring to ensure the subfloors are properly dried or even making flood cuts in the walls to replace soggy insulation.

We hope that you’ll not have to experience dealing with a flooded kitchen due to your dishwasher; however, we want to help make sure that if you do have to take care of something like this you understand the proper steps to take!

Common Causes of Water Damage

2/16/2022 (Permalink)

While home water damage is typically associated with floods or heavy storms, a significant portion of water damage in homes is cause by malfunctioning or damaged home appliances. It is important to regularly check these items to help ensure that you do not become victim to a surprise water damage event in your home.

Dishwashers – This is one of those appliances that typically doesn’t get moved around at all. People often only notice that a water damage as occurred when the damage finally reaches out past the underside of the washer or behind it.

AC Unit – When HVAC systems run, they create a lot of condensation. While there are things in place like the drain pan and condensate drain line to help keep this water from going places it shouldn’t, it’s possible for the line to become clogged or start leaking, leaving the water to drain elsewhere in your home

Refrigerator – Most commonly, refrigerators with ice makers are the biggest culprit of home water damage, when the water line to the ice maker becomes damaged and starts to leak. This is also one of those home items that doesn’t typically get moved a lot, so it is easy to miss potential early damage signs behind and underneath them.

Hot Water Heater – These are easily one of the biggest culprits of water damage in your home. Most are designed to last a good while (ten years or more), depending on factors like materials and installation, leaks can begin earlier than that. Regular inspections can help to mitigate any damage that make come from a leaky hot water heater by addressing the problem before it gets too bad.

We hope these tips can help you watch out for and prevent water damage from occurring in your home, but if you find that maybe your floors under your dishwasher are softer than they should be, or there’s a puddle around your HVAC unit, or any other water damage that could happen. Please don’t hesitate to give us a call and find out how we can help to make your water damage “Like it never even happened.”

What To Do - Water Damage to Your Home

1/24/2022 (Permalink)

No matter the size, water damage has the potential to cause some pretty big issues structurally to your home or business. You must work quickly to make sure that the damage does not continue to worsen because as long as the moisture is present damage can continue to occur.

While we will always recommend using a professional water damage restoration company to help ensure that your property is thoroughly dry and there’s no lingering moisture hidden in the structural materials there are a few things that you can do to help mitigate any more damage from occurring before we arrive on scene:

  • Shut off the source – If the source is a leaky pipe or appliance, you’ll need to shut off the water supply to that leak, if you don’t know how to shut the water off in your home you should learn as soon as possible as you never know when you may need to.
  • Electricity – If accessible without going through the water, shut off the electricity to the affected area as soon as possible. Water conducts electricity very well and this poses a serious safety risk. Not only that but an electrical hazard is also a big fire hazard and the last thing you need is another form of damage to be added on top of the water damage. If you can’t shut off the electricity from the breaker safely you may need to leave and shut it off from the outside so that you’ll be able to move about the area without worrying about getting shocked.
    • Additionally, you should never try and turn on any lights if the ceiling is wet.
  • Excess water – Use mops, towels, etc. to soak up as much water as possible. Water damage increases by the minute. The more water you can soak up while waiting for us to arrive the less damage is likely to occur and it will allow us to start drying out your property faster.

How to Handle Water Damage Step by Step

1/17/2022 (Permalink)

When your home or business suffers from a flood or any other form of water damage it’s hard to know where to begin. We thought we’d share with you the steps to taking care of your water damage restoration so that you know ahead of time what all your project will entail.

Step One – Emergency Contact

The first step in the process is you calling us. When you call, you’ll be guided through a series of questions that help us determine how to best respond to your particular situation and set an appointment. This should be done as quickly as possible as water damage acts quickly.

Step Two – Damage Assessment and Inspection:

Once our restoration professionals arrive at your home, they will begin to thoroughly inspect the damaged area. Our team will use moisture readers and hydrometers to identify problem areas and make sure that no affected areas are missed. This allows us to create a customized plan to dry out your home.

Step Three – Water Extraction:

The next step is to start removing the water from your home or business. Standing water can continue to cause damage to your property for the entirety of the time that it is present, so it is important to begin removing water quickly. We will use specialized vacuums and pumps to extract all standing water from the surfaces of your home.

Step Four – Damaged Material Removal:

Ideally, everything in your home can be repaired and restored but in some cases the damage done is too severe and the items need to be removed to help prevent further damage to the items that are recoverable.

Step Five – Cleaning, Sanitizing and Deodorization:

Step five and step six are typically done side by side to help get your life back to normal as fast as possible. Our specialists will begin cleaning your home or business to ensure nothing is still contaminated with mold or any other unwanted material, using specially formulated products and the latest techniques and equipment.

Step Six – Drying and Dehumidifying:

Next, our team will begin drying out your home or business. We use a combination of air movers and dehumidifiers to remove moisture from the items in your home and then from the air into contained units. Typically, these are placed on our first visit to your property to help speed things along. This process may include removing affected flooring or drywall to ensure proper airflow and drying to occur in the subfloor and/or insulation and wall studs.

Step Seven – Monitoring:

While the final drying of your home is continuing, we will have specialists to visit your property daily for inspection of equipment and materials to ensure things are going smoothly and make any necessary adjustments. This constant monitoring helps to ensure that your water damage restoration is as effective and efficient as possible.

Step Eight – Repairs and Construction:

Once all of the damage is stopped, water removed, and your home is thoroughly dried, the most important step can begin. Getting your home back to “Like it never even happened.” After water damage has occurred it can be necessary to repair or replace things like drywall, structural materials, flooring, cabinets, etc. Our team can handle every aspect of your restoration including the subsequent construction. This allows you to only require a single company to complete all the tasks, making the process that much more streamlined and headache free on your end, saving both time and keeping costs low.

Be Prepared When SERVPRO Comes to Help With Water Damage

11/2/2021 (Permalink)

We know that finding out that your home has suffered from water damage is a very stressful time. No water damage is the same and you will be asked a series of questions to help us better understand how it is that we can best help you and your home. To help make things slightly less stressful for you we’d like to share a list of questions you will likely be asked when you speak with one of our representatives:

  • Your personal information including the address of the home or business that has been affected
  • When the water damage first occurred and when it was first noticed. (How long ago the damage initially happened, so that we have a better idea of the damage that was caused.)
  • What the initial cause of the damage is
  • Has the initial source of water been stopped or repaired
  • The number of rooms and type of flooring that’s involved
  • Is there electricity available
  • Any insurance information if applicable

It can be a chaotic time dealing with water damage to your home or business but having the answers to these questions ready for us when you call makes it that much faster for us to begin helping you with your issues. So give us a call and remember time is of the essence, so don’t delay!

Signs of Water Damage in Your Home

10/18/2021 (Permalink)

Do you know the signs of water damage to look out for in your home?

One of the big issues with water damage is the longer it takes to notice and to treat the worse the situation gets and the more damage is done to your home or business. Acting quickly to shut off water sources when you notice leaks or signs of water damage is of utmost importance. So what are some telltale signs of water damage in your home?

  • Check for warping in your hardwood and laminate flooring
  • Look out for water rings or stains on your walls and ceiling
  • Check ceilings for any sagging or soft spots
  • Carpets should not be wet or damp

If you do see any of these signs or if you see a leak DO NOT delay! Make sure to call a professional to take care of your leaks and then once the problem is solved give us a call here at SERVPRO of Chesapeake South to help restore any damage that may have occurred before the problem was fixed.

Water Damage Claim Tips

6/16/2021 (Permalink)

There are many ways to prevent water damage from occurring, but some just cannot be predicted beforehand. Here are a few tips on ways to help protect your home and what to do when you are filing a water damage claim.

  1. File a Claim Quickly – The quicker you file a claim, the quicker you can get the ball rolling with your adjuster, the quicker you can get your life back to normal. Be sure to know what your policy covers! Another good tip would be to review your existing policy and talk to your local agent to make sure you understand all the provisions.
  2. Record Proof of Water Damage – Take pictures and videos of your water damage, preserve any broken parts that may have caused or allowed water damage to take place. This will assist in providing evidence for your insurance claim. Do NOT throw away or move anything (as much as possible) until an adjuster comes to inspect the property.
  3. Secure Valuables and Prevent Additional Damage – Now that your insurance has been informed, now prevent additional damage to your property! Take your surviving valuables to a safe and DRY location to keep them in good condition.
  4. Document All Damages – Once you have secured all undamaged valuables, you will really be able to focus on which items are damaged or not. Keep a record of what has been damaged, for your own personal records and for insurance. This will help you accurately keep track of what you own, age, current condition, how much they cost, and the value they still carry.
  5. Do NOT Make Permanent Repairs – Do not make permanent repairs to your property without approval from the insurance company. If you start reconstruction work without their approval, you will not be paid for those repairs. Insurance claims, especially large ones, always take time and need a lot of patience to work through before settling. You want to wait until your insurance gives you information to make sure the restoration costs are covered.

If you have a water damage, call SERVPRO of Chesapeake South at 757-523-9700 today. We are here to help!

What Are Ice Dams and How To Prevent Them

2/17/2021 (Permalink)

If you are a homeowner, you most likely heard of ice dams. During the icy and snowy winter months, ice dams are notorious for wreaking havoc on the unsuspecting person's home, causing water damage to their roofs and attics.

Ice dams form on the eaves of roofs from the build up of ice and snow after a storm. Eventually the ice and snow will melt and form a puddle of water that could penetrate your roof, slip under the shingles and enter your home.

How to Prevent Ice Dams

  • seal and insulate your duct system
  • make sure your attic and roof are properly insulated so the heat will not melt the precipitation on the roof
  • clear out gutters for easy flow of water
  • knock down snow build up and icicles that form on roof and gutters
  • inspect your roof before the ice and snow storm for leaks and possible weak spots

Follow these steps to ensure you are taking the proper precautions when it comes to keep your home warm and dry. If you experience a water intrusion, call the professionals at SERVPRO of Chesapeake South at 757-523-9700.

Protect Your Home From Water Damage

1/26/2021 (Permalink)

You know that a flood in your bathroom or a flood in your attic from a water heater leak may be expensive to repair.  The are ways to help prevent those disasters and to protect against water damage.

  • Replace old pipes. Home piping usually has a life span of 50 to 80 years.  If yours are older, it’s a good idea to ask a plumber for an inspection.  PVC pipes may need to be replaced every 25-40 years.
  • Inspect your water heater. Water heaters usually need to be replaced every 10 years.
  • Update your windows and doors. Watertight options are available with new doors and windows. Wood windows should be cleaned, repainted and stained every so often. Cracks should be resealed, and old glazing compounds should be replaced as needed.
  • Replace washing machine supply hoses. As part of a proactive maintenance plan, replace every 3 to 5 years.
  • Regularly inspect your roof. Look for loose or missing shingles, or any sign of damage.  While up there, inspect your gutters to make sure leaves and debris have been removed and that the drain spout is properly attached.

When you need a water damage cleanup, call SERVPRO® of Chesapeake South at 757-523-9700.

What to Do When Your Home Has Water Damage

1/18/2021 (Permalink)

When a water intrusion has happened in your home, it will affect everything in its path.  SERVPRO Chesapeake South has seen its share of water damage. The damage can happen from a leaking pipe between the wall, a leaking toilet, a dishwasher relief valve that fails, a refrigeration line fail, a water heater leak, an HVAC system ceiling leak and of course havoc from mother nature.

Most often our first thought is about damage to the floors or to the ceiling, or even the walls.  Then the realization that your contents, your treasures, your projects, your books have been damaged too.

For over 20 years, SERVPRO of Chesapeake South has been here in your community and here to help. We are your emergency call to action experts when disaster strikes your home or business. Call us 24/7 at 757-523-9700. 

4 Ways to Prevent Water Damage

10/21/2020 (Permalink)

The Insurance Institute for Business & Home Safety (IBHS) reminds us that those annoying leaky faucets if left unchecked and unfixed, could cost thousands of dollars in damage.

Here are 4 significant ways to prevent water damage:

  • Inspect Your Attic Leaky Roofs are the #1 leading cause of water damage. Musty smells, water stains on the ceiling or floor, missing shingles or damp insulation.
  • Check Your Bathroom from cracked or missing caulk around tub, sinks, and toilets. Water damage from one toilet can cost $2,000-10,000.
  • Keep Your Kitchen Dry by checking your refrigerator ice maker & dishwasher supply lines for kinks or cracks. Check under the dishwasher for water. Vacuum the coils on your fridge every 6 months. Proper maintenance can help your fridge to last 13 years.
  • Watch Over Your Utility Room as 75% of water heaters fail before they're 12 years old and check your washer for leaks, cracks & bulges. Replace supply lines every 5 years with steel braided hose.

Every water damage situation is different and requires a unique solution, but the Water Damage Restoration Process stays the same.  

Have Water or Flood Damage?  Call SERVPRO of Chesapeake South Today: 757-523-9700.

Collect Important Documents Before an Emergency

10/2/2020 (Permalink)

Collect, Protect Essential Records Before An Emergency

Family Preparedness

When we advise people to collect and protect important paperwork, we are referring to any important documents and personal data that might serve as proof of your insurance or identity that will provide instructions on how to help you in an emergency.  This important paperwork should also include an Emergency Action Plan, and medical, vital, and immunization records.

The Basics

Copies of medical documents and advance directives should include: Health insurance card, vaccination records, living wills and power of attorney forms, birth & death certificates and adoption records

Personal IDs to include: Passports, driver's licenses, social security cards, green cards

A current care plan for a child or person with special needs.

User manuals, models, and serial numbers, and contact information for the manufacturer of medical devices, like glucose meters and nebulizers.

Quick Tips

Keep an up to date list of all your prescription medications with dosage amounts, your eye prescription, your medical supply needs and any known allergies.

Save electronic copies of important papers in a password protected format to a flash drive or an external hard drive or a cloud-based service. You should store these items in a fire proof container or with a trusted friend or relative, or even a safety deposit box at a bank.

Pet owners make copies of your pet’s vet records like rabies certificate, prescriptions and a recent photo of your pet(s).

Clogged Gutters Can Lead to Water Damage

9/24/2020 (Permalink)

How often should you clean your gutters and downspouts?

If left unattended, gutters and downspouts get so clogged with debris, they are rendered useless. Clean your gutters at least twice a year to avoid blockage. We also recommend inspecting your gutters after big storms. Clogs often occur where downspouts join with the gutter system. Clean out your downspouts to ensure water can flow through, and make sure to secure downspouts so that they point away from your home.

After ensuring you have cleared the gutter and downspouts of debris, flush them with a garden hose to test if they’re flowing properly and where the water distributes. We don’t want your downspouts draining too close to the foundation! If you have a basement, we recommend that downspouts be extended several feet from the house, so they do not dump right into the basement and flood the area.

if your home experiences a roof leak from clogged gutters, call the professionals at SERVPRO of Chesapeake South.

How to Prevent/Minimize Water Damage in the Spring

2/28/2020 (Permalink)

There is no way for a homeowner to completely prevent all water damage under every circumstance however there are steps you can take to prepare your home ahead of the spring-thaw months to prevent common causes of water damage. 

  • Read and understand your homeowner’s insurance 
  • Avoid storing valuable items in your basement.
  • Install a basement pump or a water alarm 
  • Remove debris from window wells, gutters & downspouts
  • Check for and repair leaks around doors and windows
  • Inspect your foundation for cracks and repair any that you find to prevent water seepage
  • Trim any trees or bushes away from your home
  • Keep your roof in good shape, be sure to make regular repairs to prevent water leaks.  

If your home/business experiences water damage, our franchise professionals are on standby 24 hours a day, 365 days a year to make it “Like it never even happened.”

Our Water Damage Restoration Process

12/10/2019 (Permalink)

At SERVPRO Chesapeake South we have the expertise and equipment to properly restore your property.

We get it, water damage is STRESSFUL. Whether it is from a leaking pipe, a failed appliance, or natural disaster water in your home is not fun! At SERVPRO Chesapeake South we have the expertise and equipment to properly restore your property. Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property. Our six step process makes it easy to get your property restored. 

Step 1 - Emergency Contact: The restoration process begins by giving us a call (757) 825-9700. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources. Our franchise professionals are on call 24 hours a day, 365 days a year.

Step 2 - Inspection and Water Damage Assessment: We determine the scope of your water damage at this stage in order to develop an appropriate plan of action. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal: The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification: Using specialized equipment, our franchise professionals remove the remaining water that may be harder to access. By using room measurements, temperature, and humidity levels our franchise professionals will be able to determine the number of air movers and dehumidifiers needed to finish drying your home/business. 

Step 5 - Cleaning and Sanitizing: Our franchise professionals use a number of techniques to clean your property. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. Our franchise professionals are trained to provide sanitizing treatments and to remove odors from your property. 

Step 6 - Restoration: Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

Water in your home can be a hassle, but the extraction and restoration process doesn’t have to be. Give us here at SERVPRO Chesapeake South a call, and let us make your water damage, “Like it never even happened.”

Common Causes of Flooding & How to Avoid Them!

12/5/2019 (Permalink)

Don't let indoor flooding happen to you! Our Franchise Professionals are on call 24 hours a day 365 days a year.

Flooding in your home is a serious issue that can occur in any geographical location and can cause major chaos in your life. Luckily there are ways that you can prevent some of the more common causes of flooding to your home or business. 

Faulty Appliances: Appliances such as washing machines, dishwashers, refrigerators and hot water heaters all use large amounts of water, and if the connection fails, or the line leaks or bursts flooding can occur rapidly. Be sure that when installing new appliances that all water valves are temporarily shut off. Carefully read and follow the manufacturer's instructions or have the appliances installed by a trained professional. Regularly monitor these appliances to ensure they are functioning properly and there are no leaks coming from them.

Broken/Leaking Pipes: Broken pipes are by far one of the greatest fears for homeowners. A broken pipe has the ability to flood your home in a matter of minutes, causing thousands of dollars in damage to your property. There are many factors that can result in a pipe leaking or bursting including corrosion caused by poor water quality, old pipes, freezing pipes can burst, and home projects can cause accidental damage to pipes if done without care. 

Knowing where your pipes are located is essential if you are planning on tackling any home renovation projects. It is important to regularly check your pipes for damage and to monitor your utility bill, a sudden unexplained spike in your bill may be an indication of a leak!

Clogged Drainage Lines:  It is important that water is able to easily flow into your house but it is also important that this water is also able to flow out of your house. Blockage in drainage lines can cause a very unpleasant mess. Always use a mesh screen in the sinks, shows, and bath tubs to prevent large obstructions from making their way into your pipes. Monitor what your are flushing as well, and do not flush anything that could block your system. If you start to notice that your plumbing is not draining properly it is important to correct the issue before the problem becomes worse.

Natural Disasters: Depending on your geographic locations you may be more susceptible to natural disasters such as hurricanes that often bring flooding. If you are able to plan for a natural disaster there are several steps that you can take to try to prevent or minimize the damage before it occurs. Here in Coastal Virginia it is important to know your zone this will allow you to view your property and plan accordingly. 

In home flooding is a concern that everyone should be aware of. In addition to property damage, if not properly removed water damage can allow for harmful mold to develop in your home. If your home or business experiences a flood, don’t panic. SERVPRO Chesapeake South is here for all of your water cleanup needs. Our franchise professionals can make it “Like it never even happened.” Available 24 hours a day, 365 days a year, we are Here to Help.

The Causes & Effects of Water Damage

7/19/2019 (Permalink)

Water Damage Cleanup & Restoration in Chesapeake

Causes of Water Damage

In Chesapeake, the unforeseen natural causes of water damage can vary depending on the area where you live.  Uncontrollable disasters like clogged toilets, overflowing washing machines, malfunctioning dishwashers, plumbing leaks, and cracked foundations can also cause water damage havoc to your home or business.  The water damage can be minor, or it can be major leading to destruction of the home or business. 

No matter how the water damage occurred, as soon as the water threat is over, immediate water damage cleanup is vital to helping to save your water-soaked furniture, carpet, rugs, clothing, structure and other possessions.

Effects & Health Hazards

Acting quickly after water damage is very important.  When you call SERVPRO® of Chesapeake South, a 24 hour, every day, quick to respond water damage cleanup and restoration company,  you can rest assured that you are doing the very best to help ensure a quick recovery.

Moisture feeds mold and other organisms which can effect health problems.  Mold can grow after water damage within 48 hours.  SERVPRO® professionals know that cleaning up the water damage immediately can help control the potential health effects for everyone in a commercial or home space.

If you have suffered a flood or water damage emergency, call us at 757-523-9700.

You Might Need A New Water Heater If

6/11/2019 (Permalink)

Water Damage Cleanup in Chesapeake?

SERVPRO® of Chesapeake South receives an emergency call because a water heater has leaked and water is coming from the ceiling and all over the carpet, and the floor.  Here are some signs that you might need a new water heater and ways to check if you do. These may require a "looksee" from time to time while others become obvious only after things have gone wrong.

  • The water is not getting hot enough.
  • The water is not getting hot at all. It could be that the pilot light is out, or the circuit breaker has been tripped, or worse the whole heating system is shot.
  • The water is a rusty color or not clear running.
  • The water has a strange metallic taste, which could mean that the inside of the tank is breaking down.
  • The water heater is making loud popping and cracking noises that could mean the heating element is failing.
  • There are signs of leakage around the water heater which indicates a major internal failure to the system. Make sure that the electricity or gas has been turned off to the system and that before replacing it, the unit has had a chance to cool completely.

We suggest that you should hire a professional to replace and install your water heater to be certain that the installation meets safety codes and is safe to use.

Water damage cleanup in Chesapeake?  Call 757-523-9700.

Water Heater Safety. . . Get to Know Your Water Heater

2/28/2019 (Permalink)

Water & Fire Damage Cleanup & Restoration in Chesapeake.

When it comes to your water heater, the old saying “out of sight, out of mind”, should not be taken lightly.  Water heater failure can cause flooding and even a fire and the following water heater safety tips can help to prevent a catastrophe.    Nationwide Insurance suggests that getting to know your water heater parts and routine maintenance can help to keep your water heater safe and help avoid a disaster. 

Water heater parts

A residential water tank can hold 40 to 60 gallons and needs to withstand typically 50 to 100 psi,  Steel tanks are tested to handle 300 psi and have glass liners to keep rust out of the water, and insulation to surround the tank.  Other parts to become familiar include:

  • A dip tube to let cold water into the tank
  • A thermostat to control the temperature of the water that is inside of the tank
  • A pipe to drain hot water out of the tank
  • Heating elements like those found inside of an electric oven
  • A drain valve to allow you to drain the tank to move it or replace the elements
  • A temperature or release valve that helps keep the tank from exploding
  • A sacrificial anode rod, screwed into the top of your water heater and protects your heater from rusting

Some important facts to remember about your water heater.

Pulling up on the pressure relief valve or temperature valve handle to make sure water flows freely out and stops when you let go of the handle can help prevent tanks from exploding and should be tested annually.

Temperature settings vary on residential tanks, but the right temperature is at least 120 degrees at the tap, which you can test with a meat or candy thermometer.  This temperature helps to kill germs and prevent children from being scalded.  When you go on vacation, set the temperature lower to save money and reduce risk of problems while away.

Venting is important as a poor draft can cause fumes and carbon monoxide to reenter a room instead of exiting. Make sure the vent goes straight up and out without any dips and is the same diameter as the tank’s draft diverter.

Flushing the hot water through the drain valve annually will help to remove sediment buildup.

Extinguish the pilot light when handling flammable liquids or aerosol.  If the water heater is in the garage, raise it to that the pilot light is 18” above the floor.  This is to help prevent ignition of gasoline vapors that collect near the floor.

Strapping your water heater can help prevent it from falling over which could sever a gas line and cause an explosion.

Insulation may help reduce heat loss on the hot water pipe and “sweating” on the cold-water pipe. 

Should you need water or fire damage cleanup and restoration in Chesapeake, call your 24-hour emergency service company, operating since 1998.

Salvaging Personal Belongings

6/14/2018 (Permalink)

Water Damaged Chair Gets Cleaned

One of the most common topics after a client suffers water damage, is how and what can be salvaged and restored. Unfortunately, there is no clear-cut answer.  Every water damage is unique and case by case. Once we have received notice of your water loss and the source has been stopped, our SERVPRO specialists will identify the source to begin the restoration process.

Here are some things to consider:

Identity the Type of Water Damage

Determining what type of water has damaged your personal belongings is part of our inspection process.   In the restoration industry we categorize water as clean water, a category 1, gray water is category 2 and black water is category 3. 

SERVPRO of Chesapeake South has the Esporta technology that cleans all these water damage categories including category 3 contaminated water. 

Porous vs Non-Porous Materials

Porous materials such as fabrics, wood, and paper are very good at retaining water. Porosity also means the increase in the chance of other dangers like mold growth, and even damage beyond repair or restoration.  Here in lies the case by case scenario.  Porous materials such as marble, metal, and porcelain - among others - usually have no problem in being restored because bacteria and mold are not usually able to root to their surface.

The Amount of Time the Water has Saturated Your Belongings

Another factor that will come into the equation of determining what can and cannot be saved is how long the materials have been wet.  The longer a porous item sits in water, the more difficult to bring it back to its preloss state. The perfect example of this is wooden furniture. Belongings that are left damp or wet and exposed to the elements are at a greater risk for mold growth and may not be salvageable.   Acting quickly and calling your local SERVPRO as soon as you discover the water damage is key to restoration success.

Restoration or Replacement Costs

SERVPRO of Chesapeake South will always try to restore your water damaged items to their preloss condition unless they are beyond restoration. 

We know that your belongings are what help to make your home a home.  Our restoration helps to save you and your insurance company money, not to mention prevents landfill pollution.  If restoration is not an option, then replacement is usually the next option.

When you hire the professionals at SERVPRO of Chesapeake South, you know that your water damage has been assessed and your belongings have been analyzed for the best course of action to help make it “Like it never even happened.” 

Best Smart Water Leak Detectors of 2018

5/31/2018 (Permalink)

Best Smart Water Leak Detectors of 2018

The best smart water leak detectors of 2018 were picked recently by and shared on This Old House.  The best were tested for responsiveness and ease of setup, put in simulated leaks and even submerged in water.

At SERVPRO of Chesapeake South we know all about water damage cleanup and restoration.  Pipes freeze, dishwashers and refrigerators leak, and HVAC systems leak in the attic.  You need to keep your home protected against water and flood damage.

New technology can send alerts to your phone and notify you even when you are hundreds of miles away that you have a home or business water leak or flood.   The best of the best recommended was the Honeywell Lyric water leak and freeze detector. . . read more about water and flood sensors.

Keeping Kids Safe Near Water

5/31/2018 (Permalink)

Water Safety

As the warmer weather arrives, and summer time fun begins, parents and children must be alert and prepared when it comes to pool and water safety.

The most important tip from children's heath care professionals is for parents to always keep their eyes on their kids around water whether at a pool, a water park or at the beach.  

Swim lessons are powerful and important and recommended instead of depending on floating devices for safety.

When choosing a life jacket, make sure that the life jacket is Coast Guard certified. The label on the back will give you weight parameters and who the life jacket is suited. 

Remember to never rely on noodles, or other flotation devices to save your child's life.

Summer Safety Tips on Water Safety

Flood Water in Chesapeake

2/22/2018 (Permalink)

SERVPRO of Chesapeake South, 757-523-9700

Floods are one of the most common and widespread natural disasters in the United States.  Your location no longer seems to be a factor-there is always potential for flood damage. reports that in the last 5 years, all 50 states have experienced floods or flash floods.  It’s not a matter of if, but when and FEMA reports that nearly 20% of all flood insurance claims come from moderate-to-low risk areas, and even just one inch of flood damage in an average home can cost you up to $27,000.

#TheAmericanRed Cross claims that floods cause more damage in the U.S. every year than any other weather-related disaster.  Here are some tips they advise to follow:

  • Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, Stop, Turn around, and go another way.
  • If you approach a flooded road while driving, the same holds true. If you are in your car and waters are rising rapidly, get out of the car quickly and move to higher ground. 
  • Keep children out of the water. Children may not recognize contaminated water and lack judgment. 

If your home or business is affected by a flood, SERVPRO of Chesapeake South is your water damage restoration company.  Even minor floods have the potential to cause major damage to a structure if not treated properly and quickly. 

Cleanup can be overwhelming and that’s why the “SERVPRO® System is prepared to handle any size disaster.  When fire and water take control of your life, let your local SERVPRO of Chesapeake South help you take it back. 

Do you have water damage in Chesapeake call us at 757-523-9700.

Water Damage and Your Property

1/19/2018 (Permalink)

Broken, Hidden Water Pipes Can Wreak Havoc

After the plumber has fixed the leak, the flooding has subsided, or the fire department has left, getting your structure and your belongings properly dried and cleaned is crucial to a quick and successful restoration. 

Moisture can cause mildew, fungus, and mold to grow and can attract insects, termites and even rodents.  These factors can destroy the very foundation of a home and your belongings. 

At SERVPRO of Chesapeake South, we have the expertise and equipment to properly restore your property after water damage to your home or business.  Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property, and your assets.

Every water damage incident varies and requires its own unique solution; however, our restoration process stays the same.  Want to know what to expect?  See more about our SERVPRO  water damage restoration process and click on details of each process.

SERVPRO of Chesapeake South has been helping to make it #LikeItNeverEvenHappened for families and businesses in Hampton Roads since the 90’s.  Call us at 757-523-9700.

Your Chesapeake home is your largest investment, what happens when disaster hits?

7/20/2017 (Permalink)

SERVPRO® of Chesapeake 757-523-9700

Your home is more than likely the biggest investment that you will ever make and one that holds a lifetime of memories.

What happens if you wake up to see 2 inches of water in your kitchen?  What would you do?  Do you know who you would call?

We are SERVPRO® of Chesapeake South and we have been serving homeowners and businesses like you since 1967.  

As a leader in the field of water damage repair and restoration, our crews are trained to help you when disaster strikes, to help walk you through the drying process and help to make it #LikeItNeverEvenHappened.

If disaster strikes your home, be sure to remember to call SERVPRO® of Chesapeake South at 757-523-9700

#SERVPRO8233 #NoWorries #SERVPRO

Faster to your Chesapeake South Water Damage Emergency

6/14/2017 (Permalink)

SERVPRO® of Chesapeake South provides 24 hour fire and water damage restoration services in the Chesapeake area.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO® of Chesapeake South provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO® of Chesapeake South arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 757-523-9700

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Chesapeake South

SERVPRO® of Chesapeake South specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew


  • CMR - Council-certified Microbial Remediator
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • ASD - Applied Structural Drying Technician
  • LCT - Leather Cleaning Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • VSMR - Ventilation System Mold Remediators
  • IICRC Certified Firm
  • OCT - Odor Control Technician
  • WRT - Water Damage Restoration Technician
  • AMRT - Applied Microbial Remediation Technician
  • ECTP - Employee Certification Training Program
  • UFT - Upholstery & Fabric Cleaning Technician
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • CCT - Carpet Cleaning Technician
  • RRT - Carpet Repair & Reinstallation Technician
  • ASCS - Air Systems Cleaning Specialist
  • OSHA - Other Training
  • SRT - Fire & Smoke Damage Restoration Technician

The Do's and Don'ts of Water Damage in Chesapeake

4/11/2016 (Permalink)

Water damage can happen at any time in your home or business. With these tips, you can be sure you are prepared for any water damage situation.

Water Damage From Clean Water


  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Wipe excess water from wood and furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
  • Use wooden clothespins to keep furniture skirting off damp floors.
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
  • Hang furs and leather goods to dry separately at room temperatures.


  • Enter rooms with standing water where electrical shock hazards may exist.
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water.
  • Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines or other colored items on wet carpets to cause staining.
  • Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.
  • Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

Water Damage From Contaminated Water


  • Avoid all contact with sewage and items contaminated by sewage.
    Wash your hands thoroughly after contact with contaminated items.


  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Use household fans to dry the structure and spread contaminants.
  • Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

Always call SERVPRO of Chesapeake when you experience any water damage. Call us at (757) 523-9700.

Lawn and Garden Month in Chesapeake

4/7/2016 (Permalink)

April is National Lawn and Garden Month and the team here at SERVPRO® of Chesapeake have a few gardening and lawn tips that may help keep your yard and home protected against flooding and water damage.


Homeowners can begin with the size and care of lawns. Rather than maintaining a large carpet of green through the use of pesticides and herbicides, consider reducing the size of your lawn by 10% and allow your landscape to be a bit more natural. You can help prevent soil erosion by using native plants in your landscape that help hold soil in place and filter storm water. As a bonus, your lawn and garden will be greener during the dry days of summer, as native plants are more drought resistant than many popular non-native lawn grasses.

You can take a few simple steps to make your lawn healthier and better able to absorb rainwater when it falls:

  • Use an organic fertilizer early each spring
  • Set your mower to 3”, not anything lower 
  • Water infrequently but deeply
  • Use hand tools to remove individual weeds

Rain Gardens

Even owners of small pieces of property can help prevent flooding through the use of a rain garden. A rain garden is a low-lying vegetated depression (typically 3 to 6 inches deep) with absorbent soils that temporarily collect storm water runoff from impervious surfaces and allow the runoff to slowly percolate into the soil.

When building a rain garden, plants with the highest wet-soil tolerance should be placed in the center, since those at the edge will drain fairly quickly while the middle remains submerged.  

Large or small, rain gardens should be planted with native plants. Using native plants is best whenever possible, as they require little to no watering in between rainfall, making a more low-maintenance yard and cutting down on the need for harmful pesticides.  As a general rule, any plant described as Japanese, Oriental, English, etc. is obviously not native to North America and should be avoided.

Some common native flowers are black-eyed Susan, coneflower and wild columbine. Native trees include sweetgum, red maple, Eastern redbud and American holly. But these are just a few of the hundreds of plants that are native to our region. The best way to figure out which plants are native is to explore a book or online guide that describes native plants. Here are three excellent resources to help you get started:

  • The U.S. Fish & Wildlife Service’s Native Plants for Wildlife Habitat and Conservation Landscaping: Chesapeake Bay Watershed
  • The Native Plant Center, an online version of the U.S. Fish & Wildlife Service’s native plant guide
  • The Lady Bird Johnson Wildflower Center’s online Plants of Chesapeake Bay collection

Here at SERVPRO of Chesapeake, we believe in prevention first!

*Sources: Raritan Headwaters, Lot Plans.

Frozen Pipes...But Not Broken Yet.

3/7/2016 (Permalink)

When people think of frozen pipes in their homes, they automatically think of broken pipes spewing a huge mess that soaks carpet, subfloors, walls and more...requiring the attention of their water damage professional.

But many times a frozen pipe doesn't necessarily become a broken pipe. You might have experienced this yourself: you go into a bathroom, during a really cold part of winter, turn on the faucet and nothing comes out. Or perhaps only a trickle dribbles into the sink.

This is a nuisance that must be dealt with quickly, before the pipe actually breaks and creates a larger problem.

Preventing this from ever happening is the best course of action. Here are some things you can do when temperatures dip well below freezing:

 1. Take control of the temperature in your home. People tend to set the temperature lower when they leave the house, especially when going out-of-town. But keep your home at 60 degrees or higher. Installing a digital thermostat that you can control remotely from you smartphone means you can monitor your home 24/7 while traveling.

 2. While home, when temperatures are extremely cold, open kitchen and bathroom cabinets to allow warmer air to flow among pipes. For problem sinks that have had their pipes freeze in the past, or that you feel might freeze, allow a slow trickle of water to run.

 3. Keep garage doors closed. If you have water supply pipes in the walls or ceiling of your garage immediately shut the garage door so the heat from the engine can help warm the garage.

But if a frozen pipe does happen, your only recourse is to thaw it. This might take some time. Warm up your house, and use safe heat such as a hair dryer, to warm the area where the pipe is frozen. Do not use a blowtorch, kerosene or other heat source fired by fuel and don't use open flames. If you can't determine where the frozen pipe is, a local Chesapeake plumbing company can help.

And of course, if the worst happens and a pipe does break, call SERVPRO of Chesapeake!