Fire Damage Restoration Process

Fire damage can be devastating for you and your family. Feelings of confusion and stress are common, and you need a caring expert to guide you through this crisis. Our franchise professionals of SERVPRO Chesapeake South are "Here to help." Our franchise professionals are highly trained to quickly restore your home to pre-fire condition. Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. For a typical fire the following steps are taken to make the fire "Like it never even happened."

1. Emergency Contact

2. Inspection and fire damage assessment

3. Immediate board-up and roof tarp service (if needed)

4. Water removal and drying (if water damage is present)

5. Removal of smoke and soot from all surfaces

6. Cleaning and repair

7. Restoration

Our franchise professionals are on call 24 hours a day 365 days a year to restore your home or commercial property to its pre-fire condition.

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (757) 523-9700

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.