What our Customers say...


General Cleaning - Very kind, professional and courteous. Thorough cleaning! Keep the Team Atmosphere! 

Air Duct Cleaning. SERVPRO gave me my quote the day of the inspection and explained the whole process step by step and scheduled the cleaning within a week. They were prompt and professional and no mess left for me to clean up. Thank you for doing such a great job!

Water Damage Cleanup and overall, I am satisfied with the service provided by the franchise.

Water Damage Cleanup & Repairs, the SERVPRO Franchise's on-site personnel were prompt, courteous and attentive to my concerns.

I would recommend the SERVPRO Franchise to my friends, family and colleagues.  Perfect 10's.

I had no idea that ladies could do what they did-Just amazing watching them work.  Keep doing what you are doing.

Great service and support with a quality work output.

The team arrived promptly in the time frame the staff set.  "Customer first" was modeled from Manager to Tech assigned to our unit.  (I had a pressing appointment to drive away to).  Our laundry area was left "better than when they arrived to work."  I heartily recommend your air duct cleaning. #AirDuctCleaninginChesapeake

Awesome people, fantastic service from beginning to end.

Perfect score of 10's.  

Your Textile Cleaning Department "Fantastic people to work with".

After the deluge of winter storms that recently occurred, one of my properties developed snow related stress to a roof structure.
Being an out of state property owner I was not sure which direction to follow until my insurance adjuster recommended SERVPRO of Chesapeake South.
The entire process from estimate to clean up was seamless. All I had to do was answer the phone and get updates from SERVPRO. Their involvement put my mind at ease.
I read the other review and am perplexed since I did not experience anything near what they described.

They were professional, courteous and informative about the damage and repair. Including the "hidden" stuff that isn't normally discussed in the beginning of any job like this.

I highly recommend them for those events beyond your control.


Outstanding Service

Your technicians Margaret, Donna, Kenny, Alexis, Josh, and Eric were excellent!  

SERVPRO had always been extremely Caring & thorough....& patient! I had flooding at a time when I was going through a personal crisis & they went out of their way to be considerate of my needs. I will never call anyone else!

Usually when you need this type of service it's because something not so good has happened to your home. We had a leak in the attic while we were out of town and came home to a horrible mess. Living in a two story townhouse they installed the water heater in the attic to save space. The two person crew came into our home and instantly put us at ease. Their level of professionalism, compassion and kindness during an extremely upsetting time is an asset to the company they work for. They expressed genuine empathy and reassured us that everything was going to be okay. During the process I have received text updates letting me know how things are progressing and whenever someone was going into our home to check the moisture levels. I would without a doubt recommend this company and their associates, trusting them in my home during a difficult time.

Perfect score of 10's!

Perfect 10's!

Perfect 10's!  Thank you.

SERVPRO of Chesapeake provide prompt service and I am satisfied with the work performed.

The contractors were on time, extremely courteous, professional and a pleasure to work with as was the SERVPRO office staff.

Thank you.

Perfect score of 10's after helping to make a washing machine leak in the laundry room like it never even happened. 

Perfect score of 10's for helping make an a/c attic leak "Like it never even happened."

Great service!

Perfect 10's!

I am pleased, very professional.

Perfect 10's!

Awesome hardworking crew and very hones.  They found cash money and returned it to me.

Thanks for all your help!

Perfect 10's.

Very satisfied.

Everyone was great, polite, courteous and professional.

Perfect 10's.  

No recommendations, perfect 10's.

Will be recommending SERVPRO of Chesapeake South at any opportunity to anyone requiring this kind of service.

Mr. Shelton and the crew were very professional, detailed, outstanding!!

Friendly staff and excellent work in short time.

They were always prompt, thorough, courteous and professional.  In trying times (broken water pipe) they were there to help ease the problem.  Would use them again, for sure, although hope I never need to.

SERVPRO staff was polite and professional throughout the process.

We recently discovered we had a leaking pipe in the wall between our bathroom (van) and our dining room. The leak was totally unknown to us until Terminex discovered it during our annual termite inspection. I called my insurance company immediately and they in turn called SERVPRO. The techs were at our home immediately, performed a comprehensive inspection one the damage and had a crew at our home early the next morning. The SERVPRO techs - all of them - were very professional. MY wife and I were truly impressed. They were at our house early, took only limited breaks, and stayed late in the afternoon. SERVPRO installed 3 sets of dehumidifiers, heaters, and fans in our crawl space, bathroom, and dining room. They only removed the machines once the moisture level went below a set threshold; all the wood, subfloor, and sheetrock was dried out and ready for reconstruction. 

If I could give SERVPRO 10 stars I would!     HIGHLY recommended.

Good job! A+++!

"Good people, great work, and good prices".  A pipe burst under a condo kitchen sink that flooded the kitchen, a hall bathroom, the den and a laundry room.  Mr. Perrenoud appreciated our efficient and friendly crew and the communication we had with the insurance company to help settle his claim.  

"Exceptional, courteous and professional service.  I would have them come to my home anytime!  Great job-Thank you!!"

"Everyone was wonderful".

The professionals at SERVPRO did a great job on the repairs to my home and the staff was willing to answer any and all questions I had. I would recommend their services to friends and family!


They were fantastic! They were very professional and took a lot of care of the small details!

They worked a an effective team. They executed the evaluative process and preliminary repair work with vigor and a level of conscientiousness to ensure proficient work to restore and remedy areas in need of service and restoration. I appreciate their willingness to come out expeditiously.

Prompt Excellent Service. Second time we've used SERVPRO of Chesapeake.

They were professional yet trusting. I appreciate the knowledge they for what they were doing. They left the best impression!

OMG! The crew was Awesome! I thank God for them!

They were very knowledgeable and helpful!

I appreciate everything they did. Coming out on a Sunday! Putting in a lot of effort to minimize my damage as much as possible. The were very friendly and professional.

Your service representatives were totally great. Answered questions that were asked, friendly and polite. Thank you so much!

The work was completed in a timely manner and the professional quality of the work was superior. The staff was always friendly and accommodating. They made sure every item was addressed and we were satisfied and pleased with the end product. We would highly recommend SERVPRO of Chesapeake to others and gladly work with them again in the future. We would like to extend our sincere Thanks for a job well done.

I was especially pleased with the response and promptness with it being such a late job. They were very helpful and communicated the process very well. Thank you!

Your team was exemplary! No way to improve. They worked magic on that horrible mess. At all times they were professional, cheerful and focused.

Very professional, courteous, and sincere in everything they did for us to help repair our home. I would definitely use SERVPRO of Chesapeake again if needed.

They did a wonderful job! The employees made me feel more confident and they explained everything they were doing.

Great Job! Thank you for all your help. Things are much better now.

The team of people that came here were fast, professional and extremely courteous. They must have been trained very well, and work excellent with one another. Thank You!

The Team was professional, dedicated and well focused. A job well done!

More helpful than my Insurance company. Thanks!

Service representatives were quite professional. Explained all the details of the process and how the process would work. Great Job!

Delightful employees!! Hard workers, courteous and responsible.

Your team was very professional and very comfortable and confident about the information regarding services and of course made us more relaxed.

Team was perfect. Best employees I've seen in a long time.

You are doing a great job, keep it up! We are so thankful for all your help!



It was a pleasure talking with your technician. He provided me with needed information.

Keep up the good work - God Bless You!

Your technician was very nice and took time to answer all questions. Very nice man.

They were amazing.

Personnel was wonderful!