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Fire & Water - Cleanup & Restoration

Archived Blog Posts

How to Handle Water Damage Step by Step

1/17/2022 (Permalink)

When your home or business suffers from a flood or any other form of water damage it’s hard to know where to begin. We thought we’d share with you the steps to taking care of your water damage restoration so that you know ahead of time what all your project will entail.

Step One – Emergency Contact

The first step in the process is you calling us. When you call, you’ll be guided through a series of questions that help us determine how to best respond to your particular situation and set an appointment. This should be done as quickly as possible as water damage acts quickly.

Step Two – Damage Assessment and Inspection:

Once our restoration professionals arrive at your home, they will begin to thoroughly inspect the damaged area. Our team will use moisture readers and hydrometers to identify problem areas and make sure that no affected areas are missed. This allows us to create a customized plan to dry out your home.

Step Three – Water Extraction:

The next step is to start removing the water from your home or business. Standing water can continue to cause damage to your property for the entirety of the time that it is present, so it is important to begin removing water quickly. We will use specialized vacuums and pumps to extract all standing water from the surfaces of your home.

Step Four – Damaged Material Removal:

Ideally, everything in your home can be repaired and restored but in some cases the damage done is too severe and the items need to be removed to help prevent further damage to the items that are recoverable.

Step Five – Cleaning, Sanitizing and Deodorization:

Step five and step six are typically done side by side to help get your life back to normal as fast as possible. Our specialists will begin cleaning your home or business to ensure nothing is still contaminated with mold or any other unwanted material, using specially formulated products and the latest techniques and equipment.

Step Six – Drying and Dehumidifying:

Next, our team will begin drying out your home or business. We use a combination of air movers and dehumidifiers to remove moisture from the items in your home and then from the air into contained units. Typically, these are placed on our first visit to your property to help speed things along. This process may include removing affected flooring or drywall to ensure proper airflow and drying to occur in the subfloor and/or insulation and wall studs.

Step Seven – Monitoring:

While the final drying of your home is continuing, we will have specialists to visit your property daily for inspection of equipment and materials to ensure things are going smoothly and make any necessary adjustments. This constant monitoring helps to ensure that your water damage restoration is as effective and efficient as possible.

Step Eight – Repairs and Construction:

Once all of the damage is stopped, water removed, and your home is thoroughly dried, the most important step can begin. Getting your home back to “Like it never even happened.” After water damage has occurred it can be necessary to repair or replace things like drywall, structural materials, flooring, cabinets, etc. Our team can handle every aspect of your restoration including the subsequent construction. This allows you to only require a single company to complete all the tasks, making the process that much more streamlined and headache free on your end, saving both time and keeping costs low.


1/14/2022 (Permalink)

Did you know that when you call SERVPRO of Chesapeake South to clean your home or business that we use our own in house formulated surface cleaning agent? That’s right, we’ve developed a non-bleach disinfectant that can treat any surfaces hard and soft. SERVPROXIDE is our answer to all of your disinfecting needs.

SERVPROXIDE is 100% biodegradable and food safe. You don’t need gloves to clean with it, it can be used around kids and pets, and sanitizes non-porous surfaces in 60 seconds.

We offer 99.999% sanitation of food contact surfaces, so you can use it in your restaurant or any other place of business as well.

Oh! Did we mention you can now buy it for yourself on Amazon? When you do, be sure to put up the stickers to let your customers know that you care about their health and use SERVPROXIDE as your choice of disinfectant.

The Different Classes of Fire

1/10/2022 (Permalink)

No matter the kind, the destructive force of a fire is not to be reckoned with. However, the type of fuel that is burning, or the class of the fire, can drastically change the way the fire is handled. Continue reading below to learn about the five different classes of fires and how best to manage them should one occur around you.

Class A – Class A fires are what you would consider to be “ordinary” fires. These are fires made of common combustible materials like paper, fabric, wood, and light plastics. While they don’t require any special treatment like other classes of fires, it’s important to treat them just as seriously. With an abundance of fuel present these fires have the potential to spread quickly and leave a wake of destruction in their path. Most commonly, these fires are put out with water or a dry fire extinguisher with monoammonium phosphate that smothers the fire.

Class B – These fires are those that comprise of flammable gasses and liquids. Particularly, fires with liquid fuels like petroleum, paint, kerosene, or gasses, like propane and butane. These fires are best handled with foam or CO2 fire suppression equipment that’s meant to smother them or remove oxygen. It is important to note that Class B fires specifically DO NOT include fires from grease and cooking.

Class C – Electrical fires are what’s called a Class C fire. Most common in places like data centers or construction sites, where heavy use of electrical equipment is prevalent. These fires produce a unique challenge as the fire suppressant must be non conductive in order to put out the fire. Additionally, places like data centers often require special systems that use what’s called “clean agent suppression” meaning that they do not leave residues that could be potentially harmful for sensitive electrical equipment.

Class D – These fires are much less common than the other kinds of fires and refer to fires that are fueled by flammable metals. Metals like titanium, aluminum, magnesium, and potassium are combustible. These fires are especially dangerous as they can be particularly difficult to extinguish. Water can actually make these fires worse as some flammable metals are reactive with water when heated and can cause explosions. Dry suppression systems and powders are the way to put out Class D fires.

Class K – Similarly to Class B fires, these fires involve flammable liquids. However, Class K is specifically reserved for fires related to food and the restaurant industry. Things like grease, oil and fats are highly flammable. Class K fires can be hard to manage, and spread quickly, making them some of the more dangerous fires to deal with. Water can make these fires worse, causing them to spread faster and grow bigger. Wet agent chemical extinguishers and smothering the fire are the best way to handle Class K fires.

Being aware of the different classes of fires and what to do should you experience one can be the difference between a small emergency and a total property loss. Understanding how these fires start is critical in being able to fight them as well as hopefully prevent them from ever happening in the first place.

If you experience a fire in your home or business, you’ll want a leader in the restoration industry to handle the cleanup and repairs. That’s why you should call us here at SERVPRO of Chesapeake South. Our team is constantly training to help ensure that we’re always up to date on the best practices and techniques.

SERVPRO's Commercial Damage Services

1/4/2022 (Permalink)

When a disaster or accident affects your business, time is of the essence. Every minute it takes for cleanup and restoration means another minute that your business can’t be open. Here at SERVPRO of Chesapeake South we understand the stress that comes with these kinds of situations, which is why we respond faster to any disaster.

No Job Is Too Large

When we say that, we mean it. SERVPRO boasts an elite Commercial Large Loss Division that allows us to tackle anything that comes our way. These highly trained technicians are placed all around the country in order to be able to respond to ANY disaster no matter the location. Each large loss has a commercial operations manager to help ensure that we are providing the best possible service we have to offer.

Storm Information Resources in Chesapeake

1/3/2022 (Permalink)

This is truly the time of technology, after all, you are reading this on our blog. Resources and information about pretty much any subject are available in abundance. Today we wanted to share a few good resources for you to get updated information regarding storms and emergency preparedness.

First up is the National Weather Service. The NWS is part of NOAA (National Oceanic and Atmospheric Administration). They are the government agency in charge of weather forecasts including things like hurricanes, blizzards, and other severe storms. This is who puts out the severe weather alerts that we all get on our cell phones and see on the news.

Second, is Ready.Gov. This is an official government website designed to have information to prepare you for nearly any kind of scenario. Whether it’s floods, winter storms, or even things like nuclear explosions, this website has tips to keep you and your family safe in any emergency.

Next up is FEMA. The Federal Emergency Management Agency is the government’s response team to any kind of disaster. If you need info on how to deal with different types of disasters this is the place to go. This is also where you can find more information on federal disaster assistance.

Finally, your local city government website. For us it’s https://www.cityofchesapeake.net/government.htm 

Whenever a state of emergency is declared, or a major storm event is happening you can find locally relevant information on your city’s official website.

We know that this is obviously not an exhaustive list of places to find information about your local area, but these are a few sites that are trusted sources where you can get the info you need quickly during a storm. As always, after a storm if you find that you need a cleanup and restoration company you can trust as well, give us at SERVPRO of Chesapeake South a call and let us know how we can help.

Prep Your Building For Winter Weather

12/2/2021 (Permalink)

Cold weather can be a stressful time for many property management companies. It’s hard to predict how the ice and snow will affect your properties and if not kept up with can cause a lot of damage to them.

In the unfortunate event that something does happen to one of your properties it’s important to be able to respond and have the problem addressed as quickly as possible. Your clients or tenants will expect you to have a response plan in action as soon as you are notified of the problems.

SERVPRO of Chesapeake South is ready for any challenge you can throw our way. We respond faster to every disaster. Our highly trained team of technicians can handle jobs of any size, whether it’s a residential rental or a large office building they are ready to do their best to help ensure that your clients are satisfied with how you handled the problem

Business Preparation and Recovery for Storms

11/23/2021 (Permalink)

The Insurance Information Institute reports, “No business is totally immune from disaster. Every year, businesses temporarily shut down—or close forever—because of a disaster such as a flood, fire, or hurricane. Forty percent of businesses do not reopen after a disaster and another 25 percent fail within one year, according to the Federal Emergency Management Agency (FEMA).”

Is your business prepared for storm damage, so you don’t become part of these frightening statistics?

First you need to understand the different ways that a storm can affect your business.

  • Building damage, property damage and inventory damage
  • Prevents customers from getting what they need which can cause a loss of business
  • Gives competitors a chance to gain parts of your market share if they are able to recover faster
  • Hurts your employees’ abilities to earn a living
  • And many others

So how can you prepare for something you’ll never expect to happen?

Make a disaster recovery plan!

Outline how each area of your business and its employees should respond in a disaster. This can include how to handle your inventory so it isn’t damaged, sensitive information handling should your facility need evacuated, protection of valuable equipment, or even how to set up quickly in a new facility while the original is being fixed.

Train your employees with your disaster plan and drill it, so that everyone feels confident in their abilities to enact their part of the plan.

Keep emergency supplies on hand. Batteries, flashlights, first aid kits, and even things like walkie talkies for coordinating emergency scenarios.

Important data should be backed up if possible OFF PREMISIES. This redundancy ensures that even if your original infrastructure is damaged, you’ll be able to resume operations with minimal time lost.

SERVPRO Handles Your Affected Belongings

11/18/2021 (Permalink)

When a disaster affects your home SERVPRO of Chesapeake South is ready to take on any and all of the challenges that home with your home’s restoration. This INCLUDES your belongings as well! We understand that replacing damaged items in your home is sometimes difficult or even impossible depending on what it is, which is why we do our best to restore and repair your original belongings. During our initial assessment of your home, we will figure out which items can be saved and restored including furniture, photos, electronics and more. Then we can do a pack out of those belongings and bring them back to our facility where each item is inventoried, and then very carefully cleaned and sanitized. Our team is trained in using state-of-the-art technology for this cleaning with tools such as the Esporta Wash System. Your personal items are then packed into boxes and securely stored until your home’s remediation is complete. We then can bring all of your items safe and sound, and clean, back to your home where they belong.

When your home and belongings are damaged in a disaster, you can count on SERVPRO of Chesapeake South to handle everything from top to bottom, we are your one stop shop to making that disaster “Like it never even happened.”

Heating Safety in Your Home

11/11/2021 (Permalink)

According to the National Fire Protection Association (NFPA), the leading cause of home fire deaths is from equipment used to heat your home during the cold winter months. Continue reading to make sure that you’re taking the proper safety steps to make sure that you’re using heating equipment in a responsible way.

Portable Heaters – You should never leave any sort of space heaters, electric blankets, or any other portable heaters unattended. It’s possible for these items to short out and start fires.

Chimney Inspection – It’s very important to have your chimney inspected and cleaned annually. This makes sure that they are structurally sound, as well as getting rid of any blockages that may prevent the chimney from properly venting smoke from your home.

Three Foot Rule – For anything in your home that is used to generate heat (fireplace, woods stove, furnace, space heater) you should ensure that there is at least three feet of space between that and any flammable items in your household.

Smoke Alarms – Check your smoke alarms regularly. Smoke alarms should be checked every month to ensure proper function as well as making sure that the batteries do not need to be changed.

When it’s cold outside there’s nothing like curing up in a nice warm house and keeping cozy, just be sure to enjoy the warmth following the proper safety rules to make sure your winter plans go off without a hitch.

SERVPRO Commercial Cleaning Services

11/8/2021 (Permalink)

With businesses being fully open again with foot traffic increasing, and now that flu season is upon us. Keeping your commercial building clean is more important than ever for not just your customers but your staff too!  Fear not, for our local SERVPRO of Chesapeake South is here to help with any of your commercial cleaning needs.

Cleaning Services that we offer our local businesses:

  • Biohazard and Sewage
  • Carpet and Upholstery
  • Odor Removal
  • Walls, Floors, and Ceilings
  • Air Ducts and HVAC
  • And more!

Anything that your regular cleaning staff doesn’t handle, we do!

We train our employees constantly to help ensure your commercial building is getting the best techniques and expertise that you deserve to keep your business in tiptop shape.

No matter the size of your building or business, high-rise apartments, industrial warehouse, or boutique restaurant, SERVPRO of Chesapeake South will take on any job, there are none too large! Give us a call at (757)-523-9700 and let us know how we can help!

SERVPRO's Mold Specialists

11/4/2021 (Permalink)

When you smell that musty smell of mold in your home it can be potentially panicking, not knowing where the damage is or what caused the mold growth. Your local SERVPRO of Chesapeake South has a team of mold mitigation professionals that are certified in tackling any mitigation issues you may have. As one of the leaders in the restoration industry you can trust that our SERVPRO team will use the state-of-the-art technology and techniques to address the issues.

First you must identify the source, likely there is water damage somewhere in your home, or hidden moisture. Our professionals can use moisture mapping to find the affected areas in order to narrow down the source of the problem.

Next the area must be cleaned. Killing the mold is not enough, it should be removed completely by cleaning or depending on the scenario removal of the affected items and replacement. SERVPRO’s skilled technicians are constantly training to help ensure they are using the most up to date procedures on mold removal.

Mold in your home is something that should really be taken very seriously and should be addressed quickly as the problem can increase in severity rapidly. You should really not attempt to address mold concerns in your home on your own as it can be hard without training and safety procedures to be sure that you’ve taken care of the problem. We’re here to help 24/7, 365 days a year with any of your restoration needs and to help you make it “Like it never even happened.”

Bon Fire Safety

11/3/2021 (Permalink)

With autumn in full force and winter just around the corner many of us have taken to the outside to enjoy the cool weather sitting around a bonfire. Bonfires can be a great activity for the whole family but it’s important to keep in mind the dangers of open flames and how to have a bonfire responsibly!

  • You should always either use a fire pit purchased from the store or dig your own – Fire pits are a crucial part of keeping a bonfire contained where you want it to be and not have it spread, be sure to also clear away brush from around the fire pit as well
  • Make sure your fire is a safe distance from houses, trees, powerlines, or anything that can be affected by the heat
  • Keep a bucket of water or a garden hose close by – Accidents happen and being able to address them immediately is how to prevent things from getting worse
  • Use newspaper and small kindling to get the fire started, NOT gasoline or other accelerants
  • Never spray aerosols or toss canisters into the fire – The heat can make these containers explode and throw burning embers everywhere
  • Limit your fire size – It’s tempting to make a big fire, but you should make sure to keep your fire to a manageable size, no bigger than a few feet around
  • When you’re done be sure that the fire is completely extinguished – Stir the ashes around and use more water than you think you need to ensure there is nothing still smoldering, embers can stay smoldering, hidden under a bed of ashes for hours and can be relit by the wind unexpectedly

Bonfires are a lot of fun and a great way to spend time outside, just be sure that you are taking the proper precautions to do so safely.

Be Prepared When SERVPRO Comes to Help With Water Damage

11/2/2021 (Permalink)

We know that finding out that your home has suffered from water damage is a very stressful time. No water damage is the same and you will be asked a series of questions to help us better understand how it is that we can best help you and your home. To help make things slightly less stressful for you we’d like to share a list of questions you will likely be asked when you speak with one of our representatives:

  • Your personal information including the address of the home or business that has been affected
  • When the water damage first occurred and when it was first noticed. (How long ago the damage initially happened, so that we have a better idea of the damage that was caused.)
  • What the initial cause of the damage is
  • Has the initial source of water been stopped or repaired
  • The number of rooms and type of flooring that’s involved
  • Is there electricity available
  • Any insurance information if applicable

It can be a chaotic time dealing with water damage to your home or business but having the answers to these questions ready for us when you call makes it that much faster for us to begin helping you with your issues. So give us a call and remember time is of the essence, so don’t delay!

Dangers of Flood Waters

11/1/2021 (Permalink)

Floods and flash floods are very scary to experience just witnessing the power that water has, but unfortunately that’s not the only danger that flood waters pose. Besides being swept away by rushing water, here are some reasons why you should do your best to avoid flood waters.

Flash floods can happen when storm and sewer drains can’t handle the volume of water coming through them and get backed up. This means that the water you see on the streets isn’t just rainwater but is actually also wastewater from the sewer backups and can contain a whole mess of bacteria and other contaminants.

Additionally, water coming from waterways that have overflowed and spilled into the streets and sidewalks is untreated and can contain dead animals and animal waste, dirt, trash, and anything else left on the ground to be washed away in the water.

SERVPRO of Chesapeake South's team of professionals is specially trained in handling these biohazards, which is why you should give us a call as soon as you notice any flood damage to your home. We’ll do our best to help make it “Like it never even happened.”

Fire Safety Tips For Your Chesapeake Business

10/28/2021 (Permalink)

Whether you’re a business owner, facility manager or employee, it’s very important to sake fire safety seriously in the workplace. Here are some good fire safety practices for your business:

  • Evacuation Plan – Develop a plan on the best ways to evacuate the building in an emergency. There should be multiple clear exit paths out of the building. It’s not enough to just design these evacuation plans, you have to make sure that your employees also know the proper ways to exit the building should something occur. Place the plan around the building in highly visible locations and have fire drills with your staff to ensure everyone knows the proper safety procedures
  • Fire Protection – Based on the kind of business that is operated you make need different fire protection systems. Sprinklers or a Suppression System should be installed depending on the type of work that is being done and the type of fires that could potentially happen. Make sure to set up regular inspections so that everything is functioning properly should they ever need to be used.
  • Fire Extinguishers – Fire extinguishers should be strategically placed around your building and clearly labeled so they are easy to find. Make sure your employees are trained on the proper use of fire extinguishers and where the location of each one is. You should have them inspected regularly in accordance with fire code.
  • Teach! – Fire safety should be a part of your company policies. Educate your staff on proper equipment use and other fire hazards and have proper responses to emergencies clearly stated.

Sometimes accidents happen that are out of our control, but if you make sure that your business follows proper fire safety procedures, you’ll be able to reduce the danger to your staff and potentially turn a catastrophe into a minor problem.

SERVPRO is Ready to Help Your Business

10/25/2021 (Permalink)

Business owners like to believe that they’re always ready for anything when it comes to their business. The reality is that disasters and accidents happen often when they are least expected. That’s why SERVPRO of Chesapeake South is here to help. We’re always ready for any disaster so you don’t have to be.

Whether it be fire, water, mold, or natural disaster our trained professionals are equipped with the knowledge and state of the art tools to take on jobs of any size. From a tiny apartment faucet leak causing minor water damage in your tenant’s house, to your massive multi tower office building’s sprinkler system failing and causing damage on multiple floors SERVPRO is ready 24/7, 365 days a year for any emergency cleanup and restoration your place of business may need.

So, when your business suffers a disaster, before you panic and think about how you didn’t expect or plan for this to happen, give us a call at 757-523-9700 and let us take care of it for you.

Signs of Water Damage in Your Home

10/18/2021 (Permalink)

Do you know the signs of water damage to look out for in your home?

One of the big issues with water damage is the longer it takes to notice and to treat the worse the situation gets and the more damage is done to your home or business. Acting quickly to shut off water sources when you notice leaks or signs of water damage is of utmost importance. So what are some telltale signs of water damage in your home?

  • Check for warping in your hardwood and laminate flooring
  • Look out for water rings or stains on your walls and ceiling
  • Check ceilings for any sagging or soft spots
  • Carpets should not be wet or damp

If you do see any of these signs or if you see a leak DO NOT delay! Make sure to call a professional to take care of your leaks and then once the problem is solved give us a call here at SERVPRO of Chesapeake South to help restore any damage that may have occurred before the problem was fixed.

Who Do You Call When Your Chesapeake Business Experiences Water Damage

10/15/2021 (Permalink)

If your business suffers a loss from a flood or a fire, do you know who to call to help your business get back to preloss conditions? Here at SERVPRO of Chesapeake South our commercial restoration team understands the importance of a quality job and quick turnaround time to get your business up and running again.

How can SERVPRO help you with your commercial loss?

  • Our technicians use state of the art equipment and have the knowledge and experience to handle large flood damage from storms.
  • From top to bottom every aspect of the restoration process is handled by SERVPRO. Fabric cleaning, odor control, structural drying and more are all taken care of by our knowledgeable technicians.
  • Let your mold issues be a problem of the past, with our IICRC trained water and mold damage specialists we will work to make sure your business is back to preloss conditions.
  • We handle jobs of all sizes, whether a small mom and pop restaurant or a large retail store, here at SERVPRO of Chesapeake South no job is too large.

What makes us special is that for our technicians, training never stops. We’re always looking for the newest trends and practices to make sure that when you call us, we can guarantee you the best restoration we can provide. So, if your business needs help remember to give us a call at 757-523-9700.

Fire Prevention Week - Hotel Fire Safety

10/4/2021 (Permalink)

This week as we recognize National Fire prevention Week, our SERVPRO of Chesapeake South team would  like to share some tips and facts on Hotel and Motel Fire Safety. When we talk about fire safety, it usually involves what to do when you’re at home and a fire breaks out. However, it’s also important to know what to do when staying in a hotel.

Fire, get the facts:

  • According to the National Fire Protection Association, on average, 1 of every 13 hotels reported a structure fire each year
  • The majority of hotel fire deaths result from fires that started in the bedroom
  • Cooking equipment is the leading cause of hotel and motel fires.

Fire Safety Tips While Traveling:

  • When you check in, ask the front desk what the fire alarm sounds like.
  • When you enter your room, review the escape plan posted in your room.
  • Take the time to find the exits and count the number of doors between your room and the exit. Make sure the exits are unlocked.
  • Keep your room key by your bed and take it with you if there is a fire
  • If the alarm sounds, leave right away, closing all doors behind you. Use the stairs — never use elevators during a fire.
  • If you must escape through smoke, get low and go under the smoke to your exit.

What to Do If You Can’t Escape:

  • Turn off fans and A.C.
  • Shove wet towels in the door crack
  • Call the fire department and tell them your room location
  • Signal you're inside your room with a light or cloth

How To Prepare for the Storm

10/1/2021 (Permalink)

Hurricane Season is Still in Effect!

It’s important to follow these steps to ensure you are taking the proper precautions in case of an emergency.

  1. Develop an Evacuation Plan - find out if you live in a hurricane evacuation zone and plan where you and your family will go and how to get there. Make sure you keep your pets in mind when you’re preparing to evacuate.
  2. Gather Disaster Supplies - get enough food and bottled water for each person in your group or for at least one week. Fill prescriptions ahead of time and collect radios, batteries, phone chargers, extra cash, and gas up your car.
  3. Check Your Insurance - get with your insurance agent before the storms hit to discuss flood insurance. Prepare your home and vehicles according to your policy and locate all important documents.
  4. Strengthen Your Home - trim trees that could cause damage, seal and cover windows, store loose outdoor items
  5. Help Your Neighbors - help your neighbors, especially the elderly ones collect needed supplies and assist them with evacuation. Check in on them after it’s safe.

Water Damage Claim Tips

6/16/2021 (Permalink)

There are many ways to prevent water damage from occurring, but some just cannot be predicted beforehand. Here are a few tips on ways to help protect your home and what to do when you are filing a water damage claim.

  1. File a Claim Quickly – The quicker you file a claim, the quicker you can get the ball rolling with your adjuster, the quicker you can get your life back to normal. Be sure to know what your policy covers! Another good tip would be to review your existing policy and talk to your local agent to make sure you understand all the provisions.
  2. Record Proof of Water Damage – Take pictures and videos of your water damage, preserve any broken parts that may have caused or allowed water damage to take place. This will assist in providing evidence for your insurance claim. Do NOT throw away or move anything (as much as possible) until an adjuster comes to inspect the property.
  3. Secure Valuables and Prevent Additional Damage – Now that your insurance has been informed, now prevent additional damage to your property! Take your surviving valuables to a safe and DRY location to keep them in good condition.
  4. Document All Damages – Once you have secured all undamaged valuables, you will really be able to focus on which items are damaged or not. Keep a record of what has been damaged, for your own personal records and for insurance. This will help you accurately keep track of what you own, age, current condition, how much they cost, and the value they still carry.
  5. Do NOT Make Permanent Repairs – Do not make permanent repairs to your property without approval from the insurance company. If you start reconstruction work without their approval, you will not be paid for those repairs. Insurance claims, especially large ones, always take time and need a lot of patience to work through before settling. You want to wait until your insurance gives you information to make sure the restoration costs are covered.

If you have a water damage, call SERVPRO of Chesapeake South at 757-523-9700 today. We are here to help!

Admin Day at SERVPRO

5/20/2021 (Permalink)


After over a year of uncertainty and distance, Team Bahen was thrilled to welcome all their fabulous office staff back to the office full time.

With everyone still working from home on Administrative Professionals Day, Management put their heads together on how they could show their appreciation to each team member for when they came back. They organized a personal lunch with all the office staff, sharing tables with new employees who they may have not met yet due to COVID, as well as personalized bags and beautiful flower arrangements gifted to each team member! This was a great way for our team to come together and learn about their new team members as well as catch up with those they have not seen in person in a while!

Thank you to all of our Administrative Professionals within Team Bahen, we couldn’t ask for a better group of women to keep this office running!

What Water Damage is Covered By Insurance

4/21/2021 (Permalink)

It's likely if you own a home that you may run into a water damage issue. It's one of the most common causes of home insurance claims and according to the Insurance Services Office (ISO), water damage claims are the second largest frequent insurance claim, following wind and hail claims.

It can be confusing know what is covered when water damage occurs in your home, but we've gathered the facts to help you understand the basics.

Water damage that is covered:

  • Sudden or Accidental Discharge
  • Sewer backup or water backup 
  • Overflow
  • Water Damage that may NOT be covered:

    • gradual damage
    • wear and tear
    • ignored maintenance
    • flood unless you purchase a separate flood insurance policy

    It is always recommended to speak to your insurance provider to find out exactly what is covered in your policy so you can fully understand your coverage plan. We also recommend that you keep up with the maintenance in your home and take care of problematic issues so you are more likely covered in case of a water damage. SERVPRO of Chesapeake south is always here to help 24/7.

    SERVPRO Spring Cleaning

    3/15/2021 (Permalink)

    The time of year has come for your annual Spring Cleaning! During the past year we have lived through a pandemic and many of us have stayed inside our homes more than we ever have. Now it may be more important than ever to give your home some extra attention with the accumulation of dust and junk.

    The thought of tackling your spring cleaning checklist may be daunting, but check out this easy list to get you started:

    • Kitchen
      • clean out fridge/freezer - wipe down the inside
      • organize Tupperware drawers
      • clean out and wipe down inside of cabinets
      • vacuum and mop floors
    • Laundry/Clothing
      • bring out spring/summer clothing and pack up winter clothes
      • straighten up/organize laundry area and clean lint trap and behind washer/dryer
      • purge clothing you no longer wear to donate or give away
    • Bedrooms
      • wash all your sheets and bedding
      • rotate and flip mattress
      • replace or wash pillows
    • General
      • vacuum couches and chairs
      • change air filters
      • wash windows inside/outside
      • inspect smoke alarm and fire extinguishers
      • clean blinds
      • dust ceiling fans and baseboards
      • clean out medicine cabinets and organize storage closets

    To get a deep, professional cleaning of your home, call SERVPRO of Chesapeake South at 757-523-9700.

    What Are Ice Dams and How To Prevent Them

    2/17/2021 (Permalink)

    If you are a homeowner, you most likely heard of ice dams. During the icy and snowy winter months, ice dams are notorious for wreaking havoc on the unsuspecting person's home, causing water damage to their roofs and attics.

    Ice dams form on the eaves of roofs from the build up of ice and snow after a storm. Eventually the ice and snow will melt and form a puddle of water that could penetrate your roof, slip under the shingles and enter your home.

    How to Prevent Ice Dams

    • seal and insulate your duct system
    • make sure your attic and roof are properly insulated so the heat will not melt the precipitation on the roof
    • clear out gutters for easy flow of water
    • knock down snow build up and icicles that form on roof and gutters
    • inspect your roof before the ice and snow storm for leaks and possible weak spots

    Follow these steps to ensure you are taking the proper precautions when it comes to keep your home warm and dry. If you experience a water intrusion, call the professionals at SERVPRO of Chesapeake South at 757-523-9700.

    Commercial Property Maintentance

    2/2/2021 (Permalink)

    Commercial Property Maintenance

    As a commercial property owner, being proactive with the maintenance to the building can help prevent damage to your property, which in turn can help save you time and money. Regular maintenance of your commercial property may also help with the inevitable property insurance claim. Weather can affect the exterior and the interior of the building structure. These are a few property maintenance suggestions.

    Roof and Exterior

    Wind, snow and rain can impact a building’s roof and exterior. Walking the property and being on the lookout for standing water or leaks from roofs and gutters is important. Look for chipped paint, siding dents, damaged, cracked or leaking windows, foundation cracks, roof leaks, and clogged gutters. Any of these should be photographed, reported and repaired. If these issues are left unresolved for long term, can lead to more serious problems including foundation erosion and more.

    Landscaping and Irrigation

    Harsh winds, rain and snow can damage plants and limbs, especially on boxwoods, small shrubs and ornamental trees. Mulching, trimming broken limbs, pruning back plants, and cleaning debris is suggested to prepare for spring and new growth.  Inspect irrigation systems for damage and for proper drainage in order to be ready for the dry summer season.


    Temperature changes suggest that the commercial facility’s mechanical systems should be regularly inspected and maintained. The replacement of air filters, flushing of water heaters, and checking carbon monoxide detectors and sprinkler and fire suppression systems should be done before summer or winter arrives.

    Call to learn more about our Emergency Ready Profile for commercial businesses at SERVPRO of Chesapeake South 757-465-9700. 

    How To Prepare For Winter Storm

    1/28/2021 (Permalink)

    faucet cover on house This is an insulated faucet cover that can be purchased at your local hardware store.

    Tips for Preparing your Home for Winter Weather

    Some people may never take the necessary steps to prepare your home for the winter storms and it could end up costing you big. Follow these steps below to be fully prepared to winter weather havoc.

    • Keep cabinet doors open during cold spells.  This allows warm air to circulate around pipes.
    • Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or non-insulated areas of your home.
    • Consider shutting off outdoor faucets. Find the shut-off valve in the basement or crawl space and turn it to "off."
    • If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
    • Place insulated faucet covers over your outdoor faucets to prevent frozen pipes.
    • Ensure gutters are clean and secure.  Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage.
    • Inspect your roof for weak areas to avoid heavy snow and precipitations from leaking into your home.
    • Proper maintenance of your furnace can help reduce the risk of puffbacks. 

    Protect Your Home From Water Damage

    1/26/2021 (Permalink)

    You know that a flood in your bathroom or a flood in your attic from a water heater leak may be expensive to repair.  The are ways to help prevent those disasters and to protect against water damage.

    • Replace old pipes. Home piping usually has a life span of 50 to 80 years.  If yours are older, it’s a good idea to ask a plumber for an inspection.  PVC pipes may need to be replaced every 25-40 years.
    • Inspect your water heater. Water heaters usually need to be replaced every 10 years.
    • Update your windows and doors. Watertight options are available with new doors and windows. Wood windows should be cleaned, repainted and stained every so often. Cracks should be resealed, and old glazing compounds should be replaced as needed.
    • Replace washing machine supply hoses. As part of a proactive maintenance plan, replace every 3 to 5 years.
    • Regularly inspect your roof. Look for loose or missing shingles, or any sign of damage.  While up there, inspect your gutters to make sure leaves and debris have been removed and that the drain spout is properly attached.

    When you need a water damage cleanup, call SERVPRO® of Chesapeake South at 757-523-9700.

    Winter Storm Forecast Terms

    1/21/2021 (Permalink)

    With the cold weather quickly moving in it is likely that you may have already heard many of these winter weather terms. But, do you know what they mean for you, your family and your home or business. Here is a list of the 9 common terms you are likely to hear this winter.

    Nor’easter - This is a term that we here on the east coast are widely familiar with. A Nor’easter gets it name from the northeasterly winds that batter the coast when these storms pass through. Nor’easters do not always produce snow, however when weather conditions permit, rain and wind can quickly become wind, snow and ice. Most nor’easters last only a few days, however their impacts can be significant leaving behind millions of dollars of damage.

    Clipper - A clipper is a small, fast-moving storm system that forms in or around southern Canada or the upper Midwestern United States and moves towards the East Coast. Clippers generally only drop a few inches or so of snow, however there have been clipper storm systems in which adequate moisture is available and snowfall totals can far exceed what was originally forecast. 

    Polar Vortex -  A polar vortex is a large and persistent circulation in the upper-levels of the atmosphere that wraps around the far northern latitudes of the earth. A polar vortex acts like an atmospheric barrier that can keep bitterly cold air confined to the Arctic Circle. When the polar vortex is disrupted and the circulation breaks down, parts of the polar vortex can dip south and allow that frigid arctic air to spill deep into the United States for a few days.

    Bombogenesis - While this may sound like a made up term a bombogenesis, or bomb cyclone is a very real meteorological event that occurs in conjunction with a nor’easter in which a low pressure system undergoes a drastic drop in air pressure (24 millibars or more in 24 hours or less). The result is a large scale storm that affects large portions of the east coast for several days and bringing about blizzard like conditions for some areas. 

    Squall Line - A squall line is a heavy line of precipitation that’s usually accompanied by gusty winds. Sudden and heavy snow can cause roads to quickly become dangerous for travel. Reduced visibility is likely and the roads will become slick with near white out conditions traffic accidents are inevitable. 

    Freezing Rain  - Freezing rain forms when a snowflake falls through a layer of above-freezing air high above the ground. The snowflake completely melts into a raindrop and falls back into subfreezing air near the surface. Once the raindrop hits the ground (or another surface) it instantly freezes leaving behind a heavy layer of ice making travel almost impossible, and carries the potential to break tree limbs and cause power lines to fail. 

    Sleet - Sleet is similar to freezing rain in that goes through a melting and then refreezing process. Sleet feels like hail and accumulates like snow, but it can freeze solid not longer after falling creating a stubborn slab of ice that can be hard to shovel or plow through, often these attempts to remove the ice can cause damage to sidewalks, roadways and driveways. 

    Graupel - Graupel is a soft snowflake that is more comparable to sleet rather than snow. It does not accumulate and can also be compared to the frost that you see on the grass in the mornings. It is essentially a freezing fog and generally causes no issues.

    Flash freeze -  A flash freeze occurs when the temperature drops very quickly not long after it rains, causing the water on roads and sidewalks to freeze in a short amount of time. Most common after a powerful storm in which the temperature quickly drops (40 °F or more) in just a few hours. Flash freezes are dangerous because they create black ice, which makes travel unsafe. 

    We here at SERVPRO Chesapeake South want you and your family to be safe this winter season. Always check the forecast before leaving home and be sure to add a Winter Car Emergency Kit to all family vehicles. Review or create your business's Emergency Response Plan and be safe when traveling on busy roadways.

    Fire Damage, Estimate, and insurance

    1/20/2021 (Permalink)

    You may be feeling uncertain and unsure of the next step after the fire trucks have left your home. Depending on the severity of the fire, your belongings are most likely suffering from not only fire and smoke damage, but also extensive water damage from the firefighting efforts. The restoration of your home and the estimation of your fire loss begins when you call a professional fire damage cleanup & restoration company.

    Our SERVPRO Professionals in Electronics, Structure, and Contents Restoration arrive to conduct pretests, while inspecting the property to determine the extent of the fire damage and the scope of needed cleaning, restoration, and repairs. Initially our professional experts conduct the following scope to provide you and your insurance company with our recommendations for fire restoration and repairs. 

    • The materials, and items affected by smoke or fire and the proper method for cleaning; 
    • If your personal belongings need to be relocated while your house is being restored
    • The areas that were not affected by soot and odor and protect those areas as soon as possible to avoid contamination 
    • If the smoke residues are cleanable
    • Conduct a complete inventory of items that are damaged beyond repair as a complete inventory is invaluable
    • The amount of time needed to perform the cleanup with the most effective cleaning methods

    Once our estimate is approved by your insurance company, the restoration process begins.  Our office staff will be in communication with you and your insurance company throughout the entire claim process. 

    Call us for fire, smoke or soot damage cleanup & restoration, SERVPRO of Chesapeake South, 757-523-9700.

    What to Do When Your Home Has Water Damage

    1/18/2021 (Permalink)

    When a water intrusion has happened in your home, it will affect everything in its path.  SERVPRO Chesapeake South has seen its share of water damage. The damage can happen from a leaking pipe between the wall, a leaking toilet, a dishwasher relief valve that fails, a refrigeration line fail, a water heater leak, an HVAC system ceiling leak and of course havoc from mother nature.

    Most often our first thought is about damage to the floors or to the ceiling, or even the walls.  Then the realization that your contents, your treasures, your projects, your books have been damaged too.

    For over 20 years, SERVPRO of Chesapeake South has been here in your community and here to help. We are your emergency call to action experts when disaster strikes your home or business. Call us 24/7 at 757-523-9700. 

    Choose SERVPRO of Chesapeake South To Remove Water From Your Home

    1/13/2021 (Permalink)

    When water invades your Chesapeake home, quick action needs to be taken in order to get matters under control and your life back to normal. The longer that water is left to soak into your home's floors, the greater the water damage and the repair.

    SERVPRO of Chesapeake South handles water damage with an inventory of equipment with large and powerful pumps that we can submerge enabling a quicker extraction of the floodwater.  Our machinery will raise the interior temperature so that evaporation happens at a precise rate.

    Our trained technicians and supervisors determine the best drying method to utilize to maintain the quality of the water damaged area and product.  For instance if a wooden floor is dried out too quickly or with extreme temperatures, the floor can be ruined.  Our motto is to restore, not replace.  This is beneficial to not only the homeowner but to your insurance company too as it helps to save money.  

    After the extractor has removed the water, smaller hand-held equipment is used to remove the remaining water found in crevices and baseboards.  Once the water has been removed, the drying process begins for the remaining surface dampness and porous household items with the use of our desiccant machines and air movers.  An Air Scrubber, our portable filtration system can be used to help clean the air of any contaminants such as dust, gasses, or chemicals in any area.

    When your Chesapeake home floods, call us your local SERVPRO at 757-523-9700.

    How to Prepare Your Home for Winter

    1/12/2021 (Permalink)

    Tips for Preparing Your Home for Winter Weather

    • Keep your cabinet doors open during cold spells as this will allow warm air to circulate around the pipes.
    • Keep a slow trickle of water running through your faucets, especially those that run through unheated or uninsulated areas of your home.
    • Consider shutting off your outdoor faucets. Find the shut-off valve in the basement or crawl space and turn to “off.”
    • If you do shut off your outdoor faucet, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
    • Ensure that your gutters are clean and in good shape, secured. Leaves and such can clog and cause a damming effect which could lead to roof problems and water damage.
    • Proper maintenance of your furnace, HVAC system can help reduce the risk of puffbacks.

    SERVPRO of Chesapeake South has been serving the community since 1967. We specialize in storm damage restoration. Our crews are highly trained, and we use specialized equipment to restore your property to its pre-storm condition. Give us a call today at 757-523-9700.

    Fire Damage Repair Estimate in Chesapeake

    1/11/2021 (Permalink)

    The fire trucks are gone and now your Chesapeake home and belongings are likely suffering from not only fire and smoke damage, but also extensive water damage from the firefighting efforts. The restoration of your home and estimation of your fire loss begins when you call your local SERVPRO of Chesapeake South.

    Our SERVPRO Professionals will inspect the property to determine the extent of fire damage and the scope of needed cleaning, restoration, and repairs. These professional experts need to identify and consider the following:

    • The materials, and items affected by smoke or fire and the proper method for cleaning; 
    • If your personal belongings need to be relocated while your house is being restored
    • The areas that were not affected by soot and odor and protect those areas as soon as possible to avoid contamination 
    • If the smoke residues are cleanable
    • Conduct a complete inventory of items that are damaged beyond repair as a complete inventory is invaluable
    • The amount of time needed to perform the cleanup with the most effective cleaning methods

    Once the fire damage mitigation begins, you will be kept informed and your questions will be answered throughout the process.

    Need an estimate for fire damage? Call our office at (757)-523-9700

    Pre-Planning Helps Minimize Business Interruptions

    1/6/2021 (Permalink)

    Pre-planning for an emergency can serve as an insurance policy aimed at peace of mind. Just knowing that you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

    The SERVPRO® Emergency Ready Profile is a web-based interface design. Our app is a no-cost readiness plan that places your ready plan data on your mobile device for quick access during an emergency. 

    By developing a SERVPRO Emergency READY Profile for your business, you help minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

    - A no cost assessment of your facility.
    This means there is no need to allocate funds, giving you a great value at no cost.

    - A concise Profile Document that contains only the critical information needed in the event of an emergency.
    It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.

    - A guide to help you get back into your building following a disaster.
    This can help minimize the amount of time your business is inactive by having an immediate plan of action.

    - Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
    You have a provider that is recognized as an industry leader and close by.

    - Identification of the line of command for authorizing work to begin.
    This saves time, so we can begin the work of mitigating the damage which can save you time and money.

    - Provides facility details such as shut-off valve locations, priority areas and priority contact information.
    Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

    Ready to Get Started?  Call 757-523-9700

    4 Ways to Prevent Water Damage

    10/21/2020 (Permalink)

    The Insurance Institute for Business & Home Safety (IBHS) reminds us that those annoying leaky faucets if left unchecked and unfixed, could cost thousands of dollars in damage.

    Here are 4 significant ways to prevent water damage:

    • Inspect Your Attic Leaky Roofs are the #1 leading cause of water damage. Musty smells, water stains on the ceiling or floor, missing shingles or damp insulation.
    • Check Your Bathroom from cracked or missing caulk around tub, sinks, and toilets. Water damage from one toilet can cost $2,000-10,000.
    • Keep Your Kitchen Dry by checking your refrigerator ice maker & dishwasher supply lines for kinks or cracks. Check under the dishwasher for water. Vacuum the coils on your fridge every 6 months. Proper maintenance can help your fridge to last 13 years.
    • Watch Over Your Utility Room as 75% of water heaters fail before they're 12 years old and check your washer for leaks, cracks & bulges. Replace supply lines every 5 years with steel braided hose.

    Every water damage situation is different and requires a unique solution, but the Water Damage Restoration Process stays the same.  

    Have Water or Flood Damage?  Call SERVPRO of Chesapeake South Today: 757-523-9700.

    Weatherizing Your Windows and Doors

    10/20/2020 (Permalink)

    Now that the fall weather is creeping in, it's important to take action now to prepare your home for that nasty winter cold. Past winters, have you ever felt a draft even though your windows and doors are closed? Chances are that you need to add or replace the seal on the windows or replace the weather stripping around the doors. 

    Conducting a maintenance check or inspection of your home can help minimize the risks for potential damage caused from extreme cold temperatures or winter storm conditions. 

    You want to caulk around cracked window seals, replace any broken windows and add weather stripping or caulk to loose window panes.

    Should water damage occur due to extreme weather or a winter storm, give us a call, we’re your 24/7 Emergency Service, SERVPRO of Chesapeake South at 757-523-9700.

    Top 5 Causes of Fires

    10/19/2020 (Permalink)

    According to the National Fire Protection Association (NFPA), these are the top five causes for fires:

    1. Candles - From 2014-2018, U.S. fire departments responded to an estimated 7,610 home structure fires that were started by candles per year. These fires caused an annual average of 81 deaths, 677 injuries and $278 million in direct property damage.
    1. Smoking - Smoking materials, including cigarettes, pipes, and cigars, started an estimated 17,200 home structure fires reported to U.S. fire departments in 2014. These fires caused 570 deaths, 1,140 injuries and $426 million in direct property damage. Smoking materials caused 5% of reported home fires, 21% of home fire deaths, 10% of home fire injuries, and 6% of the direct property damage.
    1. Electrical & Lighting - According to the NFPA, in 2011 approximately 47,700 home structure fires were caused by some sort of electrical failure or malfunction. These resulted in 418 deaths, 1,570 injuries and $1.4 billion in property damage.
    1. Cooking - Cooking fires are the number one cause of home fires and home injuries. The leading cause of fires in the kitchen is unattended cooking.
    1. Heating - Heating equipment is a leading cause of fires in U.S. homes. Local fire departments responded to an estimated average of 52,050 fires involving heating equipment each year in 2012-2016, accounting for 15% of all reported home fires during this time. These fires resulted in annual losses of 490 civilian deaths, 1,400 civilian injuries, and $1 billion in direct property damage. 

    Our SERVPRO of Chesapeake South team is always ready 24/7 if you have a fire in your home. Our professionals will begin work right away and help you get your home back to pre-fire condition.

    The Importance of Fall Cleaning

    10/15/2020 (Permalink)

    Whenever you think of cleaning your house, you usually think about the typical Spring Clesning rituals. But, not everybody takes into consideration the importance of a good home fall cleaning! This is the perfect time of year to get your house ready for the cooler weather and falling leaves. Check out this handy checklist of what to do to best prepare for the fall and winter seasons:

    • Check gutters, clean if needed
    • Vacuum all lamp shades
    • Clean and dust all light fixtures
    • Wash windows of the summer stained grime and make sure they are sealed properly
    • Wipe out window wells
    • Wipe out kitchen and bathroom cabinets
    • Test smoke & carbon monoxide detectors
    • Sweep out garage
    • Clean and store patio furniture
    • Clean or replace shower liners
    • Call SERVPRO of Chesapeake South to have your dryer vent cleaned
    • Organize food pantry
    • Clean your oven
    • Clean out and organize closets, putting summer clothes away

    If you don't want to have your house professionally and thoroughly cleaned instead, call SERVPRO of Chesapeake South for an estimate at 804.523.9700

    Commercial Water Damage in Chesapeake

    10/14/2020 (Permalink)

    Flooding and water damage can strike your Chesapeake commercial property at any time. Water damage can sideline your business, regardless if the damage occurs from a major storm event or a broken water line. 

    At SERVPRO of Chesapeake South, we work quickly to assess each unique situation and isolate the damaged area. Every hour spent cleaning up is an hour of lost revenue and productivity. In many instances, normal operation can continue in a temporary space while we restore your facility.

    Commercial Water Restoration Presents Unique Challenges

    SERVPRO of Chesapeake South professionals are trained to be mindful of legal and environmental concerns and strive to fully restore while working within your budget line.

    Our staff are Highly Trained Restoration Specialists trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC industry certification, rest assured that our staff is equipped with the knowledge to restore your property.

    Remember, when you have an emergency water event in Chesapeake our Professionals offer fast, 24 hour emergency services, 365 days per year. Call 757-523-9700.

    Certified: SERVPRO Cleaned Helping Businesses Stay Clean

    10/13/2020 (Permalink)

    The COVID-19 pandemic has changed what it means to be clean. Being open for business is just the beginning of our new journey forward. Employees may be hesitant to return to work, and customers may wonder whether the businesses they patron are safe. 

    We are proud to launch Certified: SERVPRO Cleaned—a cleaning and disinfecting program that SERVPRO offers to commercial locations to address the current COVID-19 pandemic. This is a level of clean that goes way beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning. When businesses chose SERVPRO, their employees, customers, and community can rest assured that they’ve selected a “higher standard of clean”—Certified: SERVPRO Cleaned.

    The Certified: SERVPRO Cleaned (CSC) program is designed to provide our communities with a way to know that a structure has been cleaned, sanitized, and disinfected to minimize harmful pathogens. If a structure is sanitized and disinfected as part of the CSC program, a window decal shield will be left at the structure, as well as a separate window decal which should be dated by the franchise to let everyone know when it was last sanitized and disinfected.

    For more information, call SERVPRO of Chesapeake South at 757-523-9700

    Fire Safety in the Kitchen

    10/12/2020 (Permalink)

    The National Fire Protection Association dedicates October to Fire Prevention. The leading cause of fires in the kitchen is unattended cooking and the number one cause of home fires and home injuries is from cooking.

    Follow these tips to keep you and your family safe:

    • do no use the stove if you are sleepy or have consumed alcohol
    • stay in the kitchen while boiling, frying, grilling, or broiling food
    • check on food that your are simmering, baking or roasting and use a timer to remind you that food is cooking
    • keep items that can easily catch fire away from the stove
    • DO NOT use water to put out a grease fire - keep a lid nearby when cooking to smother the flames
    • if a fire erupts in the oven, turn off the heat and keep the door closed

    If you experience a fire in your home, get out! Close the door when you leave and call 911.

    How To Avoid Frozen Pipes

    10/9/2020 (Permalink)

    How to Keep Your Pipes from Freezing

    A home disaster is bad enough however, when several disasters happen all at once, well that’s a nightmare. When your water pipes freeze, not only do you have to call a plumber to repair them but that crack in your pipe can spew up to 250 gallons of water a day, causing flood damage, serious structure damage, and the immediate potential for mold damage.

    Household water pipes can freeze quickly due to a sudden drop in temperature, or inadequate insulation surrounding the pipes or too low of a house setting with the thermostats. Fall when the temps are cooling is the perfect time to get your pipes ready and protected from old man winter.

    Insulate your water pipes in your crawlspace and in your attic. Exposed pipes are vulnerable, and the more insulation, the better.

    • Use approved and tested insulation products as recommended for either indoors or outdoors and make sure to follow the manufacturers’ instructions.
    • Seal any leaks near or around the pipes. Caulk or insulate electrical wiring outlets, dryer vents, and cabinet pipes to prevent cold air from reaching inside your home. The least little opening during severe cold weather can cause a pipe to freeze.
    • Disconnect garden hoses before winter and if you can drain water from indoor pipes that lead to outside faucets and shut off the valve. This can help prevent that little bit of inside pipe from freezing.

    Learn more about insulating hot water pipes and saving energy at home from Energy.gov.

    Contact us if you have water or flood damage in Chesapeake at 757-523-9700.

    We Repair Hotels After Flooding

    10/8/2020 (Permalink)

    A storm can pop up anytime in Chesapeake and bring with it torrential rain and strong winds. A commercial flood and its damage can keep business doors closed indefinitely. To avoid a secondary loss, you should begin the restoration process as soon as possible.

    When a hotel roof leaks and affects several rooms, the damage to the rooms can be devastating if they are not professionally cleaned and restored. No business wants the first impression from a guest stepping into their hotel room to be a musty, foul odor. Not only will the manager hear about the bad odor but there is a risk for getting bad reviews on your social media platforms. 

    You can avoid this type of commercial damage by hiring a professional mitigation company, SERVPRO® of Chesapeake South to clean your hotel water damage.

    Once the leak has been repaired, SERVPRO® techs arrive prepared to remove moisture and water using state-of-the-art detection equipment. Our equipment can help determine where excess moisture is hidden within structures and contents.

    If necessary, our trained techs will safely remove drywall, carpeting and other structural components. We will pack out items that we determine need restoration, all to be cleaned at our warehouse facility. We believe in restoring rather than replacing for businesses affected by water loss.

    Once the structure is determined dry, with complete water extraction and all risks for mold growth eliminated, rebuilding can occur. Because walls can retain water moisture from a flood, cuts on the lower area of the drywall above where moisture has wicked, are removed to allow airflow behind the standing walls.

    Once drying and disinfection has occurred, our techs will offer suggestions for rebuild through our Building Services. This service helps to provide the hotel management support from beginning to end and to fill those rooms with guests again.

    Commercial Property Managers Safety Plan

    10/7/2020 (Permalink)

    An unexpected water main break or fire can be a devastating situation for anyone especially when there is the loss of personal property, or the issue of having to relocate. Those who live in apartment complexes, condos, or any other multi-unit property working through and dealing with the mitigation process is especially challenging. Property managers who plan to be prepared, can better assist the masses and control the situation safely to help avoid further damage.

    Property management companies and their facility managers should be prepared for emergency disasters knowing the large amount of people and personal property that will be affected by the disaster. In an emergency, minutes matter and having your point of contacts information at the touch of a finger and knowing your property specifics to communicate to the emergency responders and utility companies is the keystone to helping ensure that your tenants and their family will be able to return to their homes and offices sooner.

    SERVPRO of Chesapeake North wants to help make property and facility managers’ job a little easier with a specialized Emergency Ready Plan that works on all mobile devices and in conjunction with your existing contingency building plan. For example, does your plan include information of your flooring type, contact info for office managers, number of building units, electrical box locations, shut off valve locations, etc.

    Your Emergency Ready Profile will provide relevant information for key personnel. Our technicians will have advance knowledge of your business specifics before arriving to the property.  The ERP Plan is reassurance that you have dotted your I’s and crossed your t’s in advance. 

    Call us for your property and business specialized Emergency Ready Profile Report at 757-523-9700.

    Halloween Decoration Fires

    10/5/2020 (Permalink)

    Spooky decorations of skeletons, witches, and zombies aren't the only decorations people put out for Halloween. Many families like to use candles, dried flowers, cornstalks, and crepe paper to celebrate the occasion and spice up their home fall décor. However, these types of materials have the potential to catch fire easily and it's important to keep them away from open flames and other heat sources like light bulbs or heaters.

    It's important to take some precautions when decorating this year. Check out some tips to keep in mind:

    • Use a battery-operated candle or glow-stick in jack-o lanterns. If you use a real candle, use extreme caution. Make sure children are watched at all times when candles are lit.
    • When lighting candles inside jack-o lanterns, use long, fireplace-style matches or a utility lighter.
    • Be sure to place lit pumpkins well away from anything that can burn and far enough out of the way of trick-or-treaters, doorsteps, walkways, and yards.

    If your family experiences a fire damage, call the professionals at SERVPRO of Chesapeake South to help remediate and restore the damages. 

    Collect Important Documents Before an Emergency

    10/2/2020 (Permalink)

    Collect, Protect Essential Records Before An Emergency

    Family Preparedness

    When we advise people to collect and protect important paperwork, we are referring to any important documents and personal data that might serve as proof of your insurance or identity that will provide instructions on how to help you in an emergency.  This important paperwork should also include an Emergency Action Plan, and medical, vital, and immunization records.

    The Basics

    Copies of medical documents and advance directives should include: Health insurance card, vaccination records, living wills and power of attorney forms, birth & death certificates and adoption records

    Personal IDs to include: Passports, driver's licenses, social security cards, green cards

    A current care plan for a child or person with special needs.

    User manuals, models, and serial numbers, and contact information for the manufacturer of medical devices, like glucose meters and nebulizers.

    Quick Tips

    Keep an up to date list of all your prescription medications with dosage amounts, your eye prescription, your medical supply needs and any known allergies.

    Save electronic copies of important papers in a password protected format to a flash drive or an external hard drive or a cloud-based service. You should store these items in a fire proof container or with a trusted friend or relative, or even a safety deposit box at a bank.

    Pet owners make copies of your pet’s vet records like rabies certificate, prescriptions and a recent photo of your pet(s).

    Our Franchise Has Grown!

    9/28/2020 (Permalink)

    We have some exciting news to share! As of September 2020, we have joined forces with SERVPRO® of Richmond, Chesterfield, Henrico and Tri-Cities Plus, located in Midlothian, Virginia.

    Independently owned and operated by Andrew and Theresa Bahen for 35 years, Disaster Recovery Team Bahen has earned an excellent reputation with homeowners, insurance companies, business owners, facility managers, local and state government agencies, and commercial property management teams. With over 1,700 Franchises in the U.S. and Canada, Team Bahen consistently ranks in the top 12 Franchises and was awarded Franchise of the Year in 2008. 

    As one of the largest SERVPRO franchises on the East Coast, our combined experience, people, capacity, and equipment will uniquely qualify us to handle any sized job no matter how extensive the damage may be. Though we will now operate together as ONE TEAM, our goal with this expansion is to create a larger footprint to better serve our clients and community throughout Virginia and North Carolina.

    Your local SERVPRO® will now be composed of elite large-loss specialists, trained project managers, and technicians capable of handling any loss your home or facility may experience. We hope you have continued confidence in our abilities to serve your community as we strive to provide residents and business owners in your area with the fastest response times while doing great work every day. 

    Thank you for your support and please continue to contact our team for all your mitigation, reconstruction, and restorations needs.

    Cleaning Smoke and Fire Damaged Contents

    9/28/2020 (Permalink)

    What to Consider when Cleaning Fire Damaged Contents

    After a fire, more than likely the fire department efforts to save your property have left your home or office with a huge wet mess or you could have minimal damage with only grease, smoke, or soot damage.  We are here to help.  Our SERVPRO® fire restoration team considers every loss unique and considers the best means to clean and restore your fire damaged items.

    Restoration methods can occur with dry-cleaning, cleaning with ultrasonic waves or with other specialized treatments to remove odors and to help preserve photos, documents and electronic equipment.  We take certain steps in determining how to best clean your contents.

    Assess the Damage

    Our first step would be to determine whether the item (s) can be restored or are they non-salvageable.  Contents with smoke or soot damage usually can be restored, such as photos or documents, however, burned or charred items would be considered a loss.

    Consider Durability

    The durability of the fabric, or the            material of the damaged item (s) is considered when determining the cleaning and restoration method.  Delicate items subjected to the fire incident may not withstand even our most gentle of treatments.

    Consider Porosity

    The porosity of an item is important in determining the best cleaning and restoration method.  Porous items such as clothing and textiles can benefit from our ozone treatment to dry cleaning.  Delicate, non-porous items made of glass or ceramic, can more than likely be immersed and cleaned with ultrasonic waves.  More delicate porous items are handled more carefully and limited to moisture exposure.

    We recommend always having your fire damaged items cleaned by a professional restoration company.  SERVPRO® of Chesapeake South offers a full range of content cleaning options as well as content storage.  When we clean your contents, we box and label your items, to deliver back to you once your home has been restored or another location has been determined.  Fire Damage Cleanup in Chesapeake?  Call 2757-523-9700.

    Before the Storm Hits

    9/24/2020 (Permalink)

    Hurricane Prep Guide

    Getting prepared for a hurricane in Hampton Roads is not only about buying lots of water or filling up the gas tank.  There are steps needed to help protect you and your family if your home is threatened by a hurricane.

    Stock Emergency Supplies

    1. Water & Food at least a 3-day supply for you and your pet
    2. Tools like flashlights, extra batteries, a wrench, plastic sheeting & duct tape, trash bags
    3. Medical Hygiene and Cleaning Supplies like a first-aid kit, necessary medications, glasses, contact lenses, moist towelettes, toothpaste, and personal hygiene products
    4. Personal Items, like sleeping bag for each person and change of clothing
    5. Activities like books, games, playing cards, paper, pencils and pens
    6. Radio for NOAA weather radio with tone alert and extra batteries
    7. Other Items like a whistle to signal for help

    Prepare and Protect Your Property

    1. Do a Home Inventory with contents of closets, drawers and cabinets? Store your home inventory lists, photographs and video tapes in a waterproof place off the premises.  Keep receipts of high valued items, which may separate insurance coverage.  Always update your home inventory after making large purchases.

    Review Your Insurance Policies

    1. Is everything up to date? If you’ve done any major renovation or made a major purchase, make sure your insurance agent is aware to help determine if your current limits are enough to cover the value.
    2. Coverage for additional living expenses in case you can’t live in your home until it has been restored from damages.
    3. What about flood damage? Do you have coverage?
    4. Do you have comprehensive coverage on your car insurance policy? What happens if a tree falls on it or water, wind or flying debris damages your car?

    Plan Your Evacuation

    1. Become familiar with alternate routes in case travel becomes treacherous or traffic congested
    2. If you don’t have a car, plan on how you will leave if you need to evacuate; make plans with family or friends or your local government or aid agencies
    3. Plan what you will do with your pets, leave them with family, take them with you or to a kennel
    4. Keep a road map in your car in case you need another route on unfamiliar roads
    5. Prepare a bag or file with important papers, like your homeowner’s insurance policy, keep it with you.

    If you have suffered water damage after a storm, SERVPRO of Chesapeake South is prepared to assist you after the storm to clean up the mess and help restore your home to its pre-storm condition. Call us at 757-523-9700.

    Clogged Gutters Can Lead to Water Damage

    9/24/2020 (Permalink)

    How often should you clean your gutters and downspouts?

    If left unattended, gutters and downspouts get so clogged with debris, they are rendered useless. Clean your gutters at least twice a year to avoid blockage. We also recommend inspecting your gutters after big storms. Clogs often occur where downspouts join with the gutter system. Clean out your downspouts to ensure water can flow through, and make sure to secure downspouts so that they point away from your home.

    After ensuring you have cleared the gutter and downspouts of debris, flush them with a garden hose to test if they’re flowing properly and where the water distributes. We don’t want your downspouts draining too close to the foundation! If you have a basement, we recommend that downspouts be extended several feet from the house, so they do not dump right into the basement and flood the area.

    if your home experiences a roof leak from clogged gutters, call the professionals at SERVPRO of Chesapeake South.

    Certified: SERVPRO Cleaned

    5/19/2020 (Permalink)

    Our defensive cleaning program gives your business a way of providing your employees and customers a ongoing safety and assuredness.

    Let us help you get back to business

    As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

    Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

    Extensive training and specialized products

    As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

    From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

    3 C’s – Consult, Clean, and Certify

    When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

    • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touch points, foot traffic and congestion points.
    • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
    • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

    Call today for a Certified: SERVPRO Cleaned consultation

    We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

    Call SERVPRO of Chesapeake South today at 757-523-970 for your Certified: SERVPRO Cleaned consultation.

    * #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

    Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

    Bring Safety to your most valuable assets - Your Business & Your Employees, helping to bring safety to families.

    4/2/2020 (Permalink)

    Here To Help 24/7

    SERVPRO of Chesapeake South offers cleaning services including the removal of biohazard contaminants. We have the specialized training and products to get your property back to business. In these times of stress and uncertainty, the best way to combat the threat of COVID-19 is preparation. When it comes to disinfection and sanitization, SERVPRO of Chesapeake South cleanup practices follow CDC guidelines and use EPA-approved products. We are uniquely prepared to clean and disinfect your home or business. We have years of experience in dealing with biological contaminants. We’re here to help you protect your business and your employees– 24 hours a day, seven days a week – until life is back to normal in the communities, we all call home. Here to Help. Stay safe.

    SERVPRO's Advanced Technology & Techniques

    3/15/2020 (Permalink)

    We use specialized and industry leading equipment to make it, “Like it never even happened.”

    SERVPRO Chesapeake South provides a variety of specialized services to the Chesapeake area. Our franchise professionals are certified through The Institute of Inspection Cleaning and Restoration Certification (IICRC). This allows us to provide peace of mind to our customers because they are able to trust that our franchise professionals are properly trained on how to properly and successfully use the equipment for restoration and cleaning. 

    We use specialized and industry leading equipment to make it, “Like it never even happened.” Our moisture detection and measurement equipment allows us to detect, measure and monitor a properties moisture levels.  If water is in your home we have state of the art water extraction equipment that speeds the drying process by getting the water out of your home. Our industrial strength air movers and dehumidifiers are used to remove any remaining moisture from you home and prevents warping of your floors, walls and/or ceilings.

    Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process. We also use OSHA-approved cleaning agents to clean and remove odors and/or contaminants from your home.

    Is There Mold in Your Home?

    3/5/2020 (Permalink)

    mold on walls Mold may cause health effects

    Mold is a type of fungus that is essentially everywhere and in normal amounts, environmental mold does not pose a serious health risk to healthy people with functioning immune systems. Mold is believed to have caused health effects because of its ability to release mycotoxins. People with mold allergies will be sensitive to these toxins, so it's important you get an industrial hygienist out to test for growth in your home.

    If you suspect that you are suffering from mycotoxicosis it is important to contact a health care professional right away!

    If you find mold in your home, you can contact your franchise professionals at SERVPRO Chesapeake South to inspect and assess your property.  Our professionals have the training, equipment and expertise to remediate your mold infestation. Our highly trained franchise professionals are dedicated to making it, "Like it never even happened."

    How to Prevent/Minimize Water Damage in the Spring

    2/28/2020 (Permalink)

    There is no way for a homeowner to completely prevent all water damage under every circumstance however there are steps you can take to prepare your home ahead of the spring-thaw months to prevent common causes of water damage. 

    • Read and understand your homeowner’s insurance 
    • Avoid storing valuable items in your basement.
    • Install a basement pump or a water alarm 
    • Remove debris from window wells, gutters & downspouts
    • Check for and repair leaks around doors and windows
    • Inspect your foundation for cracks and repair any that you find to prevent water seepage
    • Trim any trees or bushes away from your home
    • Keep your roof in good shape, be sure to make regular repairs to prevent water leaks.  

    If your home/business experiences water damage, our franchise professionals are on standby 24 hours a day, 365 days a year to make it “Like it never even happened.”

    SERVPRO's Disaster Recovery Team

    1/31/2020 (Permalink)

    Our dedicated franchise professionals will make it, "Like it never even happened."

    No job is too large for SERVPRO’s Disaster Recovery Team. Our dedicated team of elite large loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster. We work with hotels, property managers, schools, local and federal governments to ensure that the services people need most during a disaster are up and running again and able to aid the community.

    Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. Our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor is what sets SERVPRO apart from other companies.

    We know that time lost is money lost and we want to help you get back up and running as soon as possible, our dedicated franchise professionals will make it, "Like it never even happened."

    Spring Storms

    1/23/2020 (Permalink)

    If your home or business experiences storm damage this spring, we are Here to help!

    Spring storms can be unpredictable. In the spring there are days in which we are closer to summer and other days where it snows! The changing weather during the spring can cause potential hazards that can be hard to predict/plan for. Spring weather is unique in that we often experience many seasons in the same day! Mark Twain once said, “In the spring I have counted one hundred and thirty-six kinds of weather inside of four and twenty hours.” 

    Thunderstorms pose the most serious weather related threat during the spring. Thunderstorms develop when warm moist air collides with cool, dry air.  Some of the dangers associated with severe thunderstorms include lightning, tornadoes, and flooding. Although the weather in the spring can change so quickly there are something you can do in order to prepare. Having a first aid kit and an emergency evacuation/shelter plan as well as keeping a 3-5 day supply of water and non perishable food are all measures that can be taken to prepare for the potential of severe weather in the spring.

    If your home or business experiences storm damage this spring, we are Here to help! Our Disaster Recovery Team is ready 24 hours a day, 365 days a year to respond to any disasters that may strike in any season.

    Storm Preparedness for Seniors

    12/30/2019 (Permalink)

    Storms can create special challenges for senior citizens. Check out this blog on storm preparation tips for senior citizens.

    An approaching storm can cause stress for even the most calm individuals as they begin to prepare for the storm. Storms can create special challenges for senior citizens who may have limited/no mobility or for those who require life supporting equipment such as oxygen concentrates, kidney dialysis machines or ventilators. 

    If you or a loved one requires life supporting equipment it is important to inform your utility company and local emergency manager with a list of all equipment used, and obtain an alternate power source for this equipment so that in the event of a power outage, you can continue to use the equipment. 

    The next step is to collect emergency supplies. When creating your emergency supply kit it is important that it is not too heavy/too bulk to carry.

    Talk to your (or your loved ones) doctor or pharmacist about preparing for an emergency.

    Consider other personal needs such as hearing aids, replacement batteries, mobility devices such as wheelchairs or walkers, and oxygen tanks/portable concentrates. 

    Individuals requiring special help or transportation during an evacuation should register with local government officials who can offer advice about what to do during an evacuation.

    If your home is damaged during the storm don’t panic. Our SERVPRO Chesapeake South franchise professionals are on call 24 hours a day, 365 days a year to make it “Like it never even happened.”   

    When Should My Drapes Be Cleaned?

    12/10/2019 (Permalink)

    SERVPRO of Chesapeake South has an exclusive process of dry cleaning draperies right in your home.

    We recommend that household drapes should be cleaned once every 2 years. Did you know that roughly 80% of the particles you see floating in your home in a ray of sunshine are from dead human skin? These and other contaminants can cling to your drapes and linger around longer than you may like. While most people believe that drapes need only to be cleaned when they appear dirty or soiled, however that is not the case. Regular professional drapery cleaning can extend the life of your drapes significantly. 

    SERVPRO of Chesapeake South has an exclusive process of dry cleaning draperies right in your home. There’s no need to have your home or office exposed while your draperies are out being cleaned. We inject a specially formulated solvent into your drapery under pressure and extract the chemical, leaving your drapes clean. This special process results in no damage or shrinkage to the material. Most importantly, you will get quality cleaning at a reasonable price.

    Using the Proper Fire Extinguisher.

    12/10/2019 (Permalink)

    Our franchise professionals are on standby 24 hours a day, 365 days a year to help with your fire clean up/restoration needs.

    Did you know that there are five types of fire extinguishers? Each type is designed for a specific type of fire and knowing which type to use can make a drastic impact on your safety and using the proper extinguisher can significantly reduce the damage to your home. 

    Type A Fire Extinguishers -  These are for use with ordinary materials such as paper, cloth, or wood. 

    Type B Fire Extinguishers - These are for use with flammable/combustible liquids such as gasoline, oil based paint and grease. 

    Type C Fire Extinguishers - These are for use with electrical equipment such as tools, appliance or any other equipment that is plugged in to an electrical source. 

    Type D Fire Extinguishers - These are often found in factories and are to be used on flammable metals. 

    Type K Fire Extinguishers - These types of extinguishers are often found in commercial kitchen as they are used to put out fires that involve oils from animals or vegetables, or animal fats in cooking appliances.

    It is important to keep fire extinguishers in a place that they can be easily accessed in case of an emergency. Make sure that all parts of the extinguisher are in proper working order and be sure to review the manufacturer's guidelines and instructions on regular maintenance and inspection. At SERVPRO Chesapeake South we are here to respond Faster to any size disaster. A fire in your home can be stressful, but our franchise professionals are on standby 24 hours a day, 365 days a year to help with your fire clean up/restoration needs.

    Our Water Damage Restoration Process

    12/10/2019 (Permalink)

    At SERVPRO Chesapeake South we have the expertise and equipment to properly restore your property.

    We get it, water damage is STRESSFUL. Whether it is from a leaking pipe, a failed appliance, or natural disaster water in your home is not fun! At SERVPRO Chesapeake South we have the expertise and equipment to properly restore your property. Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property. Our six step process makes it easy to get your property restored. 

    Step 1 - Emergency Contact: The restoration process begins by giving us a call (757) 825-9700. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources. Our franchise professionals are on call 24 hours a day, 365 days a year.

    Step 2 - Inspection and Water Damage Assessment: We determine the scope of your water damage at this stage in order to develop an appropriate plan of action. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

    Step 3 - Water Removal: The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

    Step 4 - Drying and Dehumidification: Using specialized equipment, our franchise professionals remove the remaining water that may be harder to access. By using room measurements, temperature, and humidity levels our franchise professionals will be able to determine the number of air movers and dehumidifiers needed to finish drying your home/business. 

    Step 5 - Cleaning and Sanitizing: Our franchise professionals use a number of techniques to clean your property. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. Our franchise professionals are trained to provide sanitizing treatments and to remove odors from your property. 

    Step 6 - Restoration: Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

    Water in your home can be a hassle, but the extraction and restoration process doesn’t have to be. Give us here at SERVPRO Chesapeake South a call, and let us make your water damage, “Like it never even happened.”

    Fire and water damage are never scheduled - Are you Prepared?

    12/5/2019 (Permalink)

    Here to Help 24 hours a day 365 days a year

    The fact of the matter is that no one plans for or is prepared to deal with a fire or water damage. These emergencies happen without warning and can create chaos in your life. This is where SERVPRO comes in! With franchise professionals on standby 24 hours a day 365 days a year, we are always Here to Help!

    Own a business? Our Emergency Ready Profile can help you minimize business interruptions and get back to serving your clients faster than ever!

    With over 40 years of industry experience, our franchise professionals receive training from The Institute of Inspection Cleaning and Restoration Certification (IICRC). 

    As an Esporta Certified Operator we utilize a patented restoration technology that is capable of restoring over 90% of the soft contents of a home such as leather goods, clothing, stuffed toys, and bedding to food grade clean.

    Property owner or manager? Keep your homes or apartment units occupied by inviting a team of our dedicated franchise professionals to get the space move in ready: we offer a variety of cleaning services including floor cleaning, ceiling and wall cleaning, deodorization, air duct & HVAC Cleaning as well as upholstery and drapery cleaning. 

    Our franchise professionals are on standby 24 hours a day 365 days a year to respond quickly to your emergency!

    Keeping Yourself Warm & Safe This Winter!

    12/5/2019 (Permalink)

    Did you know that space heaters account for 86% of fire related heating deaths?

    With winter weather approaching, it is important that we keep ourselves and our families warm during these colder months. We here at SERVPRO Chesapeake South want you to be prepared to safely heat your home or business. 

    Never heat your home or business with a gas top stove or oven. Not only does this method of heating create an increased risk of carbon monoxide poisoning, leaving an unattended stove can cause a fire.

    Read, understand and implement all manufacturer warnings and instructions when using space heaters. Most home heating fire deaths (86%) involved stationary or portable space heaters. 

    Make sure that all heating equipment especially chimneys are regularly maintained through periodic cleaning and inspected prior to use. 

    Keep heating equipment away from materials that are susceptible to catching fire such as furniture, clothing, bedding paper materials as well as other holiday decorations like Christmas trees. 

    Almost half of all heating equipment related home fires occur from December - February. So now is the time to inspect, clean and test all heating equipment to ensure that it is in proper working order.

    SERVPRO Chesapeake South wants you, and your business to stay safe during these winter months.  If you do experience a fire or water damage during the holidays, or any time of the year, our franchise professionals can make it “Like it never even happened.” Available 24 hours a day, 365 days a year, we are Here to Help.

    Getting Your Business Ready for the Holidays

    12/5/2019 (Permalink)

    Check out these tips on keeping your commercial property free from damage this holiday season.

    During the holiday season, many businesses choose to decorate their stores to create a warm and inviting environment for their customers but also as a way to advertise for holiday sales.  When decorating your business for the holidays it is important to keep these things in mind to prevent any damages or loss to your business during the holiday season.

    Choose your decorations wisely; many holiday decorations such as Christmas trees, paper or holiday wreaths are susceptible to quickly catching on fire. If you are choosing to decorate with to decorate your business space for the holidays, make sure that the decorations are at least 3 feet away from any heat or source of ignition.  

    The location of your holiday displays are also important. Place your decorations or holiday displays so that they are not blocking exits including emergency exits and make sure that they are not intrusive to the isles/walkways.

    SERVPRO Chesapeake South wants you, and your business to stay safe.  If you do experience a fire or water damage during the holidays - or any time of the year, our franchise professionals can make it “Like it never even happened.” Available 24 hours a day, 365 days a year, we are Here to Help.

    Common Causes of Flooding & How to Avoid Them!

    12/5/2019 (Permalink)

    Don't let indoor flooding happen to you! Our Franchise Professionals are on call 24 hours a day 365 days a year.

    Flooding in your home is a serious issue that can occur in any geographical location and can cause major chaos in your life. Luckily there are ways that you can prevent some of the more common causes of flooding to your home or business. 

    Faulty Appliances: Appliances such as washing machines, dishwashers, refrigerators and hot water heaters all use large amounts of water, and if the connection fails, or the line leaks or bursts flooding can occur rapidly. Be sure that when installing new appliances that all water valves are temporarily shut off. Carefully read and follow the manufacturer's instructions or have the appliances installed by a trained professional. Regularly monitor these appliances to ensure they are functioning properly and there are no leaks coming from them.

    Broken/Leaking Pipes: Broken pipes are by far one of the greatest fears for homeowners. A broken pipe has the ability to flood your home in a matter of minutes, causing thousands of dollars in damage to your property. There are many factors that can result in a pipe leaking or bursting including corrosion caused by poor water quality, old pipes, freezing pipes can burst, and home projects can cause accidental damage to pipes if done without care. 

    Knowing where your pipes are located is essential if you are planning on tackling any home renovation projects. It is important to regularly check your pipes for damage and to monitor your utility bill, a sudden unexplained spike in your bill may be an indication of a leak!

    Clogged Drainage Lines:  It is important that water is able to easily flow into your house but it is also important that this water is also able to flow out of your house. Blockage in drainage lines can cause a very unpleasant mess. Always use a mesh screen in the sinks, shows, and bath tubs to prevent large obstructions from making their way into your pipes. Monitor what your are flushing as well, and do not flush anything that could block your system. If you start to notice that your plumbing is not draining properly it is important to correct the issue before the problem becomes worse.

    Natural Disasters: Depending on your geographic locations you may be more susceptible to natural disasters such as hurricanes that often bring flooding. If you are able to plan for a natural disaster there are several steps that you can take to try to prevent or minimize the damage before it occurs. Here in Coastal Virginia it is important to know your zone this will allow you to view your property and plan accordingly. 

    In home flooding is a concern that everyone should be aware of. In addition to property damage, if not properly removed water damage can allow for harmful mold to develop in your home. If your home or business experiences a flood, don’t panic. SERVPRO Chesapeake South is here for all of your water cleanup needs. Our franchise professionals can make it “Like it never even happened.” Available 24 hours a day, 365 days a year, we are Here to Help.

    How to Plan for a Fire

    10/10/2019 (Permalink)

    Fire Damage Cleanup and Restoration in Chesapeake at SERVPRO of Chesapeake South

    Did you know that when a fire ignites, you only have a few minutes to safely get everyone out of the house?  It is so important that everyone knows what to do before the event of a house fire.  Here are ways to plan for a fire, to have an escape plan, to help keep you and everyone safe.

    Install Fire Alarms on every floor of your home and inside and outside of every bedroom.  Everyone inside should be able to hear the alarm.

    Map out your home's floor plan showing at least two ways to get out of a room.  This is a great visual for children and a second exit option in case one is not accessible.

    Discuss this escape floor plan with your family making special note to point out all the escape exits to the children, especially those in their bedroom.  Then make it excite with a fire drill so that everyone is familiar and aware.

    Choose a Meeting Place so everyone knows where to meet after getting out of the house safely.  Places safely away from the fire like a mailbox across the street, a street sign, or a neighbor’s house.

    Don't Wait around when you hear the smoke alarm, yell, scream, knock on doors as you are immediately exiting the house.  No items or belongings are more valuable than yours and your loved one’s lives.

    Call SERVPRO of Chesapeake Southwith any questions about fire or smoke damage or about making a fire escape plan.  We are "Always here to help." 757-523-9700.

    The Causes & Effects of Water Damage

    7/19/2019 (Permalink)

    Water Damage Cleanup & Restoration in Chesapeake

    Causes of Water Damage

    In Chesapeake, the unforeseen natural causes of water damage can vary depending on the area where you live.  Uncontrollable disasters like clogged toilets, overflowing washing machines, malfunctioning dishwashers, plumbing leaks, and cracked foundations can also cause water damage havoc to your home or business.  The water damage can be minor, or it can be major leading to destruction of the home or business. 

    No matter how the water damage occurred, as soon as the water threat is over, immediate water damage cleanup is vital to helping to save your water-soaked furniture, carpet, rugs, clothing, structure and other possessions.

    Effects & Health Hazards

    Acting quickly after water damage is very important.  When you call SERVPRO® of Chesapeake South, a 24 hour, every day, quick to respond water damage cleanup and restoration company,  you can rest assured that you are doing the very best to help ensure a quick recovery.

    Moisture feeds mold and other organisms which can effect health problems.  Mold can grow after water damage within 48 hours.  SERVPRO® professionals know that cleaning up the water damage immediately can help control the potential health effects for everyone in a commercial or home space.

    If you have suffered a flood or water damage emergency, call us at 757-523-9700.

    SERVPRO® Emergency Preparedness Tips

    6/21/2019 (Permalink)

    Storm Damage Cleanup by SERVPRO® of Chesapeake South

    SERVPRO® of Chesapeake South Encourages Virginia Residents to be Storm Ready

    A Few Steps to Prepare and Protect Your Family

    It is the beginning of hurricane season on the Atlantic coast and SERVPRO® of Chesapeake South would like for everyone to remember the importance of disaster preparedness.  The key to disaster preparedness is having an emergency plan in place before the disaster hits.  Acting with a few simple steps can make the difference in protecting and keeping your family safe and protecting your property from weather related damage.

    Build a basic emergency supply kit stocked with enough water and food for a minimum of three days for you and for each of your family members, pets included.  Be mindful to include any necessary medications.  Recommended emergency supply kit items include:

    • Water (one gallon/per person/per day)
    • Three-day supply of non-perishable foods
    • Manual can opener
    • Battery or solar powered radio, preferably a NOAA weather radio
    • Flashlight with extra batteries
    • Whistle (to signal for help)
    • Dust masks or bandanas
    • Local map
    • Important documents, such as insurance policies, bank account information, passwords, and identifications
    • Matches (in a waterproof container) and/or lighter

    Make a Family Emergency Plan.  A Disaster may not strike when you and your family are together at home.  Plan now for a meeting place and how you will contact each other.  Visit ready.gov to access a Family Emergency Plan template to help with your planning.

    Stay Informed.  Know your flood zone for your property and your neighborhood and know the evacuation route should evacuation become necessary.  Listen to your local news and authorities for direction.

    Prepare your property.  You may need to prepare your home for the impact of a storm or hurricane.  Covering all your windows in your home will help to protect it.  Permanent storm shutters offer the best protection for windows; however, the second-best option is to board up the windows with plywood.  Tape will not prevent your windows from breaking.  Trim your trees and bushes that are around your home and clear any debris from rain spouts and gutters.  Secure outdoor furniture, trash receptacles, decorations and anything else not secured that could become projectile. 

    Establish a SERVPRO® Emergency READY Profile for Your Business.  SERVPRO® developed the SERVPRO® Emergency READY Program to help business owners create an Emergency READY Profile® (ERP) for their facility, at no charge.  The business owner works with SERVPRO® of Chesapeake South to gather and document information that will become critical if a disaster strike.  Once the ERP is created, business owners have access to their own information 24/7 online and by using SERVPRO’s free smartphone app.  Contact us at 757-523-9700 to get set up.

    Commercial Air Duct Cleaning

    6/18/2019 (Permalink)

    Commercial Air Duct Cleaning in Chesapeake

    What's the deal with air ducts?

    There are many components to running a business and you more than likely don’t tend to think about the indoor air quality in the building.   Usually it's not until the building's systems stop heating or cooling, will a facility manager be alarmed.  Regular maintenance to your air duct system is important as it can help improve the productivity of your HVAC systems and the quality of your air. 

    A ductwork system is designed to distribute airflow from your HVAC equipment to your entire commercial building.  This encompasses the air that is sucked from the whole building in the air conditioner/heater where it gets cooled or heated and then pushed back via the ducts into your working space.

    The intake and output of the air are determined by how efficient a duct system is.  Only air is moved via ductwork.  What’s more is that there are many ductwork constructions and shapes.  They may be oval, round or rectangular in shape.  It might be fashioned from a wide range of materials like flexible plastics, fiberglass or different metals.

    There are several types of commercial HVAC systems and most have an air duct system.   Roof top units are most common and found on the roof or ground and duct the conditioned air into the space. 

    SERVPRO® of Chesapeake South has National Air Duct certified technicians who will inspect your HVAC air duct system at no cost. After the inspection, you will receive a report and a quote to clean your commercial system.  We offer scheduled maintenance cleanings that will help to keep your system running more efficient and help to provide good air quality.

    Think you have dirty ducks?  Call us at 757-523-9700

    by Kim Calantropo

    You Might Need A New Water Heater If

    6/11/2019 (Permalink)

    Water Damage Cleanup in Chesapeake?

    SERVPRO® of Chesapeake South receives an emergency call because a water heater has leaked and water is coming from the ceiling and all over the carpet, and the floor.  Here are some signs that you might need a new water heater and ways to check if you do. These may require a "looksee" from time to time while others become obvious only after things have gone wrong.

    • The water is not getting hot enough.
    • The water is not getting hot at all. It could be that the pilot light is out, or the circuit breaker has been tripped, or worse the whole heating system is shot.
    • The water is a rusty color or not clear running.
    • The water has a strange metallic taste, which could mean that the inside of the tank is breaking down.
    • The water heater is making loud popping and cracking noises that could mean the heating element is failing.
    • There are signs of leakage around the water heater which indicates a major internal failure to the system. Make sure that the electricity or gas has been turned off to the system and that before replacing it, the unit has had a chance to cool completely.

    We suggest that you should hire a professional to replace and install your water heater to be certain that the installation meets safety codes and is safe to use.

    Water damage cleanup in Chesapeake?  Call 757-523-9700.

    Smoke Damage: How It Hurts Your Home

    6/7/2019 (Permalink)

    Fire Damage Cleanup in Chesapeake? Call 757-523-9700 to help make it "Like it never even happened."

    When you suffer a home fire, the smoke and fire damage can be severe.  The home should be inspected quickly and cleaning and recovery actions should be in place to avoid permanent damage.  

    When it's safe for you to return to your home, call your insurance company and ask for a cleanup and restoration company to help you with the fire and smoke damage to help restore your home.

    Be sure to arrange for an inspection to make sure that the foundation and the structure of your home are safe.

    When a fire has consumed your furniture and belongings, you have a wet, scorched mess left behind. Leather, fabric, and wood can trap smoke smells and usually can be restored. In addition, smoke and soot particles can get trapped inside of your air duct system.

    SERVPRO® of Chesapeake South will remove the wet, burned, scorched mess and take your salvageable contents to clean in our warehouse.  We also have the capability to help restore your fire and water damaged documents and photos.  When this process is completed, then we can address the soot, water, and fire damage restoration to your home and to your air duct system.

    SERVPRO® Employees Pay It Forward

    5/29/2019 (Permalink)

    SERVPRO® of Chesapeake South Giving Back

    We hope that you know that no matter the time of day or night on any day, our crew is going to help you get through the mess.  

    Your local SERVPRO® of Chesapeake South also wants you to know that you can depend on them for not only emergencies but to be there to support the community too.

    The employees at SERVPRO® help to pay it forward by collecting items like clothing and personal hygiene products for men, women, and children, non-perishable food, toys, books and blankets.  The collection begins in the summertime.  The items are boxed and labeled and set aside to be delivered to five (5) local charities in November, just in time for the holidays and the cold weather. 

    The charities we have helped to support are Blankets for the Homeless, Chesapeake Humane Society, Food Bank of Southeastern Virginia, Children's Crisis Center of Hampton Roads, and The American Foundation for Suicide Prevention.

    Flood Insurance Spotlight

    5/13/2019 (Permalink)

    Of course, no one plans to become a hurricane victim, and no one should have to learn the hard way either that homeowner’s or renter’s insurance does not cover flood damage.

    Chesapeake’s Deputy coordinator of Emergency Management, Robb Braidwood said after Hurricane Matthew, the first category 5 Atlantic hurricane since 2007, “If you live in Chesapeake, you should have flood insurance.”  “The highest point in the city is in a swamp.”

    Recent reform plans to the National Flood Insurance Program were announced on March 18, 2019 by the Trump administration.

    The program would begin to assess properties individually using variables like one’s proximity to large bodies of water, hurricane rainfall, coastal surges rather than the current applying a single formula for an entire flood zone.  Since higher valued properties are more likely to hit the $250,000 insurance cap, lower valued homes are paying proportionately more than higher valued homes.  The new reform would drive flood risk into the private reinsurance and risk markets.  According to the Insurance Information Institute, FEMA will announce the new rates on April 1, 2020 and will implement the new system on October 1, 2020.

    Flood insurance can pay claims when there is no Presidentially declared disaster.  The Federal Emergency Management Agency (FEMA) offers disaster grants that do not have to be paid back, but this amount is often much less than what is needed to recover. 

    If you have flood damage, and do not have flood insurance, there could be resources available to help you through FEMA.  For info go to www.fema.gov.

    If you suffer flood damage in Chesapeake, call your local SERVPRO® of Chesapeake South at 757-523-9700.

    Administrative Professional Day at SERVPRO® of Chesapeake South

    4/24/2019 (Permalink)

    Cassie, Lisa, and Brittany, our administrative staff

    Today we recognize the people who help to make our SERVPRO® of Chesapeake South operate daily.  Behind the scenes, this administrative staff is helping to get your life back to normal again.  It begins with your call or your insurance company's no matter what time of the day.  Our crews are dispatched, and our estimator evaluates the damage.  Communication is kept throughout your claim between our company and your insurance company.  In cases where no insurance claims are filed, we will work directly with the homeowner or the business.  A water damage or fire damage loss make take only a day to cleanup or could take months.  Our staff works daily to make sure everyone involved has what they need to help make it "Like it never even happened."

    Does Your Business Have a Contingency Plan?

    4/23/2019 (Permalink)

    Let Our SERVPRO® Be Your SERVPRO®

    Contingency plans are backup plans that businesses activate only when a disaster or unforeseen situation disrupts the operations of the company or puts employees at risk.

    Hurricane season officially begins on June 1st.  SERVPRO® of Chesapeake wants your business to be prepared with our mobile app.  This app is a no-cost readiness plan that places your ready plan data on your mobile device for quick access during an emergency.  Download the Free App Here

    The SERVPRO® Ready Plan is a tool for property managers and owners, both residential and commercial.

    When you create a SERVPRO® Emergency READY Profile for your home or business, you help to minimize business interruption by having an immediate plan of action.

    Key to a timely mitigation is when you know in advance what to do and what to expect which can also help minimize how the water and fire damage will affect your home or business.

    Get more information with your Complimentary Business Assessment? Call Us Today (757) 523-9700.

    SERVPRO of Chesapeake South Gives to Local Women's Shelter

    3/15/2019 (Permalink)

    SERVPRO of Chesapeake South believes that "It Takes a Village".

    SERVPRO of Chesapeake South and several of its employees collected women and children's clothing to give to a local women's shelter.

    Our Textile restoration department cleaned the collected items, categorized, and boxed the items to deliver the boxes to the shelter. 

    Due to the nature of necessary security and non-disclosure of the facility, we were not able to take photographs, but the director was thrilled and very appreciative for our continued support. 

    Act Quickly When You Find Mold in Your Home

    3/5/2019 (Permalink)

    Mold Remediation in Chesapeake

    Mold happens because of excessive amounts of moisture either caused by a flood or a plumbing accident or poor circulation.  Whichever the reason, the proper way to handle mold damage is with mold remediation.   The complex process involves tasks like water extraction, spore containment, and air filtration.

    Mold can be dark green, gray, or black with a fuzzy, velvety look and have a musty smell.  Mold can begin to grow in as little as 24 -48 hours depending on the level of humidity in the home.  Typically, the spores begin to colonize in 3 to 12 days and become visible in about 18-21 days.  When you first see the mold in your home, we suggest that you complete these tasks.

    • Examine You and Your Family for Symptoms as prolonged exposure to mold might cause health problems such as eye irritation, headaches, sneezing, sore throats and in some severe cases, skin rashes. When in doubt, seek the advice of your doctor.
    • Assess the Mold Problem to see how far the mold has spread and call an IICRC (Institute of Inspection, Cleaning and Restoration Certificate) company, SERVPRO.
    • Schedule a Professional Visit regardless of the area of mold because Improper handling can cause the mold spores to spread.
    • Find the Mold Source to determine if you have a plumbing or HVAC leak, or a lack of circulation problem, like with a malfunctioning dehumidifier. This information will also help the mold remediation specialist determine how far the mold might extend.
    • Contact your Insurance Company immediately following Water Damage making them aware and then the professionals can be sent to cleanup and restore to help prevent further damage.

     If you see mold, ask for the mold remediation specialists in Chesapeake since 1996.  We work with your insurance company and are available 24 hours a day, 7 days a week and holidays.  Learn more about all our cleaning services by visiting our website or call us at 757-523-9700. #HereToHelp

    Water Heater Safety. . . Get to Know Your Water Heater

    2/28/2019 (Permalink)

    Water & Fire Damage Cleanup & Restoration in Chesapeake.

    When it comes to your water heater, the old saying “out of sight, out of mind”, should not be taken lightly.  Water heater failure can cause flooding and even a fire and the following water heater safety tips can help to prevent a catastrophe.    Nationwide Insurance suggests that getting to know your water heater parts and routine maintenance can help to keep your water heater safe and help avoid a disaster. 

    Water heater parts

    A residential water tank can hold 40 to 60 gallons and needs to withstand typically 50 to 100 psi,  Steel tanks are tested to handle 300 psi and have glass liners to keep rust out of the water, and insulation to surround the tank.  Other parts to become familiar include:

    • A dip tube to let cold water into the tank
    • A thermostat to control the temperature of the water that is inside of the tank
    • A pipe to drain hot water out of the tank
    • Heating elements like those found inside of an electric oven
    • A drain valve to allow you to drain the tank to move it or replace the elements
    • A temperature or release valve that helps keep the tank from exploding
    • A sacrificial anode rod, screwed into the top of your water heater and protects your heater from rusting

    Some important facts to remember about your water heater.

    Pulling up on the pressure relief valve or temperature valve handle to make sure water flows freely out and stops when you let go of the handle can help prevent tanks from exploding and should be tested annually.

    Temperature settings vary on residential tanks, but the right temperature is at least 120 degrees at the tap, which you can test with a meat or candy thermometer.  This temperature helps to kill germs and prevent children from being scalded.  When you go on vacation, set the temperature lower to save money and reduce risk of problems while away.

    Venting is important as a poor draft can cause fumes and carbon monoxide to reenter a room instead of exiting. Make sure the vent goes straight up and out without any dips and is the same diameter as the tank’s draft diverter.

    Flushing the hot water through the drain valve annually will help to remove sediment buildup.

    Extinguish the pilot light when handling flammable liquids or aerosol.  If the water heater is in the garage, raise it to that the pilot light is 18” above the floor.  This is to help prevent ignition of gasoline vapors that collect near the floor.

    Strapping your water heater can help prevent it from falling over which could sever a gas line and cause an explosion.

    Insulation may help reduce heat loss on the hot water pipe and “sweating” on the cold-water pipe. 

    Should you need water or fire damage cleanup and restoration in Chesapeake, call your 24-hour emergency service company, operating since 1998.

    Power Outage Kit

    2/12/2019 (Permalink)

    SERVPRO of Chesapeake South 757-523-9700

    Power Outage Kit

    The American Red Cross suggests that every household have an emergency preparedness kit for your home and for your car.  Unfortunately, only a little more than a half of the homes in the U.S. have an emergency kit.

    Your power outage kit can start with a duffle bag or a backpack.  Depending on the situation, the kit can be a 3-day supply for an evacuation or a 2-week supply for home.  The kit should include at least a gallon of water per person, per day, canned food, a can opener, flashlights, batteries, a first aid kit, personal hygiene items, a multi-purpose tool, and medications, and copies of personal documents such as proof of address, deed/lease, passports, birth certificates, and insurance policies.  A printed list of emergency phone numbers and of family and friends.  The needs of all family members including your pets should be considered when building your emergency kit.  Learn more about what you need in a survival kit.

    We will continually bring you more tips and information on how to best be prepared in case of disaster.  Should you find yourself with a water damage disaster from a broken pipe or from a damaged water tank in your home or business, call the team that has been serving the Chesapeake area for over 20 years.  Call SERVPRO of Chesapeake South 24/7, 365 to help you when emergency strikes.  #SERVPROChesS #PowerOutageKit #AlwaysHereToHelp

    What is a Furnace or Fireplace Puffback?

    12/18/2018 (Permalink)

    Soot Damage Cleanup in Chesapeake

    What is a Furnace or Fireplace Puffback?

    Laughing at someone in a movie whose face has just been engulfed with black soot after standing in front of a fireplace is one thing, but in the real world when you hear that distinctive loud wuff sound, it turns into something else altogether, not so funny.  When your fireplace or furnace creates a puff of soot inside of your home, often called a puffback, suddenly you have a real sooty problem that needs to be handled quickly.

    When a puffback happens, soot and oil residue can literally cover every surface that it can reach.  Puffbacks normally happen around this time of year when furnaces and fireplaces are fired up, no pun intended, after being dormant all summer.

    In a furnace, a puffback is usually caused by a buildup of excess fuel, oil, even dirt or dust in the ignition chamber.  The buildup prevents oxygen from reaching the combustion chamber.  When the ignition flame in the furnace pulls in the rush of oxygen it needs to ignite, the result is a powerful explosion of soot and oil that can even come out of the wall or floor vents.

    In a fireplace or woodstove puffback, the cause can be like the furnace, however, the cause is most likely a problem in the chimney.  There is usually a buildup of ash and leftover residue clumped in the chimney that creates an uneven air flow of oxygen and carbon dioxide.  The kindling and wood have plenty of fuel, but the oxygen it needs to burn is stuck above the chimney blockage.  The fire will eventually correct the imbalance by sucking in a large amount of oxygen all at once, igniting the excess fuel in the fireplace and the buildup in the chimney all at once.  The force of the ignition pushes ash and soot out of the fireplace.

    Puffbacks can usually be prevented by routine chimney and furnace maintenance.  If you experience soot or smoke damage in Chesapeake, call SERVPRO of Chesapeake South at 757-523-9700.

    Before Winter Arrives. . . Don’t Let Pipes Freeze

    12/4/2018 (Permalink)

    Water pipes burst in Chesapeake

    Before Winter Arrives. . . Don’t Let Pipes Freeze

    A major home maintenance disaster is bad enough in itself, but when several disasters happen all at once, well that’s a nightmare.  Especially when your water pipes freeze because not only do you have to call a plumber, but that crack in your pipe can spew up to 250 gallons of water a day, causing flood damage, serious structure damage, and the immediate potential for mold damage.

    The causes of frozen pipes are quick and sudden drops in temperature, poor insulation, and thermostats that are set too low.  Now is the time when the temps are warmer to prepare your home and here are a few preventive precaution steps.

    • Insulate your pipes in your crawlspace and in your attic. Exposed pipes are vulnerable, and the more insulation, the better.
    • Use approved and tested insulation products for use intended, either indoors or outdoors and make sure to follow the manufacturers’ instructions.
    • Seal those leaks near or around the pipes. Electrical wiring outlets, dryer vents, and pipes can be caulked or insulated to keep out the cold air.  The least little opening during severe cold weather can cause a pipe to freeze.
    • Disconnect garden hoses before winter and if you can drain water from indoor pipes that lead to outside faucets and shut off the valve. This can help prevent that little bit of inside pipe from freezing.

    If you have water or flood damage, call us at 757-523-9700, Your 24Hr. Emergency Service.

    Commercial Emergency Planning in Chesapeake

    11/20/2018 (Permalink)

    Commercial Emergency Planning in Chesapeake

    The Best Way to Reduce Business Interruption Following a Disaster is to Plan for it NOW.

    By developing a SERVPRO® Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action.   All your contacts, your property manager, engineers’ info, etc. accessible at the touch of a button.

    SERVPRO® of Chesapeake South offers complimentary ERP services to commercial business owners and facilitators.

    Your ERP with SERVPRO® will include: 

    • A no cost assessment of your facility
    • A concise Profile Document that contains only the critical information needed in an emergency
    • A guide to help get you back into your building following a disaster
    • Establishes SERVPRO® of Chesapeake South as your disaster mitigation and restoration provider
    • Identification of the line of command for authorizing work to begin
    • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

    Call Missy Burns at SERVPRO® of Chesapeake South at 757-523-9700 today to get started!

    Cooking Fire Safety

    11/7/2018 (Permalink)

    Kitchen Fire Restoration in Chesapeake

    Cooking Fire Safety

    Cooking is the leading cause of home fires and home fire injuries.   Travelers Insurance offers these safe cooking behaviors to help keep you and your family safe.

    Never leave your cooking equipment unattended while cooking, turn it off.

    Don’t wear loose clothing, roll up your sleeves.

    Keep your cooking area clean and remove any items that may explode or catch fire, like a paper or kitchen towel, oven mitt, non-dairy creamer, or flour.

    Remove any grease buildup from your cooking area. 

    Keep a fire extinguisher in the cooking area.  Be sure to have the correct type of extinguisher and know how to properly use it.  

    Don’t throw hot grease into the garbage.  Let it cool and harden then dispose of it.

    Don’t store food items in your oven.  People forget that there is food in there and it could catch fire when preheating. 

    What do you do if you do have a cooking fire? 

    Your safety comes first.  Leave the scene if you aren’t sure if the fire is safe enough to combat, call 911 for help.  The fire department will control the fire.

    If the fire is small and you are going to attempt to extinguish it, call 911 for help first.  The fire can get out of control quickly and having help on the way is safer.

    Never throw water on a grease fire, smother it.  Watch how the water will turn to burning steam and the oil will splash and spread the fire.  If you can, use a mitt to carefully slide a lid onto the pan and safely turn off the heat source.  Don’t attempt to remove the pan until the fire is out and the pan has had time to cool.

    Keep the door closed for an oven or microwave fire and turn off the heat and electrical source.  Don’t open the door until the flames are gone.

    If you suffer fire damage, call us for your Fire Damage Restoration in Chesapeake

    How to Avoid a Fire Disaster this Holiday Season

    11/1/2018 (Permalink)

    Fire Safety in Chesapeake

    SERVPRO of Chesapeake South wants to help you avoid a fire disaster this holiday season.  November is a time of the year that inspires family get togethers, like Thanksgiving.  As you begin the holiday season, and are busy whipping up delicious dishes, it’s also important to take time to remember safety.  Thanksgiving is the peak day for home cooking fires, followed by Christmas Day and Christmas Eve.

    Cooking fires are the leading cause of home fires and home-fire-related injuries in the U.S.  According to the NFPA (National Fire Protection Agency), cooking equipment and heating equipment are the leading causes of home fire deaths,  read more at Thanksgiving Safety  and watch the  Potential Danger of Turkey Fryers

    If you have a cooking fire, consider just getting out and when you leave close the door behind you to help contain the fire.  Then call 9-1-1 or the local emergency number after you leave.  Consider for an over fire, to turn off the heat and keep the door closed and to keep a lid nearby when cooking to smother small grease fires. 

    SERVPRO Chesapeake South want you, your family, and your property to stay safe.  If you do experience a fire or water damage during the holidays, or any time of the year, we can make it “Like it never even happened.”

    November is Military Family Month.  All of us would like to thank all service members and their families during Military Family Month and all year-round.

    Developing Your Emergency Plan & Your Family/Household Living Needs

    9/10/2018 (Permalink)

    Practice Your Plan Chesapeake

    While planning your emergency plan, you should consider specific needs of those family/household members.  You can tailor it and your supplies to those specific daily living needs and responsibilities. 

    Discuss these specifics with each other and determine how you can assist each other with communication, taking care of the children, the business, the pets, and even specific needs like the operation of durable medical equipment. 

    It is recommended to create your own personal network for specific areas where you will need help.  These factors are important to remember when developing your plan.

    • Different ages of members within your household
    • Dietary needs
    • Medical needs that include prescriptions & equipment
    • Responsibilities for assisting others
    • Disabilities or access and functional needs that include devices & equipment
    • Locations frequented
    • Languages spoken
    • Cultural and religious considerations
    • Pets or service animals
    • Households and school aged children

    Download and fill out an Emergency Family Plan or use it as a guide to create your own.  Practice your plan with your family/household.

    Next Blog:  Get Your Kids On Your Team

    Get Your Kids On Your Team!

    9/10/2018 (Permalink)

    Be A Hero. . . Get Your Kids On Your Team

    Get Your Kids On Your Team!

    Young children and teens need to be part of the emergency planning process for their own safety and sense of empowerment.  The burden of preparing for emergencies should not fall upon your shoulders alone.

    Here are team building suggestions:

    Play these games with your kids to test your know-how in a wide range of emergencies and they will help teach how to build the perfect emergency kit in a fun way!

    Knowing how to respond to your child during or after a disaster is important.  Learn more about  helping children cope during and after a disaster.

    When a Hurricane is 18-6 Hours from Arriving

    9/10/2018 (Permalink)

    When a Hurricane is 18-6 Hours from Arriving

    Plan Ahead. . . When a Hurricane is 18-6 Hours from Arriving

    We know that hurricanes are massive storm systems that threaten us with powerful winds, heavy rainfall, storm surges, coastal and inland flooding, rip currents, tornadoes and even landslides.  Hurricanes are the most active in September.  Plan Ahead for when a hurricane is 18 – 6 hours from arriving.

    • Bring inside any loose, lightweight objects that cannot be anchored as they could become projectile in high winds.
    • Trim or remove trees that are close enough to fall on your home or building.
    • Cover your home’s windows. Permanent storm shutters offer the best protection, but a second option is to board up the windows with 5/8” exterior grade or marine plywood, cut to fit and ready to install.
    • Bookmark on your phone or computer your city or county website for quick access to storm updates and emergency instructions

    When a hurricane is 6-18 hours from arriving

    • Turn on your TV/radio or check your city/county website every 30 minutes to get the latest weather updates and emergency instructions.
    • Charge your cell phone now so you will have a full battery in case you lose power.

    When a hurricane is 6 hours from arriving

    • If you are in an area that is recommending evacuation, plan to stay at home, or where you are and notify friends and family.
    • Close storm shutters and stay away from the windows to be safe from flying glass.
    • Turn your refrigerator and/or freezer to the coldest setting and open only when necessary. Keep a thermometer in the refrigerator to be able to check the food temp when the power is restored.
    • Turn on your TV/radio or check your city/county website every 30 minutes to get the latest weather updates and emergency instructions.

    Next:  Plan Ahead. . . Survive During and After

    Hurricane Safety During and After

    9/10/2018 (Permalink)

    Hurricane Safety During and After

    Plan Ahead. . . Survive During and After

    We know that hurricanes are massive storm systems that threaten us with powerful winds, heavy rainfall, storm surges, coastal and inland flooding, rip currents, tornadoes and even landslides.  Hurricanes are the most active in September.  You know what to do to plan, and now let’s discuss how to SURVIVE DURING the hurricane.

    • If you have been told to evacuate, do so immediately and do not drive around barricades.
    • If sheltering during high winds, go to a FEMA safe room, or an ICC 500 storm shelter, or a small, interior windowless room or hallway on the lowest floor that is not subject to flooding.
    • If you are trapped in a building by flooding, go to the highest level of the building. Do not climb into a closed attic, as you may become trapped by rising flood water.
    • Listen for current emergency information and instructions.
    • Use a generator or other gasoline powered machines outdoors only and away from windows.
    • Do not walk, swim, or drive through flood waters. Turn around. Don’t Drown!  Just 6 inches of moving water can knock you down, and one foot of moving water can sweep your vehicle away.
    • Stay off bridges over fast moving water.

    Be safe AFTER

    • Listen to authorities for information and special instructions.
    • Be careful during clean-up. Wear protective clothing and work with someone else.
    • Do not touch electrical equipment if it is wet or if you are standing in water. If it is safe to do so, turn off electricity at the main breaker or fuse box to prevent electric shock.
    • Avoid wading in flood water, which can contain dangerous debris. Underground or downed power lines can also electrically charge the water.
    • Save phone calls for emergencies. Phone systems are often down or busy after a disaster. Use text messages or social media to communicate with family and friends.
    • Document any property damage with photographs. Contact your insurance company for assistance.

    Hurricanes. . . Plan Ahead

    9/7/2018 (Permalink)

    Hurricanes. . . Plan Ahead FEMA News Photo

    Hurricanes. . . Plan Ahead

    Hurricanes are huge storm systems that form over warm ocean waters.  These systems move towards land with threats of powerful winds, heavy rainfall, storm surges, coastal and inland flooding, rip currents, landslides and tornadoes.  The Atlantic hurricane season runs from June 1 to November 30.  Hurricanes are most active in September.

    • Remember that if you are under a hurricane warning, you should find shelter sooner rather than later to protect yourself from high winds and flooding. You should evacuate if you are told to do so.  If you must take refuge, you should do so in a storm shelter, or an interior room for high winds.  Make sure you have a way to receive and listen for emergency information and alerts.  Use a generator outdoors only and away from windows. #FloodSmart turn around, don’t drown!  You shouldn’t walk, swim, or drive through flood waters.

    Plan Ahead

    When a hurricane is 36 hours from arriving

    • Turn on the TV or radio to get the latest weather updates and emergency instructions.
    • Restock your emergency preparedness kit, and include food & water enough for at least three days, medications, a flashlight, batteries, cash, and first aid supplies.
    • Prepare to use your family communication plan if you lose power. For example you can call, text, or email or use social media.  Remember that during disasters, sending text messages is usually more reliable and faster than making a phone call.
    • Know and review your zone & evacuation route and shelter locations with your family as you may have to leave quickly.
    • Keep your car in good working condition with a full tank of gas, emergency supplies and extra clothing.

    Next:  Plan Ahead. . . When a Hurricane is 18 -36 hours From Arriving

    An Emergency and Communication Plan for Chesapeake Residents

    9/5/2018 (Permalink)

    Make a Plan Chesapeake, Va.

    Chesapeake start with an emergency plan today, a communication plan.   You and your family may not be together if a disaster strikes your area.  You will need to know how you will contact one another and to reconnect if you are separated.  Establish a family meeting place that is easy to find and familiar.  Ready.gov advises ways to put your emergency plan in action today.  Chesapeake, VA  has an alert system in place to reach you during an emergency situation. 

    Chesapeake residents need to sign up now to receive the alerts, even if you were already registered with the old system. 

    First, schedule a time to meet with your family, friends, or household members to discuss these questions.

    1. Am I set up to receive emergency alerts and warnings.
    2. What is my shelter plan? Taking appropriate shelter is critical in times of disaster.
    3. What is my evacuation route? Plan how you will leave and where you will go if you are advised to evacuate.
    4. How will our family/household communicate? Download the Family Emergency Plan

    Next blog:  Your Emergency Plan and Your Family Daily Living Needs and Responsibilities

    Read more about a Chesapeake business plan.

    September is National Preparedness Month & 9/11 Day of Remembrance

    8/24/2018 (Permalink)

    September is National Preparedness Month

    September is National Preparedness Month and 9/11 Day of Remembrance

    National Preparedness month is recognized each September and helps provide an opportunity to remind us that we all must prepare ourselves and our families now and throughout the year. 

    SERVPRO of Chesapeake South in conjunction with FEMA will focus this month on planning, with the NPM theme:  Disasters Happen, Prepare Now.  Learn How.  During the month of September, we will post weekly blogs on topics surrounding How to Make and Practice Your Plan; Learn Life Saving Skills, Check Your Coverage, and Saving For an Emergency. 

    It is important to take time to learn lifesaving skills such as CPR and first aid, to check your insurance policies and coverage for hazards you may face such as floods and hurricanes.  You need to consider the costs from those hazards and that you may need to save for an emergency.  Also, knowing how to shut off water and gas is an important safety step to know in advance.

    SERVPRO of Chesapeake South has a free Emergency Ready Plan mobile app and service to help businesses be prepared for an emergency.  The all in one place, at your fingertips mobile app will help provide the first responders with the immediate information they need to help minimize the damage and to quickly get you back in business.  As a free service to you, our SERVPRO Representative will meet with you and your key personnel, to plug in your business facility details that will help you and your employees to be ready for whatever happens.  Call us to learn more about our ERP Business Plan.

    Take a moment to learn more about a victim of the 9/11 attacks by exploring the 9/11 Memorial Guide.

    Extreme Heat Safety Precautions

    8/8/2018 (Permalink)

    SERVPRO Chesapeake South

    As summer approaches it is time to consider safety precautions for extreme heat. Heat affects all people, but is particularly dangerous for the sick, elderly and young.

    According to the EPA, "the sun can heat dry, exposed urban surfaces, such as roofs and pavement, to temperatures 50-90° F hotter than the air, while shaded or moist surfaces often in more rural settings remain close to air temperatures." 

    Whether you are in an urban or rural area, there are several things you can do to prepare for and prevent extreme heat from affecting you and your family. If possible stay indoors with the air conditioning. always Remember to care for your pets and bring them indoors or provide them shade and water. Be sure to keep hydrating and limit alcohol and caffeine intake. 

    If you must venture outdoors, wear light-colored, and loose-fitted clothing. It is also important to wear sunscreen when outdoors, and to follow the instructions for repeat application. 

    Pay attention to signs of heat exhaustion, which include: heavy sweating, weakness, cold, pale and clammy skin, nausea or vomiting, and fainting according to the Center For Disease Control And Prevention (CDC). Heat exhaustion can lead to heat stroke, which is life-threatening. Signs of heat stroke are a high body temperature (103°+), rapid and strong pulse, and possible unconsciousness. If you think someone has heat stroke, call 911 immediately and move the person somewhere cool. Try to reduce the body temperature with cool, wet clothes or a bath. Do not give the person with heat stroke fluids and treat the situation as a serious medical emergency. (CDC)

    If you live in a humid climate, be aware of the heat index. The heat index factors in the humidity, which can make the temperature feel 15° hotter. 

    Extreme Heat Safety Tips to Prepare Your Home

    • Install window air conditioners snugly, insulate if necessary
    • Check air-conditioning ducts for proper ventilation
    • Install temporary window reflectors (for use between windows and drapes). Aluminum foil covered card board can be used to reflect heat back outside. 
    • Cover windows that receive morning or afternoon sun with drapes, shades, awnings, or louvers, to reduce the heat that enters a home by up to 80%.

    source ready.gov

    Extreme Heat is a danger. For more information on preparation and prevention, visit https://www.cdc.gov/disasters/index.html

    When Your Sewage System Backs Up in Chesapeake

    7/5/2018 (Permalink)

    Sewage Cleanup in Chesapeake

    A sewage system backed up in this home and flooded the entire bathroom.  This is called a category 3 water contamination.  The cleanup requires professionally trained technicians and professional equipment.  

    Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments.

    SERVPRO of Chesapeake South is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations. Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices.

    Please refer to our Biohazard Emergency Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

    After any biohazard or sewage contamination in your home or business, your primary focus should be safety:

    • Is it safe to stay in the house?
    • Exposure to biological and chemical contaminants can pose serious health consequences.
    • Flood water can contain sewage, pesticides, and other contaminants.
    • Only do activities that are safe for you to perform.

    What to Do After a Contamination

    • Stay out of affected areas.
    • Call emergency service personnel if the situation is life-threatening.
    • Treat all bodily fluids as if they are contaminated.
    • Turn off the HVAC system if there is sewage damage.

    What Not to Do After a Contamination

    • Don’t leave wet fabrics in place. Hang furs and leather goods.
    • Don’t leave books, magazines, or other colored items on wet carpet or floors.
    • Don’t use your household vacuum to remove water.
    • Don’t use television or other household appliances.
    • Don’t turn on ceiling fixtures if ceiling is wet and keep out of rooms where ceilings are sagging.

    Need Biohazard Cleanup Services?
    Call Us Today – (757) 523-9700

    Are You Being Exposed To Mold?

    6/27/2018 (Permalink)

    Mold Under Your Bathroom Floor.

    You may have written off your itchy eyes, coughing and sneezing as seasonal allergies, but the truth is you may be dealing with an even bigger problem: mold.  

    Mold is not a new problem.  Every house, every environment has mold spores, but mold becomes an issue when the mold spores in the home are greater than what is found outside.

    Mold is one of the more threatening of organisms and SERVPRO of Chesapeake South takes it very seriously. The danger lies in the fact the mold is often not easy to find. It likes to hide and can be harbored in any cool, damp place inside your home or place of business. Most people only think of showers and bathrooms as harboring mold, but truthfully, it can hide in attics, crawlspaces, closets, even inside the walls or under the floor.

    Every mold infestation is different, from the amount of mold to the types of materials affected. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for a “typical” mold remediation infestation:

    1. Emergency Contact - (757) 523-9700
    2. Inspection and Mold Damage Assessment
    3. Mold Containment
    4. Air Filtration
    5. Removing Mold and Mold-Infested Materials
    6. Cleaning Contents and Belongings
    7. Restoration

    Does Your Business Have The SERVPRO ERP System?

    6/18/2018 (Permalink)

    Let Us Help Make Sure Your Business is Ready

    Your Business Should Have The SERVPRO® ERP System

    The SERVPRO Emergency Ready Profile system is a web-based interface designed to hasten our response times to business emergency calls.  The system was designed to help save business owner's time and money, allowing your doors to re-open more quickly.  

    The SERVPRO ERP System requires the uploading of relevant information that completes and personalizes your business profile.  Upon your request, one of our Marketing Representatives will help you complete your profile at no cost.

    Your business profile will help your SERVPRO Marketing Representative to know your specific emergency contacts, business needs and circumstances before the emergency strikes your business.

    Our SERVPRO Emergency Ready Profile system is especially beneficial to motels and restaurants when emergency relief workers will need to a place to stay and to eat. 

    Here is a brief overview of some of the benefits the SERVPRO ERP System integration can provide your business.

    Multiple Business Management 
    When water damage strikes multiple business locations in Chesapeake, and surrounding areas at once, it can be difficult for some owners to form an adequate response plan of action for each of those locations.  The SERVPRO ERP System allows you to create a separate profile for each business under your jurisdiction.  This function has proved to be very effective in major storm and flood emergencies.

    Insurance, Utilities, and Contact Management 
    Businesses often have numerous connected suppliers, insurers, and other business partners that must be contacted in the event of an emergency.  The SERVPRO ERP System allows you to store and organize relevant contact lists and insurance information on a location-by-location basis, increasing communications efficacy for both you and SERVPRO.

    SERVPRO of Chesapeake South has been helping local homes and businesses from the effects of water damage through quality care, equipment, and personnel for over 20 years.

    For more information on the SERVPRO ERP System call us at (757)523-9700.

    Preventive Maintenance Tips for Commercial Properties

    6/18/2018 (Permalink)

    Commercial Preventive Maintenance Tips

    It is spring time, but winter conditions may have caused stress to commercial structures. Spring is an important time to make sure certain tasks are completed to prepare for summer and repair any damage caused by extreme cold and wet weather. Proactive maintenance can help prevent damage to a property, saving time and money throughout the year and can also help with insurance claims.  Below are a few items to be examined and cleaned.

    Roof and Exterior

    Wind, snow and rain can impact a building’s roof and exterior. Walking the property and being on the lookout for standing water or leaks from roofs and gutters is important. Chipped paint, siding dents and damage, cracked or leaking windows, foundation cracks, roof leaks, and clogged gutters should all be photographed, reported and repaired. If left unresolved, long-term issues can lead to more serious issues including foundation erosion and more.

    Landscaping and Irrigation

    Harsh winds, rain and snow can damage plants and limbs, especially on boxwoods, small shrubs and ornamental trees. Mulching, trimming broken limbs, pruning back plants, and cleaning debris needs to be done to prepare for spring growth.  Irrigation systems need to be checked for damage and proper drainage to be ready for the dry summer season.


    Warmer temperatures arriving means the facility mechanical systems should be inspected and maintained. Replacement of air filters, flushing of water heaters, and checking carbon monoxide detectors and sprinkler and fire suppression systems should be done before summer arrives.

    Call Us Today to Prepare Your Emergency Ready Profile-(757) 523-9700

    Controlling Moisture is Key to Controlling Mold

    6/15/2018 (Permalink)

    Mold cleaning in Chesapeake

    Controlling Moisture is Key to Controlling Mold

    • Keep humidity levels as low as you can—no higher than 50%--all day long. An air conditioner or dehumidifier will help you keep the level low. Humidity levels change throughout the day as changes occur in the moisture in the air and the air temperature, so check the humidity levels more than once a day.
    • If you see condensation or moisture collecting on windows, walls or pipes ACT QUICKLY to dry the wet surface and reduce the moisture/water source.  Condensation can be a sign of high humidity.
    • Be sure your home has enough ventilation. Use exhaust fans, which vent outside your home in the kitchen and bathroom. Make sure your clothes dryer vents outside your home.
    • Fix any leaks in your home’s roof, walls, or plumbing so mold does not have moisture to grow.
    • Clean up and dry out your home thoroughly and quickly (within 24–48 hours) after flooding.
    • Remove or replace carpets and upholstery that have been soaked and cannot be dried promptly. Consider not using carpet in rooms or areas like bathrooms or basements that may have a lot of moisture.

    If you see signs of mold, call us today- (757) 523-9700.

    Esporta Technology Cleans Soft Contents Mold

    6/15/2018 (Permalink)

    Mold Cleaned in Chesapeake

    When you have water damage in your home or property, typically the floors, walls and ceilings are affected.  SERVPRO of Chesapeake South will take care of the water damaged structure and we will also clean the affected contents.

    SERVPRO carefully inventories and packs your contents to deliver to our facility.  Upon arrival, our Textile Restoration Experts will begin the water damage cleaning and restoration process to those items.  

    SERVPRO of Chesapeake South has state-of-the-art cleaning system on-site that can make water damaged, mold damaged, and even smoke and soot damaged items look like new again. 

    Our Esporta Wash System specializes in the cleaning of soft contents items, such as stuffed animals, shoes, purses, etc.  It helps allow us to Restore, not Replace.

    After your items have been cleaned, our professionals will schedule a time to deliver them back to you.

    Need Your Drapes or Blinds Cleaned?  Call Today- (757) 523-9700

    Salvaging Personal Belongings

    6/14/2018 (Permalink)

    Water Damaged Chair Gets Cleaned

    One of the most common topics after a client suffers water damage, is how and what can be salvaged and restored. Unfortunately, there is no clear-cut answer.  Every water damage is unique and case by case. Once we have received notice of your water loss and the source has been stopped, our SERVPRO specialists will identify the source to begin the restoration process.

    Here are some things to consider:

    Identity the Type of Water Damage

    Determining what type of water has damaged your personal belongings is part of our inspection process.   In the restoration industry we categorize water as clean water, a category 1, gray water is category 2 and black water is category 3. 

    SERVPRO of Chesapeake South has the Esporta technology that cleans all these water damage categories including category 3 contaminated water. 

    Porous vs Non-Porous Materials

    Porous materials such as fabrics, wood, and paper are very good at retaining water. Porosity also means the increase in the chance of other dangers like mold growth, and even damage beyond repair or restoration.  Here in lies the case by case scenario.  Porous materials such as marble, metal, and porcelain - among others - usually have no problem in being restored because bacteria and mold are not usually able to root to their surface.

    The Amount of Time the Water has Saturated Your Belongings

    Another factor that will come into the equation of determining what can and cannot be saved is how long the materials have been wet.  The longer a porous item sits in water, the more difficult to bring it back to its preloss state. The perfect example of this is wooden furniture. Belongings that are left damp or wet and exposed to the elements are at a greater risk for mold growth and may not be salvageable.   Acting quickly and calling your local SERVPRO as soon as you discover the water damage is key to restoration success.

    Restoration or Replacement Costs

    SERVPRO of Chesapeake South will always try to restore your water damaged items to their preloss condition unless they are beyond restoration. 

    We know that your belongings are what help to make your home a home.  Our restoration helps to save you and your insurance company money, not to mention prevents landfill pollution.  If restoration is not an option, then replacement is usually the next option.

    When you hire the professionals at SERVPRO of Chesapeake South, you know that your water damage has been assessed and your belongings have been analyzed for the best course of action to help make it “Like it never even happened.” 

    SERVPRO Green Products

    6/6/2018 (Permalink)

    SERVPRO Likes Being Green

    We must all be environmentally conscious and SERVPRO of Chesapeake South has Green cleaning products which allows us to finish any cleaning project in an environmentally sound way. 

    If you need a good Spring cleaning in your office or home, we have the expertise to provide a deeper clean than your basic house cleaning services. 

    Our SERVPRO of Chesapeake South technicians are highly trained in cleanup services and can professionally clean your carpet, upholstery, furniture, drapery, blinds, and hardwood floors, all which will surely brighten and freshen up your home.  We have products designed to clean carpet and upholstery and surface and glass cleaner all of which are environmentally friendly.  

    Let us not only get rid of the dirt you see, but also remove the unwanted dust you don't see.  Need Cleaning Services in Chesapeake? Call us today-757-523-9700.

    Prepare Now for 2018 Hurricane Season

    6/4/2018 (Permalink)

    Find Your Zone

    In 2017, many regions suffered through nightmarish scenarios from multiple hurricanes. 

    Virginia, however, has not experienced a direct hit from a major hurricane in generations.  The Virginia Department of Emergency Management (VDEM) says not if, but when, and is encouraging all Virginians to start preparing today for the 2018 hurricane season which officially began on June 1st. 

    "Hurricanes cause high winds, tornadoes and landslides, but their deadliest hazard is flooding. Tropical storms and depressions can be just as dangerous."

    Coastal Virginians, you need to know your hurricane evacuation zone for both your home and workplace.  Evacuation zones A through D are in place across coastal Virginia.  Residents will be directed to evacuate depending on the tides, the storms intensity, it's path and other factors.  

    Have Storm or Flood Damage?       Call Us Today (757) 523-9700

    Best Smart Water Leak Detectors of 2018

    5/31/2018 (Permalink)

    Best Smart Water Leak Detectors of 2018

    The best smart water leak detectors of 2018 were picked recently by Reviewed.com and shared on This Old House.  The best were tested for responsiveness and ease of setup, put in simulated leaks and even submerged in water.

    At SERVPRO of Chesapeake South we know all about water damage cleanup and restoration.  Pipes freeze, dishwashers and refrigerators leak, and HVAC systems leak in the attic.  You need to keep your home protected against water and flood damage.

    New technology can send alerts to your phone and notify you even when you are hundreds of miles away that you have a home or business water leak or flood.   The best of the best recommended was the Honeywell Lyric water leak and freeze detector. . . read more about water and flood sensors.

    Best Smart Smoke/Carbon Monoxide Detector of 2018

    5/31/2018 (Permalink)

    Best Smart Smoke/Carbon Monoxide Detector of 2018

    The best smart smoke/carbon monoxide detectors of 2018 were picked recently by Reviewed.com and shared on This Old House. 

    The top smoke detectors and monitors on the market were put through their paces before being selected.  

    Regular smoke detectors beep when they sense smoke, and if they are not connected to a fire department, are only valuable if you are home. 

    Smart smoke detectors will send you a push notification when the alarm goes off, and give you a heads up when the battery is low.  The top pick Halo+ excelled with its speed of notifications whether connected to WiFi or not, detecting smoke or carbon monoxide.  Read more about best right now.

    At SERVPRO of Chesapeake South, we know about Fire Damage Cleanup and Restoration.  Let us help make it "Like it never even happened."

    How Does Your Home Measure Up to Fire Safety

    5/31/2018 (Permalink)

    Beware of the Dead Zone

    More often then not, the sound from a smoke detector is more reliable than your senses to alert you of a fire when you are sound asleep.  

    Many people think that they will wake up because they will be able to smell the smoke.  Not so, because your sense of smell shuts down when you sleep, and your sense of hearing is more active.

    The National Fire Protection Association  reported that 2 out 5 home fires that sustained fire damage, either did not have smoke alarms or they were disabled. 

    Make sure that your alarm is placed properly so that you'll not be tempted to disable the alarm and installed correctly to ensure it's effectiveness and efficiency.  How does your home measure up for fire safety?

    SERVPRO of Chesapeake South can answer your questions about Fire, Smoke, or Soot Damage

    Keeping Kids Safe Near Water

    5/31/2018 (Permalink)

    Water Safety

    As the warmer weather arrives, and summer time fun begins, parents and children must be alert and prepared when it comes to pool and water safety.

    The most important tip from children's heath care professionals is for parents to always keep their eyes on their kids around water whether at a pool, a water park or at the beach.  

    Swim lessons are powerful and important and recommended instead of depending on floating devices for safety.

    When choosing a life jacket, make sure that the life jacket is Coast Guard certified. The label on the back will give you weight parameters and who the life jacket is suited. 

    Remember to never rely on noodles, or other flotation devices to save your child's life.

    Summer Safety Tips on Water Safety

    Being Green on the Green with SERVPRO of Chesapeake South

    5/24/2018 (Permalink)

    Green is fun with peers and insurance adjusters

    SERVPRO of Chesapeake South takes great pride in being a part of the Chesapeake community

    Local SERVPRO Franchises recently joined together in support of the Hampton Roads Claims Association and it's annual golf tournament.  

    The franchises combined were the tournament's dinner sponsors for the golf tournament which took place at Red Wing Lake Golf Course in Virginia Beach. 

    The non-profit organization HRCA is in the Insurance Claim Industry and actively seeks to raise money for local civic and philanthropic ventures.  

    Your local SERVPRO franchises are happy to be a part of this golfing fun and to help make a difference in organizations such as Edmarc Hospice for Children, ForKids, Stop Abuse and many others.  See some of our fun at Being Green on the Green!

    Commercial Water Damage Restoration Facts

    5/7/2018 (Permalink)

    Commercial Water Damage in Chesapeake

    In the restoration industry, there is more than meets the eye when it comes to water and the havoc it can wreak.  

    Water Restoration Facts

    • A sheet of drywall standing upright in 1/2" of water can absorb as much as 6 inches in less than 3 hours.
    • Water is known as a "universal solvent" because it dissolves more substances than any other liquid.
    • Mold typically begins to grow within 24 to 48 hours in an untreated, moist environment.
    • A puddle of water around a water heater indicates a slow leak, or rusted or corroded fittings.  Act quickly as water heaters are under a great deal of water pressure.

    Water Contamination Categories in the Restoration Industry

    • Category One-Water from a clean source that poses no risk of sickness or discomfort such as from an overflowing bathtub or from a broken water supply pipe.
    • Category Two-Water that has a significant degree of chemical, biological and/or physical contamination such as water from a dishwasher or washer, or aquarium leak or discharged Category One water that sits untreated for more than 24 hours becomes a Category Two.
    • Category Three- Water coming from a grossly unsanitary source or carrying disease causing agents such as releases from septic systems and flood waters or discharged Category One water that sits for more than 48 hours becomes Category Three, or discharged Category Two water that sits for more than 24 hours becomes Category Three.

    The use of chemical agents that act as biocides may be used when there is a need to control or destroy pathogenic microorganisms during a restoration project.  The EPA defines three levels of biocidal activity:

    • Sanitizers which are designed to reduce the number of microorganisms
    • Disinfectants which are designed to destroy or inhibit the growth, but not necessarily  the spores.
    • Sterilizers which are designed to destroy all microorganisms and their spores, such as mold, bacteria, viruses, etc.

    Have Commercial Water Damage Questions?  Call 757-523-9700

    Emergency Ready Plan in Chesapeake

    5/3/2018 (Permalink)

    Our App is a No-Cost Readiness Plan for your Chesapeake Home or Business

    Be Emergency Ready Chesapeake South.  Our app is a no-cost readiness plan that places your ready plan data on your mobile device for quick access during an emergency.  Download the Free App

    The SERVPRO® Ready Plan is a tool for property managers and owners, both residential and commercial.

    It allows for the creation of an Emergency READY Profile. By developing a SERVPRO Emergency READY Profile for your home or business, you minimize business interruption by having an immediate plan of action.

    Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your home or business.

    Commercial Storm Damage Restoration in Chesapeake

    Storms and inclement weather can bring wind damage, heavy rain, and flooding that can devastate any business in a matter of minutes. 

    Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

    Want a Free Business Assessment? Call Us Today (757) 523-9700

    Spring Wildfire Season is Here. . .Are You Ready Chesapeake?

    4/25/2018 (Permalink)

    SERVPRO of Chesapeake, 757-523-9700.

    Spring wildfire season is here . . .  are you prepared?

    February 15th was the start of the spring wildfire season in the commonwealth.  The Virginia Department of Forestry says that we are in good share for the beginning of the season thanks to the rain helping to add moisture to the fire fuels, like dry grass, straw and leaves, the biggest fuels for wildfires.

    The Department also reminds us that the outdoor burning law went into effect on the 15th, meaning you have to wait to burn till after 4:00 p.m. and if it’s windy, or dry outside, postpone the burning.  Read more

    Our friends at Allstate say that the best defense is to be prepared and offer these steps that you can take to prepare your family property and home.

    • Determine your risk level and then create a ring of three defensible fire zones around your home.
    • Build a disaster preparedness kit with water, food, dust masks, a first-aid kit and other essentials.
    • Create a family communication plan, plan an evac route and follow it immediately if an evacuation is ordered.

    Fire damage can be devastating for you and your family.  SERVPRO of Chesapeake South will provide you with caring and expert guidance through the crisis.  Please refer to our Fire Damage Tips-Until Help Arrives Guide and follow these tips to protect yourself and your property.

    Mold. . . Don't Let It Grow!

    4/24/2018 (Permalink)

    SERVPRO of Chesapeake South Mold Damage Cleaning 757-523-9700.


    SERVPRO of Chesapeake South suggests that property owners and managers take precautions and address water intrusions such as leaks, storm damage and equipment failure immediately.  Mold is more likely to spread when an environment has been subjected to moisture for a good period. 

    Did you know that during summer and hot weather, air conditioning can de-humidity indoor space?  However, if the system is too large or too small for the space it serves, the cooling system can create high humidity by cooling without removing water vapor.  A properly sized and maintained system will dehumidify and cool a home.

    Proactive Mold Preventative Measures

    • Inspect dwelling for any evidence of past moisture problems or leaks, i.e. behind refrigerator, under sinks, around toilets, laundry room, crawl space & attic, baseboards, window frames, door frames, ceiling tiles
    • Address strong musty odors which may indicate the presence of mold
    • Make sure appliances that produce moisture such as clothes dryers and stoves are properly vented to the outside
    • Make sure bathrooms are properly ventilated
    • Clean and/or repair gutters and assure that the water flow from downspouts is directed away from your foundation
    • Inspect the roof annually and after severe weather
    • Check the attic regularly for leaks
    • Inspect and clean air ducts and HVAC annually and make sure HVAC drip pans are clean and flow properly & check vents and filters

    SERVPRO of Chesapeake South is dedicated to responding immediately when you contact us.  A fast response lessens the damage, limits further damage, and reduces cost.

    For more information contact Missy Burns, 252-573-0182

    Yellow Mold in Your Chesapeake Home

    4/12/2018 (Permalink)

    Mold Cleanup in Chesapeake, VA.

    Why is there yellow mold growing in your home?  Where did it come from, and what do you need to do about it?

    What we do know is that mold grows in damp areas like bathrooms, around leaky plumbing, around leaky window frames, in damp basements, or in attics with a leaky roof.  Did you know that mold comes in different colors too?  Yep, mold can be yellow, white, brown, green, and of course black.

    Special care needs to be taken to remove mold even for what may seem to be a simple task.  Mold spores spread easily and can become airborne, scattering to other areas of your home, making the mold problem even worse.  Even worse, those mold spores when inhaled can cause serious health risks such as an itchy rash, wheezing, and sore throats.

    In as little as 48 hours, mold can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line. In addition to health risks, mold can cause property damage. 

    What you can do until help arrives

    SERVPRO of Chesapeake South has the training, protective gear, and specialized equipment necessary to handle your mold problem.

    Have a Mold Problem? 
    Call Us Today – (757) 523-9700

    Free Air Duct Inspection in Chesapeake

    4/11/2018 (Permalink)

    SERVPRO Chesapeake South, 757-523-9700

    SERVPRO of Chesapeake South offers a FREE Residential or Commercial Air Duct System Inspection.  Now you have a reason to add an air duct inspection to your Spring cleaning to do list. 

    The excitement of warm weather seems to encourage us to want to clean.  SERVPRO remediation specialists suggests adding heating, ventilation and air conditioning (HVAC) maintenance to prepare for the warmer weather to come.  SERVPRO Industries, CEO, Sue Steen suggests the maintenance will help your HVAC work at its maximum efficiency and quite possibly reveal a problem that you might need to address sooner than later.

    Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business

    If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

    • Dust
    • Pollen
    • Odors
    • Dirt and debris
    • Other contaminants

    SERVPRO of Chesapeake South and our air duct cleaning services can help keep your air duct system clean and help extend the life of your equipment. This can in turn save you money and give you cleaner air to breathe.


    Vacation Rental Safety

    4/2/2018 (Permalink)

    SERVPRO of Chesapeake South , 757-523-9700

    How do you know if a vacation rental property is safe for your family?  Popular home rentals websites indicate that they are not responsible for the condition of the property.  So it's up to you to keep your family safe.

    Vacation Rental Dangers and three things you should do the moment you walk in the door.

    1.  Go find the water heater.  Be sure to look in the basement or a closet.

    2.  Install your compact carbon monoxide, battery operated detector right outside the room between the water heater and the furnace.

    2. Locate the fire extinguisher, and be familiar with how to operate it and remember where it's located.

    3.  Plan a fire escape and locate all of the exits and the smoke alarms.

    According to the CDC (Center for Disease Control) more than 400 people die from accidental Carbon Monoxide poisoning. #SilentKiller  Tips to make sure your rental home is safe from fire and carbon monoxide.

    Home rental vacationers are also vulnerable to fires.   Before you arrive, you should ask the homeowner where the fire extinguishers are located.  You and your family should know where all of the exits are located too.

    SERVPRO of Chesapeake South #AlwaysHereToHelp 

    SERVPRO is #1 in the Restoration Services Industry

    3/16/2018 (Permalink)

    SERVPRO is #1 in Restoration and #12 in the overall Franchise 500 for 2018.

    SERVPRO , a cleanup and restoration franchise company, continues to dominate its segment of Entreprenuer magazine's Franchise 500 listreceiving top ranking in the Restoration Services industry, for the 15th consecutive year.  

    Sue Steen, SERVPRO Industries, Inc., CEO, said the company also achieved the number 12 spot overall in the prestigious rankings, standing out in a record-breaking group of more than 1,020 franchises qualified for the 2018 list.

    SERVPRO was among 20 other highly recognizable companies such as McDonalds (#1 overall), Re/Max, 7-Eleven and Supercuts to name a few. 

    Globe Newswire says The purpose of this list is to use objective and quantifiable  measures of a franchise operation to help those would-be entrepreneurs identify franchise investment opportunities, and the evaluation process is based on "The Five Pillars of the Franchise 500".

    • Costs and Fees
    • Size and Growth
    • Support
    • Brand Strength
    • "Our results show that the industry is strong—and that the strongest franchisors are those who've learned to balance between innovating to attract new customers and remaining reliable enough to keep the old ones happy."

    In an online article by Globe Newswire, Sue Steen, SERVPRO Industries, Inc., CEO was quoted as saying, “SERVPRO’s financial strength and stability, growth rate, and system size all contribute to the company’s success, and by extension to the success of its franchisees. The commitment to excellence starts at the top and carries through to the service each franchisee provides to each and every customer.”

    Water Intrusion After A Storm and Mold in Chesapeake

    3/2/2018 (Permalink)

    SERVPRO of Chesapeake South Containing the Mold

    Water intrusion after a storm can create serious health problems for Chesapeake residents.  In as little as 48 hours, mold can quickly become a problem in your home or business. 

    "People are anxious to get on with their lives after a flood," said one of FEMA's top officials for disaster recovery, "but if you had flood waters in your home, take the time to clean thoroughly so problems don't arise later that affect your health."

    Should you detect a mold problem, stay out of the affected area. Don’t touch or disturb the mold by blowing air across the mold surfaces, see more about WHAT TO DO UNTIL HELP ARRIVES.

    Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. Read more about our “typical"  Mold Remediation Process at SERVPRO of Chesapeake South

    SERVPRO of Chesapeake South has the training, protective gear, and specialized equipment necessary to handle your mold problem.  We are #FasterToAnyDisaster 

    If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

    Have Mold Related Questions? Call Us Today – (757) 523-9700

    Our Highly Trained Restoration Specialists Can Restore Your Chesapeake Home

    2/26/2018 (Permalink)

    We are an IICRC Certified Firm at SERVPRO of Chesapeake South, 757-523-9700

    SERVPRO of Chesapeake South is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

    IICRC Certified Firms must

    • Present accurate information to consumers and conduct business with honesty and integrity.

    • Require a technician on all jobs who has been formally trained and passed all required tests.

    • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

    • Maintain liability insurance to protect all parties in the event of an accident.

    • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

    The IICRC Develops The Standards For The Restoration Industry

    The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

    Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

    About SERVPRO of Chesapeake South

    SERVPRO of Chesapeake South specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    For Immediate Service in Chesapeake, Call SERVPRO of Chesapeake South

    2/26/2018 (Permalink)

    Chesapeake Residents: We provide immediate service day or night, call 757-523-9700.

    SERVPRO of Chesapeake South provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Chesapeake. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

    • 24-Hour Emergency Service
    • Faster to Any-Sized Disaster
    • Highly Trained Restoration Technicians
    • A Trusted Leader in the Restoration Industry
    • Locally Owned and Operated
    • Advanced Restoration and Cleaning Equipment 

    Have Questions? Call Us 24/7 – 757-523-9700.

    Residential Services

    Whether your Chesapeake home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

    • Water Damage Restoration
    • Fire Damage Restoration
    • Mold Remediation
    • Storm Damage Restoration
    • Cleaning Services
    • Building/Reconstruction Services

    Commercial Services

    There's never a convenient time for fire or Water damage to strike your Chesapeake commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services

    • Commercial Water Damage Restoration
    • Commercial Fire Damage Restoration

    Flood Water in Chesapeake

    2/22/2018 (Permalink)

    SERVPRO of Chesapeake South, 757-523-9700

    Floods are one of the most common and widespread natural disasters in the United States.  Your location no longer seems to be a factor-there is always potential for flood damage.

     Fema.gov reports that in the last 5 years, all 50 states have experienced floods or flash floods.  It’s not a matter of if, but when and FEMA reports that nearly 20% of all flood insurance claims come from moderate-to-low risk areas, and even just one inch of flood damage in an average home can cost you up to $27,000.

    #TheAmericanRed Cross claims that floods cause more damage in the U.S. every year than any other weather-related disaster.  Here are some tips they advise to follow:

    • Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, Stop, Turn around, and go another way.
    • If you approach a flooded road while driving, the same holds true. If you are in your car and waters are rising rapidly, get out of the car quickly and move to higher ground. 
    • Keep children out of the water. Children may not recognize contaminated water and lack judgment. 

    If your home or business is affected by a flood, SERVPRO of Chesapeake South is your water damage restoration company.  Even minor floods have the potential to cause major damage to a structure if not treated properly and quickly. 

    Cleanup can be overwhelming and that’s why the “SERVPRO® System is prepared to handle any size disaster.  When fire and water take control of your life, let your local SERVPRO of Chesapeake South help you take it back. 

    Do you have water damage in Chesapeake call us at 757-523-9700.

    Water Damage and Your Property

    1/19/2018 (Permalink)

    Broken, Hidden Water Pipes Can Wreak Havoc

    After the plumber has fixed the leak, the flooding has subsided, or the fire department has left, getting your structure and your belongings properly dried and cleaned is crucial to a quick and successful restoration. 

    Moisture can cause mildew, fungus, and mold to grow and can attract insects, termites and even rodents.  These factors can destroy the very foundation of a home and your belongings. 

    At SERVPRO of Chesapeake South, we have the expertise and equipment to properly restore your property after water damage to your home or business.  Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property, and your assets.

    Every water damage incident varies and requires its own unique solution; however, our restoration process stays the same.  Want to know what to expect?  See more about our SERVPRO  water damage restoration process and click on details of each process.

    SERVPRO of Chesapeake South has been helping to make it #LikeItNeverEvenHappened for families and businesses in Hampton Roads since the 90’s.  Call us at 757-523-9700.

    Winter Weather

    12/18/2017 (Permalink)

    SERVPRO of Chesapeake South, 757-523-9700

    Ice dams can be a major problem during the winter season.  Cold weather, snow and ice storms can cause severe damage to your home or your office. 

    Ice dams form when the heated air melts the roof snow downward and the melted water runs into ice that is still frozen causing the water to dam up.  When this water is trapped, it can not flow or run into the gutter system and can backflow under the roof shingles and into the interior structure of your house or business.

    Ice Dam damage:

    • Water can seep into your home or building’s walls, ceilings, insulation and other interior areas.
    • Ice dams can lift roof shingles causing water to leak inside your home.
    • Pressure and weight from the dams can pull off your gutters and lead to structural damage.

    Our friends at Nationwide blog about Preventing Ice Dam Damage to Your Roof and Home.

    If this disaster strikes, you need to take immediate action to prevent additional damage to your property.  SERVPRO of Chesapeake South franchise professionals have the winter storm experience and expertise, and the resources to remediate damage caused by winter weather.

    Winter Weather Alerts

    12/11/2017 (Permalink)

    SERVPRO of Chesapeake South, 757-523-9700.

    SERVPRO of Chesapeake South wants to help you to be prepared for the upcoming winter weather.  The National Weather Service will issue advisories and warnings.  It is important that you understand these and know how to prepare for winter and  to be Winter Safe.

    • Blizzard Warning- Winds or gusts to 35 mph or more for at least 3 hours and lots of falling or blowing snow reducing your visibility to less than ¼ mile.
    • Winter Storm Warning- 6” or more of snow, or a combination of winter weather types with major impacts.
    • Ice Storm Warning- ¼” or more of ice accumulation.
    • Winter Weather Advisory- Less than 6” of snow, Less than ¼” of ice accumulation from freezing rain, Visibilities reduced in blowing snow with winds less than 35 mph, Combinations of these.
    • Wind Chill Warning- Wind chills of -25°F or colder with winds of 10 mph or higher.
    • Wind Chill Advisory- Wind chills of -15°F to -24° with winds of 10 mph or higher.

    SERVPRO of Chesapeake South has been serving the community since 1967.  We specialize in storm damage restoration.  Our crews are highly trained, and we use specialized equipment to restore your property to its pre-storm condition.

    The Behavior of Smoke

    12/6/2017 (Permalink)

    SERVPRO of Chesapeake South, 757-523-9700.

    Following a fire, there are two different types of smoke, wet and dry.  As a result there are different types of soot residue after a fire.

    • Wet Smoke (Plastic and Rubber) Low heat, smoldering, pungent odor, sticky, smeary.  Smoke webs are more difficult to clean.
    • Dry Smoke (Paper and Wood) Fast burning, high temperatures; heat rises, therefore smoke rises.
    • Protein Fire Residue (Produced by evaporation of material rather than from a fire) Virtually invisible, discolors paints and varnishes, extreme pungent odor.
    • Fuel Oil Soot (Furnace Puff Backs) While "puff backs" can create havoc for homeowners, SERVPRO Franchise Professionals can, in most cases, restore the contents and structure quickly.
    • Other Types (Tear gas, fingerprint powder, and fire extinguisher residue) Special loss situations require special care.

    SERVPRO of Chesapeake South Franchise Professionals are thoroughly trained in fire cleanup and restoration and know the different types of smoke and their behavior patterns.

    Safe Holidays are Happy Holidays

    12/5/2017 (Permalink)

    SERVPRO of Chesapeake South, 757-523-9700

    Safe holidays are happy holidays.  As you begin to decorate your home or office remember. . .  

    • Inspect your lights before you hang them
    • Replace old lights
    • Never connect more than 3 strings of lights at a time
    • be mindful of low-hanging or damaged wires to protect your pets and children

    The Consumer Product Safety Commission offers up holiday decoration safety tips and general rules for Holiday Safety on products we use to decorate with like "Snow", Paper, Trimmings, Candles, Trees, and lights.

    SERVPRO of Chesapeake South has been serving the community since 1967.  We are dedicated to helping customers when disaster strikes and helping to make it "Like it never even happened."  We are ready 24/7, 365 at 757-523-9700.

    Have Questions? Call Us Today – (757) 523-9700

    Did You Know. . . Houseplants Filter Your Air

    11/30/2017 (Permalink)

    SERVPRO® of Chesapeake South, 757-523-9700

    NASA’s 1989 Clean Air Study researched how to clean the air in space stations and one of their findings showed that certain plants were particularly effective at filtering toxins from the air.

    What you may not be aware of however, are the common household items found in and around your home emit chemicals that could be harmful.  Chemicals such as Benzene found in some spray adhesives, furniture polishes, motor oil.  Formaldehyde found in resins used to make composite wood products, like insulation, plywood and other building materials.  Xylene & Toluene found in certain paints, fingernail polish and adhesives. Trichloroethylene found in some household cleaners, sealants and degreasers.

    Good news is there are low maintenance, low-light houseplants that come to the rescue and help to filter those toxins from your air.  The Peace Lily, Spider Plant, English Ivy, Variegated Snake Plant, Red-Edged Dracaena, Chinese Evergreen, and the Areca Palm are great filtering houseplants, according to mindbodygreen.  Pots Planters & More will help you choose right for your space.

    Thanksgiving Cooking Safety and the American Red Cross

    11/15/2017 (Permalink)

    SERVPRO of Chesapeake South, 757-523-9700

    Scott Salemme, Regional CEO of the American Red Cross of the Greater Chesapeake Region said “Cooking is the number one cause of home fires, so we also have information cooks can follow to avoid a fire.”

    When we come together as family and as friends to prepare the Thanksgiving meal and share in the “how to” of family recipes, it is easy to get caught up in the festive moment and to forget the potential hazards.

    While cooking, remember to avoid wearing your robe, loose fitting clothing or dangling sleeves.  Never leave the stove unattended, even for bathroom breaks, just turn it off.  Here the American Red Cross suggests more cooking safety steps  

    At SERVPRO of Chesapeake South has been serving the community since 1967.  We are dedicated to helping customers when disaster strikes and helping to make it “Like it never even happened.”  We are ready 24/7, 365 at 757-523-9700,

    Massive Recall on Popular Fire Extinguisher

    11/6/2017 (Permalink)

    SERVPRO® of Chesapeake South, 757-523-9700.

    Will Your Fire Extinguisher Work?

    There was a massive recall  at the end of last year for a fire extinguisher that is reported to be in more than 40 million homes.  The extinguishers are being recalled because they may not function properly in emergency situations.

    The U.S. Consumer Product Safety Commission claims that the recall covers 134 Kidde push button and plastic-handle fire extinguishers made from 1973 through August 15 of this year.

    The extinguishers can become clogged and fail to spray when needed and the nozzle has come off with such force to pose an injury hazard that includes death.    Read more at Kidde Fire Extinguisher with Plastic Handle Recall

    SERVPRO® of Chesapeake South will take care of any size fire damage cleanup.  

    Have Questions about Fire, Smoke, or Soot Damage?
    Call Us Today – (757) 523-9700

    Thanksgiving Safety

    11/3/2017 (Permalink)

    SERVPRO® of Chesapeake South

    November is a time of the year that inspires family get togethers, like Thanksgiving.  As you begin the holiday season, and are busy whipping up delicious dishes, it’s also important to take time to remember safety.  Thanksgiving is the peak day for home cooking fires, followed by Christmas Day and Christmas Eve.

    Cooking fires are the leading cause of home fires and home-fire-related injuries in the U.S.  According to the NFPA (National Fire Protection Agency), cooking equipment and heating equipment are the leading causes of home fire deaths,  read more at Thanksgiving Safety  and watch the Danger of Turkey Fryers Video

    If you have a cooking fire, consider just getting out and when you leave close the door behind you to help contain the fire.  Then call 9-1-1 or the local emergency number after you leave.  Consider for an over fire, to turn off the heat and keep the door closed and to keep a lid nearby when cooking to smother small grease fires. 

    SERVPRO® of Chesapeake South want you, your family, and your property to stay safe.  If you do experience a fire or water damage during the holidays, or any time of the year, we can make it “Like it never even happened.”

    November is Military Family Month.  SERVPRO® of Chesapeake South would like to thank all service members and their families during Military Family Month and all year-round.

    Smoke Alarm Awareness

    10/12/2017 (Permalink)

    SERVPRO® of Chesapeake South, 757-523-9700

    The National Fire Protection Agency  reports that 3 out of 5 home fire deaths that occur, the homes had non-working smoke alarms.  Homes with no smoke alarms at all resulted in more than 1/3 of home fire deaths.  

    Fortunately, having a working smoke alarm cuts your risk of dying in a home fire by half.  Age matters so check the date on your smoke alarm.  Smoke alarms should be replaced every 10 years.  Every bedroom needs a working smoke alarm, outside each separate sleeping area, and on every level of the home including the basement.

    Test your alarms at least once a month by pushing the test button.  

    SERVPRO® of Chesapeake South is your 24-Hour Emergency Service to help restore your home and belongings that suffer from fire, smoke, and extensive water damage from firefighting efforts. 757-523-9700

    #AlwaysHereToHelp #FirePrevention

    Fire Extinguisher Awareness

    10/12/2017 (Permalink)

    SERVPRO® Chesapeake South, 757-523-9700

    A portable fire extinguisher can save lives and property by putting out a small fire or containing it until the fire department arrives; but they do have their limits.  Never underestimate a fire and how quickly it will grow and spread, make getting out safely your #1 priority.  

    A portable fire extinguisher should only be used when the fire is contained in a small area, such as a wastebasket, and is not growing; everyone has exited the building; the fire department has been called or is being called; and the room is not filled with smoke.

    To operate a fire extinguisher, remember the word PASS:

    • Pull the pin.  Hold the extinguisher with the nozzle pointing away from you, and  release the locking mechanism.
    • Aim low.  Point the extinguisher at the base of the fire.
    • Squeeze the lever slowly and evenly.
    • Sweep the nozzle from side-to-side.

    NFPA Fire extinguisher safety tips 

    SERVPRO® of Chesapeake South is your 24-Hour Emergency Service for Fire Repair and Restoration, #FirePrevention #AlwaysHereToHelp

    Fire Escape Planning

    10/12/2017 (Permalink)

    SERVPRO® of Chesapeake South, 757-523-9700

    Plan Ahead!  If a fire should break out in your home, you only have a few minutes to get out safely before the smoke alarm sounds.  

    Remember that items blocking doors and windows could keep you from escaping quickly and could mean the difference between life and death.

    A key to your fire escape plan and keeping your family safe is practicing a home fire escape plan at least twice a year.  You should identify two escape routes out of each room, if possible, and then make sure that each of those escape routes can be used safely by everyone.

    Remember to always choose the escape route that is the safest- the one with the least amount of smoke and heat.  Everyone in the family should practice getting low and going under the smoke to your designated exit.

    The NFPA has a Basic Fire Escape Plan with ways to put your plan to test and other hot topics.  

    SERVPRO® of Chesapeake South is your 24-hour emergency Fire Damage Repair & Restoration Company #FirePrevention #AlwaysHereToHelp, 757-523-9700.

    Pet Safety In An Emergency

    9/25/2017 (Permalink)

    SERVPRO® of Chesapeake, 757-523-9700

    Emergencies come in many forms:  fires, hurricanes, earthquakes, tornadoes, floods, and violent storms.  In the event of a natural disaster or extreme weather, would you know what to do to protect your pet, to keep them safe?

    The Center for Disease Control and Prevention suggests five (5) steps you can take to keep your pets safe during and after an emergency.

    1. Have a plan- what you would do if you aren't home or can't get to your pet when disaster strikes
    2. Make a kit- stock up on food and water, tap water could become contaminated
    3. In Case of Emergency- have information with you that will help find your pet in case they get lost or run away
    4. Make sure vaccinations are up to date- in case your pet needs to stay at a shelter
    5. Have a safe haven- Pets get nervous too, make sure you have their favorite toys, a leash, and a bed or cage

    The CDCP gives some Other things to think about and other resources with information to help keep your pets safe in an emergency.  Remember we are #AlwaysHereToHelp, #NatlPrep 

    Fall. . . A Time for New Beginnings

    9/22/2017 (Permalink)

    SERVPRO® of Chesapeake, 757-523-9700

    Fall. . . A Time for New Beginnings

    A time for new beginnings

    Fall is a beautiful time of the year.  While the leaves start to turn and the cool weather rolls in, it’s also a time for new beginnings and a fresh start.  Many of us are getting the kiddies ready for an exciting new school year.   For some, it’s about closing out the vacation season, finishing up with summer gardening, and the end of the lazy days of summer.

    Stay on schedule 

    During this change in season, it is so much fun to get excited about fresh, new possibilities.  Fall is a time to create new routines, nutritional goals, and organizational pursuits.  Oftentimes though, we can get so bogged down with the reality of a new school year and added responsibilities, we can forget all of the good intentions that we had in mind at the start of the season.

     Keep the routine flowing

    Here are a few suggestions that will help keep you focused and on track this Fall while getting the kids in a great back to school routine.

    • As we send our little ones back into the germ pool at school, it is important to help them fight those germs. Make a list of healthy, nutritional, family favs meals and snacks that you can fall back to during week nights.  This list will be your “go to” list instead of ordering a quick, unhealthy, more convenient option.
    • Pick a day on the weekend to cook in bulk so that you can have quick nutritional meals in a hurry at the end of your busy weekday.
    • Hang a family activity calendar where everyone can see and know where they should be at a moments notice.

    Commit to routines and create visible daily checklists that work for your family and help to make the day run smoothly.

    • Morning routine checklist- teeth, breakfast, homework packed, papers signed, after school plans are discussed and grab lunch.
    • After school checklist- backpacks in designated space, snack, chores, and homework completed at specified daily time and place.
    • Bedtime routine- Homework and papers are packed, teeth brushed, layout clothes for the following day, and to bed on time.

    Consistency is key and routines can be helpful while transitioning into the new school year and the new season.

    Happy Fall Y'all!

    Air Ducts Cleaning in Chesapeake

    9/22/2017 (Permalink)

    SERVPRO® of Chesapeake, (757) 523-9700.

    Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.

    If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

    • Dust
    • Pollen
    • Odors
    • Dirt and debris
    • Other contaminants

    SERVPRO of Chesapeake South Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

     However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

    The benefits of servicing your HVAC unit include:

    • Helps to restore peak energy efficiency.
    • May help to eliminate offensive odors.
    • Helps reduce the potential for mold growth.

    For more information on HVAC and air duct cleaning, call us today, #AirDuctCleaners #AlwaysHereToHelp

    International Day of Peace

    9/21/2017 (Permalink)


    September 21 is International Day of Peace where so many around the world take part to observe and to share the message.

    The International Day of Peace ("Peace Day") is observed around the world each year on 21 September.   The day was established in 1981 by the United Nations.   Peace Day provides a globally shared date for all humanity to commit to Peace above all differences and to contribute to building a Culture of Peace. This 2018 year's #peacedaycelebrates the 70th anniversary of the Universal Declaration of Human Rights: "The Right to Peace- The Universal Declaration of Human Rights at 70." #standup4humanrights “Peace is a daily, a weekly, a monthly process, gradually changing opinions, slowly eroding old barriers, quietly building new structures.” John F. Kennedy

    #DayofPeace #BeTheChange

    Build this Kit. . . Be Informed. . .Get the Alerts

    9/20/2017 (Permalink)

    SERVPRO® of Chesapeake 757-523-9700

    Build the Kit. . . Be informed. . . Get the Alerts.

    Being prepared for an emergency means being equipped with the proper supplies.  Your kit supplies should be easy to carry and quick to grab.

    September is #NationalPreparednessMonth and it is the right time to prepare.  @AmericanRed Cross suggests, at the very least,  to have the basic supplies listed below:

    • Water: one gallon per person, per day (3-day supply for evacuation, 2 week supply for home)
    • Food; non-perishable, easy-to-prepare items(3-day supply for evacuation, 2-week supply for home).
    • Flashlight
    • Battery-powered or hand-crank radio 
    • Extra batteries
    • First aid kit
    • Medications (7-day supply) and medical items
    • Multi-purpose tool
    • Sanitation and personal hygiene items
    • Copies of personal documents (medication list and pertinent medial information, proof of address, deed/lease to home, passports, birth certificates, insurance policies)
    • Cell phone with chargers
    • Family and emergency contact information
    • Extra cash
    • Emergency blanket
    • Map(s) of the area

    Anatomy of a first aid kit, a handy thing to have.

    Sign Up for Public Safety Alerts

    Should a disaster like water damage from a pipe break in your home or from a leaky toilet affect you, call SERVPRO® of Chesapeake, serving this area over 20 years and is here to help you 24/7, 365 days make it "Like it never even happened." at 757-523-9700

    #NatlPrep #LikeItNeverEvenHappened #HereToHelp

    How to Prepare. . . Create Your Emergency Plan

    9/14/2017 (Permalink)

    SERVPRO of Chesapeake, 757-523-9700

    September is National Preparedness Month and all of us at SERVPRO of Chesapeake want to help make sure that you are prepared in case of a natural or human caused disaster.

    The American Red Cross says that close to 60% of Americans are wholly unprepared for a disaster of any kind and that only 1 in 10 American households has taken the appropriate preparedness steps:  a family emergency plan, an emergency supply kit and training in First Aid and CPR/AED.

    Your emergency plan takes only 3 steps:

    1. Discuss how to prepare and respond to the types of emergencies, like fire, flood, hurricane, winter storm, tornado, that are most likely to happen where you live, learn, work and play.
    2. Identify responsibilities for each member of your household and how you will work together as a team.
    3. Practice as many elements of your plan as possible. . . role play.

    #HereToHelp  #NatPrep #NationalPreparednessMonth

    Family Disaster Plan Template-English

    Family Disaster Plan Template-Spanish

    Power Outage Gadget Picks in Chesapeake

    9/13/2017 (Permalink)

    Power lines taken out by a tree

    More than 60% of power outages are a result of stormy weather and your best defense against the dark is to have on hand power outage gadgets at home or the office.

    Our friends and experts #ThisOldHouse have compiled a list of handy power outage essentials that will help you and your family or employees get through the night without leaving you feeling so . . . powerless.  

    Essentials such as an All-Weather Radio that bests your smartphone using three different power sources, a Cell Phone Charger that juices up with a manual crank or hold a charge for a full year, a Waterproof lantern made to brave the worst of camping conditions,  a tripod flashlight with gripping legs and magnetic feet. and last but not least, a plug-in lamp that turns on automatically when the power goes out, so you can see where you are walking.  

    Emergency Preparedness from SERVPRO® of Chesapeake

    9/13/2017 (Permalink)

    SERVPRO of Chesapeake, 757=523-9700

    SERVPRO® of Chesapeake is a 24/7 Emergency Service provider no matter the time or the day, we will respond when disaster strikes.  

    We want to help you make a quick recovery which is made possible with a quick response after disaster strikes.  SERVPRO® of Chesapeake has prepared an Emergency Ready Profile sample for you to view and to consider implementing in your own business. 

    Did you know that we will come to you and help you get your business profile set up so that when disaster does strike, the information in your Chesapeake Emergency Ready Profile will help to get your business up and running.   Use the Email address SPChesapeake.com, and use Password Ready.

    At SERVPRO® of Chesapeake, We are Here To Help® get your business doors open again and minimize your loss of revenue caused by the loss of operations.  Call us at 757-465-9700 to schedule your complimentary profile. #NatPrep #LikeItNeverEvenHappened #HereToHelp #NationalPreparednessMonth

    September is National Preparedness Month in Chesapeake

    9/1/2017 (Permalink)

    National Preparedness Month in Chesapeake

    As a member of the National Preparedness Month Coalition to helping the U.S. Department of Homeland Security in their efforts to promote the importance of preparedness planning, SERVPRO of Chesapeake will share with you throughout this month,  emergency preparedness information.

    The recent natural disaster tragedy in Texas makes us realize just how vulnerable we all are at any time, any place to mother nature.

    At SERVPRO of Chesapeake, we believe that information is power, and helping to provide you with as much as possible, will help to keep you and your family safe when disaster strikes.

    September is national preparedness month and we will share with you topics such as on how to make a plan for yourself, your family and friends, a plan to help your neighbor and community, how to practice and build out your plans, and how to get involved, to be part of something larger, ready business, ready campus, and faith based preparedness.

    Thoughts and Prayers for Hurricane Harvey Victims

    8/29/2017 (Permalink)

    Helping those that can't help themselves

    Our thoughts and prayers for hurricane Harvey victims were heart felt at SERVPRO  Chesapeake South.

    To see the abundance of "call to arms" service from strangers,emergency services, neighbors and even those also in harms way strengthens one's faith.

    We at SERVPRO Chesapeake South understands this service attitude and work hard to help change lives during a disaster.

    Major storms and flooding events can overwhelm many restoration companies. On the other hand, SERVPRO Chesapeake South can access resources from 1,700 Franchises across the state and country and even utilize Disaster Recovery Teams for major storms and disasters.

    Thank you to all of those who have and will continue to help those in need.

    Should a storm or major event strike, call (757) 523-9700

    Watch live the solar eclipse with NASA

    8/21/2017 (Permalink)

    Solar eclipse in Chesapeake!

    "You'll go blind!"  No, it's not Ralphie's mother saying so, but the experts.

    On August 21, 2017, all of North America will be treated to an eclipse of the sun. Viewers around the world will be provided a wealth of images captured before, during, and after the eclipse by 11 spacecraft, at least three NASA aircraft, more than 50 high-altitude balloons, and the astronauts aboard the International Space Station – each offering a unique vantage point for the celestial event.  Watch the solar eclipse live at Solar Eclipse 2017_NASA

    Water Damaged Contents in Chesapeake

    8/15/2017 (Permalink)

    Ceiling leak caused contents water damage in Chesapeake.

    Water Damages your stuff too.  At SERVPRO of Chesapeake South, we have seen our share of damage from a leaking pipe between the wall,  a leaking upstairs toilet, a relief valve in the dishwasher that failed in the middle of the night, and of course damage from mother nature.

    Most often our first thought is about the floors or the ceiling, or the walls that are going to be ruined and your contents, your treasures, your projects, your books can be overlooked.  

    We are your Emergency call to action experts when disaster strikes your home or business 24/7.  

    For over 20 years, SERVPRO of Chesapeake South helps to make it #LikeItNeverEvenHappened #HeretoHelp 

    Get Your Hurricane Preparedness Kits Ready

    8/11/2017 (Permalink)

    Be Hurricane Ready in Chesapeake

    Get your hurricane preparedness kits ready Chesapeake.  According to the National Oceanic and Atmospheric Administration, our region could see more than 20 tropical storms and hurricanes this season.

    Gerry Bell, Ph.D., lead seasonal hurricane forecaster at NOAA's Climate Prediction Center, says that "We're now entering the peak of the season when the bulk of the storms usually form."  Typically, our Atlantic hurricane season runs from June 1-November 30.

    According to the release, there is a 60% chance that we will see an above-normal season with 14 to 19 tropical storms and five to nine hurricanes. Between two and five of those hurricanes are predicted to be major.

    SERVPRO of Chesapeake wants to help prepare you with our Emergency Ready Plan  that will put your information and contacts at your fingertips, your phone.  Get started by UserName is ERP@SPChesapeake.com, Password is Ready to view a sample Emergency profile.

    Disaster Plan Checklist

    Rodent Infestation Cleanup

    7/24/2017 (Permalink)

    SERVPRO® of Chesapeake South 757-523-9700

    In most cases, you may never see a mouse or a rat, unless your infestation is severe.  Such is the case for a local business with rats living above the ceiling and in the walls .  Ceiling tiles had to be removed and replaced, the carpets had to be cleaned and treated to safely remove urine and feces.  

    Evidence that you may have a problem is the obvious droppings around drawers, cabinets, or under the sink.  Nesting will produce piles of shredded material, so look for signs of chewing on walls, floors, or food packages.

    If you see any of these infestation signs, please take action and precaution.  First,  you need to have the rodents trapped and removed and seal up all point of entry, holes.   This article offers advise on How to get rid of mice.   Once this has been successfully done, then the cleanup process can begin.

    SERVPRO® of Chesapeake technicians are trained and qualified to safely clean and disinfect your home or office to help make it "Like it never even happened."

    Your Chesapeake home is your largest investment, what happens when disaster hits?

    7/20/2017 (Permalink)

    SERVPRO® of Chesapeake 757-523-9700

    Your home is more than likely the biggest investment that you will ever make and one that holds a lifetime of memories.

    What happens if you wake up to see 2 inches of water in your kitchen?  What would you do?  Do you know who you would call?

    We are SERVPRO® of Chesapeake South and we have been serving homeowners and businesses like you since 1967.  

    As a leader in the field of water damage repair and restoration, our crews are trained to help you when disaster strikes, to help walk you through the drying process and help to make it #LikeItNeverEvenHappened.

    If disaster strikes your home, be sure to remember to call SERVPRO® of Chesapeake South at 757-523-9700

    #SERVPRO8233 #NoWorries #SERVPRO

    Chesapeake South Residents: Follow These Mold Safety Tips If You Suspect Mold

    6/27/2017 (Permalink)

    Be careful! Without proper training, you could be spreading mold throughout your home.


    It is very important to follow our safety tips if you suspect mold to be in your home or business.

    If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home or office.

    When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home or office.

    What to Do:

    • Stay out of affected areas.
    • Turn off the HVAC system and fans.
    • Contact SERVPRO of Chesapeake South for mold remediation services.

    What Not to Do:

    • Don’t touch or disturb the mold.
    • Don’t blow air across any surfaces with visible or suspected mold growth.
    • Don’t attempt to dry the area yourself.
    • Don’t spray bleach or other disinfectants on the mold.

    About Our Mold Remediation Services

    SERVPRO of Chesapeake South specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.

    Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

    If You See Signs of Mold, Call Us Today – [757-523-9700]

    When Storms or Floods Hit Chesapeake, SERVPRO is ready!

    6/27/2017 (Permalink)

    Our highly trained crews are ready to respond 24/7 to storm or flood damage in Chesapeake South.

    SERVPRO of Chesapeake South specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

    Faster Response

    Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

    Resources to Handle Floods and Storms

    When storms hit Chesapeake South, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams Disaster Recovery Teams that are strategically located throughout the United States.

    Have Storm or Flood Damage? Call Us Today [757-523-9700]

    Thunderstorm Safety in Chesapeake, VA

    6/19/2017 (Permalink)

    Are you ready Chesapeake, VA?

    It is important to be prepared for thunderstorms and severe weather. 

    A thunderstorm is considered severe if it has wind gusts of at least 58 miles per hour or produces hail at least 1" in diameter.

    Do you know the difference between a Thunderstorm watch and a warning?  WATCH out, severe thunderstorms are possible in and near the watch Chesapeake area.  Be WARNED, severe weather has been reported by spotters or indicated by radar.  The American Red Cross tells us how to prepare for thunderstorms and suggests getting trained in first aid and to put together an emergency preparedness kit.

    When damage strikes, you can be ruined or You Can Be Ready. Visit Emergency Ready Plan, Username: ERP@SPChesapeake.com  Password:Ready.  

    At SERVPRO® of Chesapeake South, we are "Always Ready to Help".

    Faster to your Chesapeake South Water Damage Emergency

    6/14/2017 (Permalink)

    SERVPRO® of Chesapeake South provides 24 hour fire and water damage restoration services in the Chesapeake area.

    Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO® of Chesapeake South provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

    Faster To Any Size Disaster

    Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO® of Chesapeake South arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

    Need Emergency Service? Call Us 24/7 – 757-523-9700

    Water Damage Timeline

    Within Minutes

    • Water quickly spreads throughout your property, saturating everything in its path.
    • Water is absorbed into walls, floors, upholstery, and belongings.
    • Furniture finishes may bleed, causing permanent staining on carpets.
    • Photographs, books, and other paper goods start to swell and warp.

    Hours 1 - 24:

    • Drywall begins to swell and break down.
    • Metal surfaces begin to tarnish.
    • Furniture begins to swell and crack.
    • Dyes and inks from cloth and paper goods spread and stain.
    • A musty odor appears.

    48 Hours to 1 Week:

    • Mold and mildew may grow and spread.
    • Doors, windows, and studs swell and warp.
    • Metal begins to rust and corrode.
    • Furniture warps and shows signs of mold.
    • Paint begins to blister.
    • Wood flooring swells and warps.
    • Serious biohazard contamination is possible.

    More Than 1 Week:

    • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
    • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

    About SERVPRO of Chesapeake South

    SERVPRO® of Chesapeake South specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    Meet Our Crew


    • CMR - Council-certified Microbial Remediator
    • OSHA - 10-hour General and/or Construction Industry Training Program
    • ASD - Applied Structural Drying Technician
    • LCT - Leather Cleaning Technician
    • RRRP - Lead-Based Paint Activities and Renovation
    • VSMR - Ventilation System Mold Remediators
    • IICRC Certified Firm
    • OCT - Odor Control Technician
    • WRT - Water Damage Restoration Technician
    • AMRT - Applied Microbial Remediation Technician
    • ECTP - Employee Certification Training Program
    • UFT - Upholstery & Fabric Cleaning Technician
    • OSHA - 30-hour General and/or Construction Industry Training Program
    • CCT - Carpet Cleaning Technician
    • RRT - Carpet Repair & Reinstallation Technician
    • ASCS - Air Systems Cleaning Specialist
    • OSHA - Other Training
    • SRT - Fire & Smoke Damage Restoration Technician

    Dryer Vent Safety Facts

    5/22/2017 (Permalink)

    SERVPRO® Chesapeake will clean your dryer vent system

    Dryer Vent Safety Facts

    The U.S. Consumer Product Safety commission (CPSC) estimates that 15,500 fires associated with clothes dryers occur annually.  These fires account for an average of 10 deaths, 310 injuries, & more than $84 million in property damage annually.

    • Mold Risk

    A full load of wet clothes placed in a dryer contains about one-half gallon water

    • Safety First

    If your clothes dryer takes longer than one cycle to dry clothing, you may have a fire hazard in your dryer that requires a cleaning. 

    • Higher Energy Costs

    The clothes dryer is one of the most expensive appliances to operate.  A dirty vent line can drastically increase the dryer run-time, resulting in higher energy costs.

    • Clean the Vents

    By cleaning the vent, you reduce the risk of mold and fire hazard.   


    Clogged Dryer Vent Sparks Fire that Displaced 9 People

    Fact or Fiction-Common Causes of House Fires

    5/10/2017 (Permalink)

    Fact or Fiction- Common Causes of House Fires

    In an episode of SaveOnEnergy.com's Fact or Fiction,  they explore common causes of house fires in the United States. 

    SaveOnEnergy.com took a  poll that reveals most people believe the primary reason for house fires begins with cooking mishaps.

    Several of their respondents chose electrical failures or candles as primary reasons for house fires.

    What do you think comes in first place? Visit Fact or Fiction-Common Causes of House Fires

    How Can SERVPRO Restore Soft Contents?

    4/14/2017 (Permalink)

    Technology to help restore your treasures and valuables

    We recently took on a new department, and it is TEXTILE CLEANING & RESTORATION.

    What does this mean for you? No more subcontracting out textiles, we are now your one stop shop! We are now the home to the Esporta Wash System.  We provide full service Textile Cleaning & Restoration.

    Esporta’s proprietary technology is the most effective washing system available today. Types of damages we can restore are contaminated water & sewage, heavy smoke & soot, mold, and bio waste contaminated goods. We restore what used to be considered “non restorable.” With the Esporta System we can restore, leather goods of all kinds, household items of all kinds, sports equipment, and specialty items like pillows, stuffed animals, purses, shoes and so much more. To give you an idea of just how amazing this system is, laboratory testing has verified that the Esporta Wash System can restore to Food Grade Clean by removing 99% of contaminants. By utilizing the Esporta Wash System we provide you with a simpler and faster claim settlement process in addition to restoring soft goods. Our cleaning technicians are Esporta trained and certified.






    Textile Cleaning & Restoration. . . See How We Do It


    What Should Be Cleaned & Restored vs. Replaced

    4/7/2017 (Permalink)

    Clean and restore vs. Replace (Photo: Shutterstock)

    Our friendly insurance adjusters at National Underwriter Property & Casualty say when determining whether soft-surface-content items such as fabrics and carpets should be remediated or discarded,  it can be difficult to determine.

    SERVPRO Chesapeake South works directly with your insurance adjuster,  as the restoration contractor.  We are able to classify the indoor space that has been affected by a water loss into zones based on the amount of water damage.  These zones are determined based for example areas of the structure that were not affected by the water loss or those directly affected by the water loss.  

    After the classification, cost effective remediation methods are tailored to the expected condition of the items in each conditional area.

    This process helps to determine the amount of aggressive cleaning needed, thus helping to keep the costs at a minimum.  Read More: Determining the fate of soft-surface items

    SERVPRO of Chesapeake South offers Lunch & Learns to Insurance Adjusters to show them how we are able to restore soft content items (Textile Restoration) with our Esporta® Wash System.  This technology not only saves the insurance company money, but it also helps to prevent filling up landfills with chemicals & man-made fibers.  How it's Done




    Soft Contents Restored

    3/15/2017 (Permalink)

    Results due in part to a smart adjuster

    In Florida, a hurricane wreaks water damage havoc to America's first wax museum and it's fragile fabrics, embroidered costumes, suits and dresses.  To throw away such valuable content would be a tragedy. 

    A 225,000 sq.ft. sporting goods store has a small display fire where smoke and ash have left a fine coating all over the entire store. The sporting goods store receives over 1 million visitors a year could not afford to be shut down for 3-4 months.

    Content restoration professionals are capable of restoring to preloss conditions and help to provide a simpler and faster claim settlement process.  

    Insurance agents and adjusters consider the textile contents pros among their most valued assets. Adjusters would much rather improve the bottom line for their company by restoring not replacing.  

    The contents pros don't cost-they save. . . $40 million for insurance companies.

    Soft Contents Restored

    Tips To Prevent Water Damage

    3/7/2017 (Permalink)

    Avoid Future Costly Repairs

    Your peace of mind and your being prepared when the next heavy storm hits your area is very important to us here at SERVPRO® of Chesapeake South. 

    Water damage the #1 villain weakens your home's foundation. Wet wood can invite termites, carpenter ants, not to mention toxic mold and mildew.

    Our friends at Houselogic.com have three easy strategies to help prepare you and your family from a water damage disaster.  They provide prevention tips, and answer the question why it matters and how to do it. Maintenance costs have also been factored in to the prevention tip.

    Tips. . . Cheaper Than Paying For Repairs


    3/1/2017 (Permalink)

    And It Says Tornado Warning!

    The Virginia Department of Emergency Management claims that “Nationally, the U.S. averages more than 800 tornadoes per year. Tornadoes can strike anywhere in the U.S., during any month and any time of day. Virginia has seen as few as one tornado in a year (1982) to as many as 84 tornadoes (2004), Virginia Tornado History   It can happen here. It could happen to you. Be prepared by knowing what to do when a tornado threatens”.


    • Know the lingo, the terms:
    • Tornado Watch: A tornado is possible in your area.  You should monitor weather-alert apps on your mobile devices, radios, local radio, and TV stations for information.
    • Tornado Warning: A tornado has been sighted in the area or has been indicated by National Weather Service Doppler radar.  When a warning is issued, take cover immediately.
    • You need to have a plan now of where you will go when that tornado warning is issued. This place should be kept uncluttered.
    • Storm cellars, basements offer the best protection.
    • Go to a windowless interior room, closet or hallway on the lowest floor possible.
    • If in a high rise building, you should pick a place in a hallway in the center of the building.
    • A trailer, mobile home, or vehicle does not provide good protection. Go to a sturdy building, or lie down in a ditch away from your home, and cover your head with your hands.  Mobile homes are extremely unsafe and vulnerable during tornadoes.
    • Keep an emergency supply kit in your safe location.
    • Practice a tornado drill at least once a year.


    • Go to a shopping mall, a gym or a civic center. Try to get into a restroom or an interior hallway.  If there is no time, get up against something that will deflect falling debris.  Protect your head by covering it with your arms.
    • Get out of your car or truck and try to find shelter inside a sturdy building. A ditch or culvert can provide shelter when there is no building nearby.  Lie down flat and cover your head with your hands.  You are safer in a low, flat location.  Bridges or overpasses are a no no.

    The National Weather Service says that “there is no such thing as guaranteed safety inside a tornado.  Freak accidents happen; and the most violent tornadoes can level and blow away almost any house and its occupants.  Extremely violent EF5 tornadoes are very rare.  Most tornadoes are actually much weaker and can be survived.  See more Tornado Safety ideas from the NOAA.

    Weather Alert Terminology

    2/22/2017 (Permalink)

    SERVPRO® Ready App. . . Download Yours Today

    Do you know the difference between a storm warning, a storm watch, and a storm advisory?  Do you know the difference between a tropical depression and a tropical storm?   No worries because it can all be so confusing however, your SERVPRO® of Chesapeake South wants you to be READY.  Learn more about weather teminology and our ERP (Emergency Ready Plan) Free Mobile App, not only will you know how to prepare,  you will have relief, contact numbers and names at your fingertips should a disaster occur.  Go to your APP store on your phone and search for SERVPRO® Ready Plan to download your free app today.

    Your local SERVPRO® of Chesapeake South representative is ready to assist you with getting you set up with your mobile app, just give us a call.

    Weather Alert Terminology



    The Go-To Guide For Personal Property Restoration

    2/7/2017 (Permalink)

    The Hidden Costs of Kitchen Fires

    An Insurance Adjusters Go-To Guide

    In this volume of our Contents Solutions, The Go-To Guide for Personal Property Restoration, we will uncover the Hidden Costs of "Kitchen Fires", "The Remote Adjuster's New Friend", "Alternatives for Melting Ice", and a Tip on how to get a close-up shot of a shiny object without getting the reflection too.

    Our Contents Solutions edition will provide you with more Insider Secrets from the contents pros.

    The Go-To Guide

    Smart Apps For Efficiency In Your Home

    1/16/2017 (Permalink)

    It's Easier to Be Green with Smart Apps

    Let's face it, our phones, tablets, computers and even our TV's have become our assistants, aka APPS.

    There’s a slew of cool applications that can help track and manage home energy use, and even connect to a smart thermostat, so you can start conserving energy right away!

    Need more ways to save Energy?

    Looking for other ways to avoid a large energy bill this summer?

    Check out a guide to reducing summer electric bills and read more at. . . The 7 Best Energy Efficiency Apps for Your Smartphone and a Greener Lifestyle


    "How to" Tips For Winterizing Your Home

    1/16/2017 (Permalink)

    No Worries Old Man Winter

    Winter is here with a bang!

    Here are a few tips tips for preparing you and your insured's home for winter weather. 
    1.  Keep cabinet doors open during cold spells, this  allows warm air to circulate around pipes
    2.  Keep a slow trickle of water flowing through faucets  especially if the pipes for faucets run  through unheated or uninsulated areas of your home
    3.  Consider shutting off outdoor faucets. Shut these  valves off and then open faucets so that they can  drain
    4.  Ensure gutters are clean & secure from leaves and  debris. This can cause damming, effecting gutters  which could lead to roof problems & water damage
    5.  Proper maintenance of your furnace can help reduce  the risk of puff-backs (a puff-back is a messy furnace  malfunction that occurs when an oil burner backfires  sending soot  throughout your home )
    Good luck to everyone & be careful if you have to travel.

    Our Holiday 2016 Mannequin Challenge

    1/12/2017 (Permalink)

    Santa (Jeff Caudill) and Missy Burns

    It's hard to believe that we are on the cusp of 2017 and preparing to leave 2016 behind.

    Our SERVPRO® work family has been in the holiday spirit mode for the past couple of weeks.  While it is still work as usual, annually we like to bring our crew, managers, marketers, and office staff together to enjoy a warm, comforting breakfast every Christmas.

    Last week, our Christmas breakfast thanks to Missy Burns, our Marketing Manager, included a few special guests.

    SERVPRO® Elves that helped to prepare for those guests were (Josh Alewine), electronics restoration,  Donna Hamilton, Production Manager, Meg Vidal, Crew and and Santa's helper,  Kim Calantropo, yours truly. The big guy, and good sport, being Santa Claus, Jeff Caudil, new to our marketing team.  

    Our SERVPRO® family even participated in a Mannequin Challenge. SERVPRO® of Chesapeake South Mannequin Challenge #Mannequinchallenge #SERVPRO8233

    Thank you all for a great 2016 and here's to a healthy, safe and prosperous 2017!

    Ladder Safety Tips

    10/31/2016 (Permalink)

    Every year, according to one estimate, some 164,000 people land in the ER because they scrambled up a ladder without heeding the accident-avoidance rules. Keep yourself safe with these ladder safety tips.

    Avoid the shakes.
    Station your ladder on dry, level ground. If you are working at the roofline, extend it several feet above the point of contact. Secure the locks.

    Angle carefully.
    Measure one fourth of the ladder’s length. That’s how far the ladder’s base should be from the wall.

    Wear good shoes.
    They should have nonslip soles that are fairly rigid.

    Stop short.
    No matter how tempting, don’t step on the top three rungs.

    Don’t overreach.
    Keep your hips centered between the side rails. Leaning sideways is very dangerous.

    Fix Up Your Firebox

    10/24/2016 (Permalink)

    Unsightly cracked and crumbling mortar inside a fireplace can be fixed in minutes with a few simple tools.

    The mortar in most brick joints consists of sand, lime, and Portland cement. But in a fireplace, that mix just crumbles away when subjected to roaring wood fires. For this application, masons rely on a refractory mortar made of magnesium silicate, which can withstand beat up to 2,000 degrees F. Yet even refractory mortar can fail as the brickwork expands and contracts with repeated fires. Fortunately, fixing those damaged joints is a snap, thanks to high-temp fireplace mortars packaged in caulk tubes.

    Tools Needed:

    • Nitrile gloves
    • 5-gallon bucket
    • Sponge with abrasive pad
    • Grout-removal tool with triangular carbide blade
    • Stiff-bristle brush
    • Wet/dry vac
    • Nylon-bristle brush
    • Refractory mortar
    • Caulk gun
    • Tuck-point trowel


    1. Wash the brick: Put on nitrile gloves, then thoroughly scrub soot off the sides of the firebox with an abrasive pad on a wet sponge. Soot dissolves fairly easily when wet. The washing also dampens the brick and mortar, a necessary step before repointing.
    2. Dig out the loose mortar: Using a grout-removal tool fitted with a triangular carbide blade, scrape out cracked, loose, and crumbling mortar. Stop when the sides of the blade touch the edges of the brick. The blade’s triangular shape prevents it from going too deep (more than half the width of the joint). Clean the joints with a narrow, stiff-bristle brush and sweep up the mortar crumbs with a wet/dry vac.
    3. Wet the joints: Go over all the scraped joints with a nylon paintbrush, dipping repeatedly into a bucket of clean water. Refractory mortar bonds best to a damp surface, and the brush bristles ensure that all of the old brick and mortar are moistened.
    4. Caulk the joints: After slipping a tube of refractory mortar into a caulk gun, drag the tube’s nozzle over all the scraped mortar joints, leaving behind a fat bead of caulk. Make sure to fill any gaps between the hearth and the firebox floor.
    5. Pack the mortar: Use a 3/8-inch-wide tuck-pointing trowel to smooth and press the soft mortar firmly into each of the joints, then scrape off the excess with the trowel’s edge. In corners, use a gloved finger to pack and smooth.
    6. Wipe away the residue: Multiple swipes with a damp sponge with remove most of the mortar residue. Wipe the brick again in 24 hours, after the remaining residue dries to a haze. This mortar’s heat-resistant qualities kick in when it reaches 500 degrees. Either a heat gun or a small, brief fire will serve the purpose.

    Keeping your firebox in tip-top shape is just one step in keeping your fireplace in good working order, and preventing home fires.

    October is Cyber Security Awareness Month

    10/19/2016 (Permalink)

    Cyber Security Awareness Month takes place each October and focuses on ensuring that every American has the resources needed to stay safer and more secure online. It was created as a collaborative effort between government and industry reaching consumers, businesses, corporations, educational institutions and young people throughout the nation. This year marks the 13th anniversary of National Cyber Security Awareness Month.

    This year's topics on the StaySafeOnline.org website for National Cyber Security Awareness Month vary from week to week and will include:

    Week 1: Oct. 3-7
    STOP. THINK. CONNECT.: The Basic Steps to Online Safety and Security

    Week 2: Oct. 10-14
    From the Break Room to the Boardroom: Creating a Culture of Cybersecurity in the Workplace

    Week 3: Oct. 17-21
    Recognizing and Combating Cybercrime

    Week 4: Oct. 24-28
    Our Continuously Connected Lives: What’s Your “Apptitude”?

    Week 5: Oct. 31
    Building Resilience in Critical Systems

    There are several informative web sites where you can learn more about cyber security, the risks associated with connecting and preventative measures to take to make on-line activities safer at work and at home.

    Visit These to Learn More:

    • StaySafeOnline.org
    • Department of Homeland Security
    • National Initiative For Cybersecurity Careers and Studies


    Help Keep Your Gutters Clean in Chesapeake

    10/5/2016 (Permalink)

    Keep your gutters clean and safe yourself time.

    Take action to keep downspouts running freely before those shade trees start shedding in earnest. One of these guards won’t totally free you of ladder duty, but it could buy you time between checkups.

    Mesh-screen Caps

    How They Work: A vinyl, plastic, or metal grid sits atop the gutter, letting water in while keeping leaves out.
    Your Job: Brushing aside any accumulated debris from time to time to prevent runoff from cascading over the face of the gutter.
    The Cost: Seamless, pro-installed systems start near $5 per linear foot, while snap-on DIY options, which are more visible, start at about 33 cents per foot.

    Foam Inserts

    How They Work: A porous foam that fits half-round or K-style gutters blocks leaves while letting water through. These DIY guards often come in 4-foot sections that are easily trimmed to turn corners or fit around hangers. Because they nest inside the gutter, they’re hidden from view.
    Your Job: Regular debris removal.
    The Cost: From $1.75 to $3.50 per linear foot.

    Surface-Tension Hoods

    How They Work: As with mesh, a hood sits on top; water follows its rounded edge and flows into the gutter, though heavy rains can overwhelm it. Some hoods have clips that make it easy to remove them to check gutters.
    Your Job: Occasional clearing of small debris.
    The Cost: From $15 per linear foot when a pro installs them, and from $2.50 it it’s DIY.

    *From This Old House

    The Nose Knows

    9/26/2016 (Permalink)

    Here’s an interesting story of a contents manager who was faced with an interesting challenge!

    There had been a chimney fire. The homeowner climbed up on his roof and extinguished the blaze by spraying a fire extinguisher down the chimney from above. It worked, but there was a large amount of smoke. When the homeowner opened his front door to go back in, the resulting draft sucked the smoke and soot back down the chimney and through the house.

    The smoke billowed through a trophy room of mounted animal heads, coating everything in its path and saturating various items with strong smoke odors. The moose, elk, and deer trophies were fragile, so the contents manager decided not to use soot sponges as it may remove the hair from the taxidermy. Instead she used strong HEPA-filtered vacuums and a mild cleaning solution for the eyes and antlers.

    In the kitchen, soot sponges were used first to determine whether there were smoke particles on the inside of the cabinets (if a sponge is passed gently over a smoke-laden cabinet or counter, it will come back with black smears or dark lines). Discovering no soot or ash on the surface of the cabinets nor on the inside, she opted not to clean out the insides of the cabinets and shelves, then went back for a final check of everything else.

    What is the final check? The same one the homeowner would eventually use – the sniff test! The contents professional came within an inch of the taxidermy and sniffed along the fur- no smoke odor could be detected. The nose knows!

    The manager mentioned that had there been any smoke or soot in the cupboards, she would have thrown out all the opened boxes of food and even those sealed boxes with thin cardboard containers or even thinner plastic bags where there would be too much risk of contamination. Of course nothing is discarded without talking things over with the owner and getting a “disposal authorization” form signed.

    That is how we here at SERVPRO of Chesapeake perform: easy, simple, and well thought out.

    DIY Spray Paint Tips

    9/19/2016 (Permalink)

    Do you have DIY projects planned for when the weather is cooler? Here are some helpful tips for any of your spray painting projects:

    Set Up a Workspace- For larger pieces, build a stage to keep the piece at a working height. Think sawhorses; for small items, a lazy susan will do.

    Watch the Weather- Make sure the outside temperature is above 40 degrees. When it is colder than that, the pressure in the paint can drops.  Also, do not try to paint when it’s about to rain.

    Pay Attention to Prep- Spray paint’s glossy finish highlights imperfections, so before painting, sand, clean, rinse, and dry the surface thoroughly. For vibrant light colors, like yellow, use a spray-on primer.

    Go Slow- Spray in long, even passes, and overlap your last pass for good coverage. To avoid drips, instead of pointing the nozzle at the surface, position it about 8 inches away and sweep it across. Spray the entire object, let it dry, and apply a complete second coat. Don’t do one half, then the other half later, as this will result in an uneven look.

    Look for more helpful DIY tips from SERVPRO of Chesapeake on social media!

    It Doesn’t Cost a Lot to Be Prepared in Chesapeake

    9/7/2016 (Permalink)

    It is no secret that many families and individuals are looking to cut back on spending. But with the frequency of disasters, both natural and man-made, can you afford not to be prepared? Preparedness doesn’t have to cost an arm and a leg. September is National Preparedness Month, and we are asking you to help your family and friends prepare for whatever may come. Here are a few tips* on how you can protect those that matter to you without spending a fortune.

    • Make a Plan. Work with your family and neighbors to make an emergency plan for the types of disasters that affect your area. Make sure everyone in your family understands where to go and what to do in case of an emergency. You can download Family Emergency Plan templates at www.ready.gov/make-a-plan.
    • Update Contact Information. Having accurate records for family, friends and neighbors will help you stay in contact and possibly help those in need. Make sure updated contact information is posted in visible places throughout your house and workplace.
    • Check Your Policy. Review your insurance policy annually and make any necessary changes – renters, too! When a disaster strikes, you want to know that your coverage will get you back on your feet.
    • Make a Ready List. You may not need all of the items in ready-made preparedness kits. Choose the essentials that fit your needs and budget. Don’t forget to keep supplies at work and in your car. Sample Ready Lists can be found at www.ready.gov/document/familysupply-list.
    • Plan Your Purchases. You can save money by thinking ahead. Don’t buy preparedness items just before a storm when they’re expensive and supplies will be in high demand. Buy items at the end of the season when you can get good deals.
    • Shop Sales. Shop at sales and used goods stores. Buy preparedness items throughout the year, instead of all at once, and you won’t notice the cost as much.
    • Make Sure it Keeps. Store water in safe containers. You don’t need to buy expensive bottled water, just make sure your water containers are disinfected and airtight.
    • Request a Gift. We all get things we don’t need. Suggest preparedness supplies as gifts from your friends and family. It just might save your life.
    • Trade a Night Out. Trade one night out to fund your 72-hour kit. Taking a family of four to the movies can cost upwards of $80. Just one night staying in could fund your Ready kit.
    • *The best tip: start now. Take small steps toward preparedness and before you know it, you will be Ready!

    And remember, SERVPRO of Chesapeake is here to make it "Like it never even happened"!

    When Storms or Floods hit Chesapeake SERVPRO is ready!

    8/31/2016 (Permalink)

    Our highly trained crews are ready to respond 24/7 to storm or flood damage in Chesapeake.

    SERVPRO of Chesapeake specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

    Faster Response

    Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

    Resources to Handle Floods and Storms

    When storms hit Chesapeake, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

    Have Storm or Flood Damage? Call Us Today (757)523-9700. 

    Restoring Your Chesapeake Commercial Property After A Water Damage Event

    8/22/2016 (Permalink)

    Commercial Water Damage Events Present Unique Challenges

    Flooding and water damage events at Chesapeake commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

    Restoring Commercial Properties Presents Unique Challenges

    Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

    About SERVPRO of Chesapeake 

    SERVPRO of Chesapeake specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    Does Your Chesapeake Home Have A Mold Problem?

    8/15/2016 (Permalink)

    In Chesapeake, mold can spread through a home in as little as 48 hours.

    Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

    • Mold is present almost everywhere, indoors and outdoors.
    • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
    • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
    • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
    • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
    • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

    If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

    If You See Signs of Mold, Call Us Today – (757)523-9700

    The Levels of Commercial Damage

    8/8/2016 (Permalink)

    SERVPRO® of Chesapeake handles not only residential damage and restoration, but commercial as well.

    There are three levels of commercial damage that are considered:

    Level 1

    Level 1 is a small commercial loss typically involving 15,000 square feet or less of affected floor space. If the facility was entirely affected, examples of a small commercial loss may include, but are not limited to, a stand-alone retail establishment, a small church, a daycare facility, a small shopping center, a small warehouse or manufacturing facility, or a stand-alone administrative building. A Level 1 loss can also be a small portion of a much larger structure.

    Level 2

    Level 2 is a midsize commercial loss typically involving 15,000 to 60,000 square feet of affected floor space. The building or buildings involved are usually multi-level or greatly divided spaces. If the facility was entirely affected, examples of a Level 2 loss may include, but are not limited to, a small multi-family property, a midsize church or school, a small shopping center, a multi-tenant administration facility, or a midsize warehouse or manufacturing facility. A Level 2 loss can also be just a portion of a much larger structure.

    Level 3

    Level 3 is a large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings involved will likely be large multi-level structures. If the facility was entirely affected, examples of a Level 3 loss can include, but are not limited to, a large church, hospital, school, or university; a large multi-family property; a mid- to high-rise retail or administration facility; a large industrial, manufacturing, or warehouse facility; or a large strip-style shopping center or shopping mall. This is the level at which it would be appropriate to refer to the project as a “large loss.”

    Once our team determines the level of loss, the property is further assessed, and a team of appropriate size is dispatched to get the job done quickly and efficiently, and return your business to operation “Like it never even happened.”®

    The Differences Between Storms

    7/27/2016 (Permalink)

    Know your storm terminology and stay safe this season!

    With hurricane season in full swing, there are a few terms that are becoming frequent on our morning weather forecasts: Tropical Depression, Tropical Storm, and Hurricane. What is the difference, and how should we react to each?

    Tropical Depression

    A tropical depression forms when a low pressure area is accompanied by thunderstorms that produce a circular wind flow with maximum sustained winds below 39 mph. Most tropical depressions have maximum sustained winds between 25 and 35 mph.

    In the U.S., the National Hurricane Center (NHC) is responsible for issuing advisories upgrading or downgrading tropical activity.

    Reconnaissance aircraft missions are sent by the NHC flying into tropical storms to gather data, like wind speeds, to aid in making these classification changes. Surface data from islands, buoys and vessels can also be used to make changes.

    These systems can turn into Tropical Storms, and ultimately hurricanes or they can begin to diminish before even making landfall.

    Tropical Storm

    An upgrade into a tropical storm occurs when cyclonic circulation becomes more organized and maximum sustained winds gust consistently at or above 39 mph, and no higher than 73 mph. Tropical storm status is when the naming of the storm takes place.

    These systems can become a problematic when they make land fall with increases in flash flooding for coastal areas.

    Hurricane Classification

    A tropical storm is then upgraded into Category 1 hurricane status as maximum sustained winds increase to between 74 mph and 95 mph.

    The Saffir-Simpson Hurricane Scale is used to rate hurricane intensity in the Atlantic Basin. A 1-5 rating system is used, with Category 1 being a less intense storm and Category 5 very intense.

    Only 3 Category 5 hurricanes have made landfall in the U.S. in the 20th and 21st century. The three Category 5 storms to hit the USA were the 1935 Florida Keys "Labor Day" hurricane, Hurricane Camille, which hit Mississippi in 1969, and Hurricane Andrew, which hit Dade County, Fla., on Aug. 24, 1992.

    The most important thing to remember during hurricane season is to be prepared! Preparing now will save you from long lines at the store, and afford you effective evacuation routes. When it comes time for clean up after the storm, SERVPRO® of Chesapeake will be here to make it “Like it never even happened.”

    Hurricane Preparedness in Chesapeake

    7/18/2016 (Permalink)

    With hurricane season upon us, it is important to be prepared. Even with advanced warnings, hurricanes can be deadly and it pays to have a plan in place. Below are some tips to get your family and home Hurricane Ready.

    Supply Kits

    Create a supply kit. These can be stored in large plastic totes or in a large backpack for grab and go emergencies. Keep non-perishable foods, water, flashlights, batteries, an emergency weather radio, list of emergency contact numbers, a map, and any medications that would be needed for your family and pets. For kits that can be taken on the road, include small activity books to have on hand as well.

    Written Emergency Plan

    Mark out locations that you and your family can evacuate to. Plan for additional areas further inland in case of a larger storm system.  Create an Emergency Preparedness Plan for your business. This can be done with SERVPRO® of Chesapeake.

    The most important thing to remember during hurricane season is to be prepared! Preparing now will save you from long lines at the store, and afford you effective evacuation routes. When it comes time for clean up after the storm, SERVPRO® of Chesapeake will be here to make it “Like it never even happened.”

    Chesapeake Smoke and Soot Cleanup

    7/11/2016 (Permalink)

    Soot and smoke can cause a pervasive odor in your Chesapeake home.

    Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action. 

    Smoke and soot facts:

    ·         Hot smoke migrates to cooler areas and upper levels of a structure.

    ·         Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.

    ·         The type of smoke may greatly affect the restoration process.

    Different Types of Smoke

    There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Chesapeake will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

     Wet Smoke – Plastic and Rubber

    ·         Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

    Dry Smoke – Paper and Wood

    ·         Fast burning, high temperatures, heat rises therefore smoke rises.

    Protein Fire Residue – Produced by evaporation of material rather than from a fire

    ·         Virtually invisible, discolors paints and varnishes, extreme pungent odor.

    Our Fire Damage Restoration Services 

    Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

    Have Questions about Fire, Smoke, or Soot Damage?

    Call Us Today – (757)523-9700.

    What is Heat Lightning?

    7/1/2016 (Permalink)

    With summer comes summer storms and who hasn’t seen heat lightning flashing along the horizon on a muggy evening. But what is heat lighting, and is it dangerous?

    What is Heat Lightning?

    Sometimes during a storm, you can see lightning strike, but cannot hear the thunder as there is large distance between you and the storm. This is known as heat lightning. As there is no audible sound of thunder, the lightning is just seen as a flash of light.

    As the lightning takes place far away, the sound waves get dispersed while traveling and do not reach the observer. Heat lightning is nothing but ordinary lightning, minus the sound of thunder. It is a term used to describe flashes of light that are seen near the horizon. As light flashes can travel to a larger distance than sound waves, only the flashes of light are seen, but the thunder is not heard.

    Facts about Heat Lightning

    • It occurs in summers and especially on hot summer nights. Hence, it is named so.
    • It is not followed by thunder and rainfall like ordinary lightning. The thunder and rainfall actually take place at a distance, and so are not observed.
    • The Earth's curvature, airborne elements like snow or dust, etc., can muffle the sound of the thunder.
    • Heat lightning can be seen all over the world. It is especially common in the mountainous regions.
    • It is usually an indication of an approaching storm.
    • Many lightning casualties occur in the summer months. But, chances of being struck by lightning can be prevented if you follow safety rules.
    • Just because you cannot hear the thunder, does not mean you are not at a risk of getting struck by the lightning. Remember that light travels faster than sound.

    Is Heat Lightning Dangerous?

    Heat lightning is equally as dangerous as ordinary lightning. Many people enjoy watching the brilliant orange flashes of light near the horizon. But it is advised to immediately seek shelter indoors. As mentioned above, it is an indication of an invading storm, and people may not realize how close the storm is and may be under risk of getting struck by the lightning.

    Lightning Safety Measures

    Remember, when you see lightning, always stay indoors. If you are outdoors, it is best to stay in your car or seek shelter in nearby buildings. Avoid standing under a tree or seeking shelter in very high buildings. If you are on a hilltop, try to seek shelter as you are at a higher risk of getting struck with lightning. One should also stay away from electrical poles or telephone lines. It is even advised not to use plug-in electrical equipment for safety reasons.

    If your home is damaged by storms this summer, call SERVPRO® of Chesapeake at (757)523-9700.

    Grill Fire Safety in Chesapeake

    6/27/2016 (Permalink)

    Keep your home safe this summer with these grilling tips.

    Warmer weather brings hot grills and tasty meals. However, a fun backyard cook-out can quickly turn into a dangerous fire situation. It is important to practice safe grilling habits to keep your outdoor fun going all summer long.


    Each year an average of 8,900 home fires are caused by grilling, and close to half of all injuries involving grills are due to thermal burns. While nearly half of the people who grill do it year-round, July is the peak month for grill fires followed by May, June and August. A failure to clean the grill was the leading factor contributing to the fire in one –fifth of all grill structure fires (19%). In 17%, something that could catch fire was too close to the grill. Leaks or breaks were the factor in 11% of grill structure fires and 23% of outside and unclassified grill fires. Gas grills contribute to a higher number of home fires overall than their charcoal counterparts.


    1. Keep your grill at least 10 feet away from your house. Farther is even better. This includes portions attached to your house like carports, garages and porches. Grills should not be used underneath wooden overhangs either, as the fire could flare up into the structure above. This applies to both charcoal and gas grills.

    2. Clean your grill regularly. If you allow grease and fat to build up on your grill, they provide more fuel for a fire. Grease is a major source of flare ups.

    3. Check for gas leaks. You can make sure no gas is leaking from your gas grill by making a solution of half liquid dish soap and half water and rubbing it on the hoses and connections. Then, turn the gas on (with the grill lid open.) If the soap forms large bubbles, that's a sign that the hoses have tiny holes or that the connections are not tight enough.

    4. Keep decorations away from your grill. Decorations like hanging baskets, pillows and umbrellas look pretty AND provide fuel for a fire. To make matters worse, today's decor is mostly made of artificial fibers that burn fast and hot, making this tip even more important.

    5. Keep a spray bottle of water handy. That way, if you have a minor flare-up you can spray it with the water to instantly calm it. The bonus of this tip is that water won't harm your food, so dinner won't be ruined!

    6. Keep a fire extinguisher within a couple steps of your grill. And KNOW HOW TO USE IT. If you are unsure how to use the extinguisher, don't waste time fiddling with it before calling 911. Firefighters say many fire deaths occur when people try to fight a fire themselves instead of calling for expert help and letting the fire department do its job.


    7. Turn on the gas while your grill lid is closed. NEVER do this. It causes gas to build up inside your grill, and when you do light it and open it, a fireball can explode in your face. 

    8. Leave a grill unattended. Fires double in size every minute. Plan ahead so that all of your other food prep chores are done and you can focus on grilling.

    9. Overload your grill with food. This applies especially to fatty meats. The basic reason for this tip is that if too much fat drips on the flames at once, it can cause a large flare-up that could light nearby things on fire.

    10. Use a grill indoors. People often think it will be safe to use a grill, especially a small one, indoors. NOT TRUE. In addition to the fire hazard, grills release carbon monoxide, the deadly colorless, odorless gas. That gas needs to vent in fresh air.

    If a fire does occur this summer, call SERVPRO® of Chesapeake at (757)523-9700. Our trained team will work to make it “Like it never even happened.”

    Chesapeake Mold Facts Part 2

    6/20/2016 (Permalink)

    Moisture is the key to mold growth in the home.

    Welcome to Part 2 of our two part series on Frequently Asked Questions about mold! 

    Q: What are the main sources of water and moisture for mold growth?
    A: Common indoor moisture sources include humidifiers, cooking and dishwashing, bathing, plumbing leaks, house plants, firewood storage indoors, improper venting of clothes dryer/indoor clothes line, and combustion appliances. Common outdoor sources of moisture include roof leaks, flooding, rain or snowmelt, seasonal high humidity, ground moisture, and wet building materials.

    Q: How do we best manage mold spores form floating around indoors?
    A: Mold spores are aerodynamic. Spore laden areas should be pressurized negatively and clean areas should be pressurized positively to minimize cross contamination.

    Q: What is the most effective way to manage mold?
    A: The most effective way to prevent mold growth is to keep materials clean and dry; if they get wet, dry them quickly before mold growth can start.

    Q: Can biocides be used to effectively manage mold?
    A: Biocides are useful poisons designed to kill microorganisms. Serious concerns about biocide use may include toxicity to all forms of life, they can be inactivated and be ineffective as poisons, and some may cause damage to materials. Biocides will only slow the mold problem down; it will not correct the problem. The environmental conditions that support mold growth must be changed. Remove water and the organic food source.

    Q: Can ozone be used to manage mold?
    A: No, ozone is totally ineffective in mold management and on top of that is toxic to humans.

    Q: How do we manage fungal spores in the air?
    A: Properly designed airflow across a source of mold spores carries airborne contaminants into the air filtration device where they are trapped. This principle can be applied to vacuum cleaners and air filters.

    Q: Do we need a HEPA vacuum to remove mold spores from a building?
    A: HEPA vacuums are useful professional tools, but they are not essential to the removal of mold spores. HEPA filters were designed in the 1940’s to trap energized nuclear particles. Any vacuum that can filter particles down to one micron or less, if applied consistently, will remove large amounts of mold spore from an indoor environment.

    Q: How can we best get rid of mold spores?
    A: Do not let mold grow to begin with. Keep the environment clean and dry. If mold does grow, contain the growing mold along with its wet food source (i.e. wrap it in plastic and get it outside) before spores are released to the air. If spores are released, remember that they settle onto the surfaces hours after activities end in the exposure area. Effective vacuuming and damp wiping of walls and hard surfaces, vacuuming of fabrics to include carpet is effective in the removal of mold spores before they can get put back into the air.

    Q: How should we manage environmental quality in the face of demolition or mold-damaged material removal?
    A: Demolition procedures on a restoration project should be performed in such a way as to minimize and control dust to include mold spores and other biopollutants. Controls applicable to mold management include source containment before removal, minimization of air activity prior to containment, containment and negative air pressurization of contaminated area.

    If you find or suspect mold in your home, Call SERVPRO of Chesapeake at (757)523-9700 today!

    Chesapeake Mold Facts

    6/13/2016 (Permalink)

    Mold is a member of the Fungi kingdom, as are mushrooms.

    Over the next two weeks SERVPRO® of Chesapeake will be sharing with you some Frequently Asked Questions about Mold. Please join us again next week for the second installment of Mold FAQ's!

    Q: What are molds, plants or animals?
    A: Neither. Molds are members of a unique kingdom called fungi. Other common fungi are yeasts and mushrooms.

    Q: Are molds only found in wet environments?
    A: Mold grows everywhere on Earth, in all climates and conditions. Fungi have an absolute requirement for water but exhibit a wide range of tolerance in relation to water availability. Fungi can survive over a broad temperature range; however, optimum growth tends to be found in the 54-84°F.

    Q: What is the source and cause of “musty” or distinct odor associated with wet or damp environments?
    A: The odorants are organic (carbon based) compounds excreted from bacteria and fungi. They are often referred to as VOCs (volatile organic compounds) but more accurately they should be identified as gas-phase organic compounds derived from biodegradation.

    Q: What is the leading cause of serious deadly illness indoors?
    A: Bacteria and viruses are the most “pathogenic” (disease causing) organisms commonly found indoors.

    Q: What is the most likely human response to mold by way of exposure to air?
    A: The most likely human response by way of air exposure is allergic reaction to mold spores when in a sufficient high concentration.

    Q: Who is most at risk when exposed to mold and mold spores?
    A: The very young, the very old, those with weakened immunes systems, and asthmatics.

    Q: Can we see mold spores indoors?
    A: No. The size of mold spores is between 2 and 100 microns. The vast majority are under 20 microns. A micron is one millionth of a meter. We cannot see objects less than 40 microns without optical magnification.

    Q: What about the size of mold spore and bacteria, is size important?
    A: Particles of all size ranges are important. They can enter the cranial cavity, be ingested, enter the upper or lower regions of the lung or come in contact with the eyes or skin. Particles smaller than 2.5 microns are especially hazardous; they are small enough to be inhales into the alveoli region of the lung. The gas exchange portion of the respiratory system is the alveoli (air sacs). When damaged, lung function is permanently impaired.

    Q: What species of mold should be of most concern?
    A: Penicillium, Aspergillus, Stachybotrys are hazardous species in the sense that humans tend to have more of an allergic reaction to these. Hazards by themselves do not guarantee harm. But we should be very concerned when any of these three species are the source of the dominant spore concentration often found indoors.

    Q: Is Stachybotrys chartarum a “killer” mold?
    A: Much concern was raised about the mold Stachybotrys chartarum because it was found in homes of infants with an unusual “bleeding lung disease” in Cleveland. The media labeled it as a “killer” mold because some of these infants died. However, the Centers for Disease Control and Prevention (CDC) and other experts reviewed the investigations of the Cleveland cases and concluded that an association between the exposures to mold and the illnesses was not proven.

    Q: What about the color of mold, is black mold more dangerous than other species?
    A: We should not try to judge the risk potential of mold by its color. For example, there are literally thousands of species of mold, and a large number of them appear black when the mold colonies grow large enough to see.

    Q: Are there any safe molds as far as allergic response goes?
    A: In the face of uncertainty, it is prudent to suspect that all mold spores are allergens to some degree. In high enough concentrations and sufficiently long exposure times, regardless of species, mold spores can, in theory, trigger a reaction. Some molds trigger allergic reactions even at lover exposure levels.

    If you find or suspect mold is growing in your home or business, call SERVPRO® of Chesapeake at (757)523-9700 for your mold remediation needs.

    The Truth About Dust Mites

    6/6/2016 (Permalink)

    Dust mites can be found on soft surfaces in your home, such as your bed or couch.

    Dust mites feed on organic detritus such as flakes of shed human skin and flourish in almost all environments. House dust mites are a common cause of asthma and allergic symptoms worldwide. The mite’s gut contains potent digestive enzymes (notably proteases) that persist in their feces and are major inducers of allergic reactions such as wheezing, coughing, itchy red eyes, nasal blockings and other undesirable symptoms that have a negative effect on humans. The mite’s exoskeletons can also contribute to allergic reactions. The European house dust mite and the American house dust mite are two different species, but are not necessarily confined to Europe or North America.

    House dust mites, due to their very small size and translucent bodies, are barely visible to the unaided eye. A typical house dust mite measures 0.25-0.3 millimeters in length. For accurate identification, one needs at least 50x magnification or an electron microscope. The body of the house dust mite has a striated cuticle. Like all species of the arachnid family, house dust mites have eight legs.

    The average life cycle for a male house dust mite is 20 days. A mated female house dust mite can last up to 70-90 days, laying 60 to 100 eggs in the last 5 weeks of her life. In its normal life span, a house dust mite will produce approximately 2,000 fecal particles and an even larger number of partially digested enzyme-covered dust particles.

    The house dust mite survives in all climates, even at high altitude. House dust mites thrive in the indoor environment provided by homes, specifically in bedrooms, family rooms, and kitchens. Dust mites survive extremely well in mattresses, carpets, furniture and bedding, with figures around 100-500 dust mites occupying every 1 gram of dust. Even in dry climates, house dust mites survive and reproduce easily.

    Allergens produces by house dust mites in are among the most common triggers of asthma. There are at least 15 mite allergens which are subdivided into groups. Group 1 and 2 allergens are the most problematic. Studies have shown the mean attributable fraction of adult asthma due to atopic sensitization was 30% for sensitization to dust mites. The allergy occurs because the immune system of allergy-affected individual, for reasons not fully understood, misinterprets a usually innocuous substance as a disease agent and begins producing a type of antibody against it. This is called the “primary antibody response.” The antibody produced during this response binds to basophils in the bloodstream and to a similar type of cell called mast cells in the tissues. When the person again encounters the allergen, these basophils and mast cells release histamine, prostaglandins and leukotrienes, which causes inflammation of the surrounding tissues, resulting in allergic symptoms

    Contrary to popular belief, dust mites cannot be removed from bedding by separating the bedding from skin or by using some type of mattress cover. In some cases, that will cause dust mite populations to grow faster on the surface. The most effective way to treat dust mite allergies is to use a professional service that uses a high-powered HEPA filtration extraction device combined with a UV-C germicidal light on all surfaces that come in contact with humans.

    A 10-year controlled study in 60 mite sensitized, asthmatic children, showed almost complete remission of asthma in those environments professionally treated using the method described above and that this remission was still apparent 5 years after continuing regular treatments. The finding was supported by a review of 39 mite-triggered asthmatic children, who were suffering on average of 8 acute exacerbations per year. After regular treatments, generally at 4-6 month intervals, the exacerbation rate was reduced by 95%.

    Attempts at cleaning mattresses an upholstered items with any type of consumer household vacuum cleaner will not remove dust mite allergens, but instead throw them into the air and increase their volatility, which is why professional dust mite eradication services are recommended. A home allergen reduction plan has been recognized as being an essential part to the management of asthma symptoms and therefore all aspects of the home environment should be professionally treated.


    Allergy and asthma sufferers are often advised to avoid feather pillows due to the presumed increase of the house dust mite allergen. However, according to a 1996 study from the British Medical Journal, the reverse is true. The study showed that polyester fiber pillows contained more than 8 times the total weight of dust mite fecal matter.

    House dust mites reproduce quickly enough that their effect on human health can be significant. Since dust mites depend on moisture to survive, they are most often found in bedding such as pillows and most types of upholstered items found throughout a home, hotel room or any type of multi-bed facility. Dust mites can be reduced by replacing carpets with hard surfaces that are easier to clean. Dust mites that may exist in linens can be eradicated by washing and drying these items in lethal temperatures of 221 degrees F or more.

    Call SERVPRO® of Chesapeake today at (757)523-9700 for your home dust mite needs.

    Vandalism Damage Do's and Don'ts

    5/27/2016 (Permalink)

    When vandalism damage occurs to your property there are important things to remember while waiting for SERVPRO® of Chesapeake to begin property restoration.


    • Hose or wash egg or other residue damage from building exterior as soon as possible.
    • Carefully vacuum glass particles from carpets and upholstery.
    • Save containers revealing the ingredients of products used in vandalism damage.
    • Record all damage and photograph when possible.


    • Attempt to remove ink, paint or cosmetic stains.
    • Operate damaged lamps or appliances.
    • Discard broken or damaged pieces from porcelain, furniture or other contents that may be used for repair.

    Always call SERVPRO® of Chesapeake first at (757)523-9700.

    Clean, Disinfect & Protect with BactiBarrier

    5/23/2016 (Permalink)

    BactiBarrier protects both hard and soft surfaces in your home.

    Let SERVPRO® of Chesapeake help protect your family, friends, and employees from harmful bacteria, fungi, yeast, algae and viruses with BactiBarier’s microbial protection system. This long-lasting antimicrobial protection application can be employed to treat almost any surface. A surface cleaned and treated by the 2 step BactiBarrier system will stand against future microbial growth.

    BactiBarrier is a specially formulated antimicrobial first introduced over 30 years ago. BactiBarrier is a 2-step, EPA registered microbial disinfectant and EPA registered microbial protector that can be used to create Long Term protection on surfaces where the spread of germs is a concern. BactiBarrier creates a permanent bond with a surface that bacteria cannot penetrate. This blocks microorganisms from contaminating surfaces and inhibits their growth, month after month.

    Is the treatment safe for use on all surfaces?

    Generally speaking, yes. You can pre-test any questionable or extremely sensitive surfaces to determine if the products will adversely affect them, but this technology has bonded safely to almost every surface encountered.

    The treatment can last for the life of the treated surface, if the surface is not subject to heavy soiling or abrasive cleaning.

    The time the process takes and how soon the treated surface can be used varies greatly depending on the volume of space and number of items. Simple applications can be completed within a few hours while others may be more labor intensive. For the treatment of hard surfaces, you can re-enter with an hour or so while soft surfaces, we suggest allowing the fabric to dry.

    The application has no harmful or objectionable odors and the microscopic layer of protection is invisible and imperceptible to touch. This layer of protection provides a preventative coating that inhibits future growth.

    The level of contamination on a surface, before and after cleaning, can be measured using a Hygiena Adenosine Triphosphate meter, otherwise called an ATP meter. This measures the level of clean or contamination on the surface.

    What are some common uses for the BactiBarrier system?

    Common Surfaces - Chairs, desks, counter tops, door handles, common contact surfaces, bathroom surfaces, toilets, sinks, and kitchen surfaces.

    Building Materials and Components - Wooden building materials, engineered lumber, plywood, flake board, oriented strand board, particle board, fibre board, sheathing, decking or planking, wall board, vinyl siding, plastic siding, wood siding, concrete and concrete products, cinder blocks, brick, stone, ceiling tiles, architectural metal, louvers, vents, coping.

    Roofing Materials - Wood shingles, composite shingles, asphalt shingles, roofing granules, tiles, membranes, underlayment, wood shakes, felt, stone, concrete, asphalt coating, synthetic coating.

    Insulation Materials - Cellulose insulation, fiberglass insulation, panel insulation, rigid foam, expanded foam, moisture and wind fabric barriers.

    General Use Materials - Vinyl, plastic, wood, laminate, concrete, tile, stone, wallboard, gypsum board, plaster, EIFS wall systems, fiberglass, synthetic stucco, cinder block, brick, siding, wall paper and wall coverings, carpet, underlayment, mats.

    Fabric Materials - Acetates, acrylics, cotton, fiberglass, nylon, lycra, polyester, polyethylene, polyolefin's, polypropylene, rayon, spandex, vinyl, wool, orlon, silk, natural down, and blends of these fibres.

    Call SERVPRO of Chesapeake today to set up an appointment for your BactiBarrier application! (757)523-9700.

    Biohazard and Crime Scene Cleanup and Restoration

    5/13/2016 (Permalink)

    Let our team take care of your Biohazard and Crime Scene Cleanup needs.

    Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies nationwide, SERVPRO® offers fast, reliable biohazard and crime scene cleanup and restoration services to residential and commercial property owners.

    Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments.
    Your local SERVPRO® of Chesapeake Professionals are trained to safely and effectively remove biohazardous substances and prepare water for proper disposal according to OSHA, EPA, and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, SERVPRO of Chesapeake helps to turn unsafe environments into clean, safe homes and offices. Our team can help with:

    • Bloodborne Pathogens
    • Methamphetamine Lab
    • Crime Scene Residues
    • Arson
    • Vandalism
    • Sewage Backups
    • Black Water Intrusions
    • Mold Mitigation and Remediation

    Biohazard and Crime Scene Cleanup and Restoration

    Bloodborne Pathogens
    Our team removes and disposes of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Our team thoroughly cleans, disinfects, and deodorizes the structure.

    Methamphetamine Labs
    Many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. SERVPRO of Chesapeake follows federal and state guidelines to properly clean all surfaces.

    Crime Scene Residue
    Form fingerprint powder and evidence-gathering chemicals, to tear gas and pepper spray residues, our team can clean and restore your property and contents.

    Arson and Vandalism
    SERVPRO is recognized as leaders at helping property owners recover quickly from fire and water damage. We also provide general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods, and human or animal waste.

    Sewage Backup
    Sewage backups and black water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. Our team removes the sewage, contaminants and moisture, disinfecting as they clean. We help ensure the structure is properly cleaned, disinfected and deodorized.

    If your home or company is in need of any Biohazard and Crime Scene Cleanup and Restoration, call SEVPRO of Chesapeake at (757)523-9700.

    Are You Sleeping With the Enemy?

    5/9/2016 (Permalink)

    Do you wake up in the morning with itchy skin, a stuffed up nose, sneezing, wheezing, headaches, or are suffering from asthma? Then your mattress may be contaminated.

    The mattress is one of the dirtiest places in the home containing millions of dust mites and may be housing bacteria, mold and mildew, fungal spores or viruses. Mites produce potent digestive enzymes that are allergenic to humans. If your mattress is 8 years old or more, is has more than doubled in weight.

    The Simple Truth

    We all release as much as a pint of sweat each night and our bodies are permanently shedding skin. Adding these to the bacteria that are formed from other fluids our bodies release and deposit on the mattress, it makes you wonder why this problem has never been remedied until now. The Hygienitech Mattress & Upholstery Cleaning & Sanitizing System uses a high powered HEPA filtration device to extract dust mites and other debris along with suing a UV-C germicidal light to sanitize.

    Traditional household or commercial vacuums do not have the extraction power to remove the highly resilient dust mites, bacteria, allergy triggering contaminants and other harmful debris that are deeply embedded in the mattress or the germ killing mechanism to disinfect and sterilize. Studies on protective covers show them not to work effectively. Also from our experience, whenever we have tested a mattress with a protective cover, the mattress has tested positive for contamination.

    So how do you determine if you mattress shows contamination? We have a free no obligation detection test that only takes a few minutes. We take collected sediment form your mattress to perform a sample allergen test, which will enable you to see firs-hand the level of contamination that exists.

    Once we determine the level of contamination, we then use the Hygienitech Mattress & Upholstery Cleaning & Sanitizing System. This system combines high frequency, pulsating waves, incredible suctions and a patented, high intensity germ killing, UV-C Germicidal lamp to pulverize and extract all the dust mites, bacteria, viruses, fungal spores, harmful organisms and other sediment that accumulated on your mattress or upholstered items. It is a dry and chemical free process that only takes about 15 to 20 minutes for a mattress, and your bed can be made again in 10 minutes after the processThis process is dry and chemical-free, requires no drying time, and has a 72+ hour residual effect to continue destroying allergens. It is also safe on all types of pillows and mattresses, is color safe, will neutralize odor causing bacteria, and does not require the removal of the mattress from the bed. The system is completely portable, and requires no set up time.

    We recommend you schedule your mattress to be cleaned every 6 months. However, if you suffer from sever allergies or asthma, then we recommend servicing the mattress once every 3 months.

    If you have any questions regarding this process, and want to set up your appointment today, call SERVPRO of Chesapeake at (757) 523-9700.

    Emergency Ready Profile

    5/2/2016 (Permalink)

    It is estimated that up to 50% of businesses that close due to a disaster such as fire and flood never reopen! Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place.

    Are you “Ready for whatever happens?”

    Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire, or an area flood. The best time to plan for such events is not when the event happens, but well before it happens.

    The SERVPRO® Emergency Ready Profile serves as a quick reference of important building and contact information or can be an ideal supplement to any well-designed emergency preparedness or existing contingency program. Rather than simply reacting to disaster situations, most prefer proactive measures to establish a relationship with a restoration services company.

    By working with SERVPRO of Chesapeake to develop your personalized Emergency Ready Profile, your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster. SERVPRO is a leader in water and fire damage response and can help you quickly get your property back in working order.

    Call SERVPRO of Chesapeake at (757)523-9700 today.

    Full Service Smoke & Water Textile Restoration

    4/25/2016 (Permalink)

    A before and after showing the power of the Esporta Wash System®.

    SERVPRO® of Chesapeake is happy to announce the introduction of our new iS4000 Esporta® Wash System! This new system allows us to clean and restore soft-goods items that would normally be considered unsalvageable. This includes items that are:

    • Contaminated by water and sewage
    • Soiled by heavy smoke and soot
    • Contaminated by mold
    • Contaminated by Bio waste

    Traditional restoration dry cleaners typically consider much of these items non-restorable and they end up in a landfill.  By choosing SERVPRO of Chesapeake, an Esporta Certified Operator™, you can make a big difference. When textiles are sent to the landfill, it leaves the fabric dyes and chemicals to leach into the soil, contaminating both surface and groundwater.

    What can be restored on the Esporta Wash System?

    • Leather goods of all kinds
    • Laundry of all kinds
                      -Wash and fold
                      -Press and hang
    • Household goods of all kinds
                      -Sleeping bags
                      -Stuffed animals
    • Unique articles such as sports equipment
    • A wide variety of other articles.

    With the Esporta Wash System, you will benefit from 24 hour turnaround time on emergency items, the recovery of sentimental items, a simpler and faster claim settlement, and a satisfaction guarantee. If you experience a devastating loss from fire or water damage, call SERVPRO of Chesapeake to handle not only restoring your home, but your soft-goods as well. Call us at (757) 523-9700.

    Chesapeake Mold Facts

    4/18/2016 (Permalink)

    The Truth about Mold

    Ordinary Mold

    Fungi and mold naturally occur in our environment. In fact, over 100,000 kinds of fungi have been identified. Fungi produce some very useful results. Yeast is a type of fungi used in preparing breads, baked goods and other food products, including some alcoholic beverages. The unique flavor of blue cheese is a result of mold. An edible mushroom is simply a type of fungi and lifesaving penicillin is a product of mold (Penicillin chrysogenum). 
    Even though some forms of mold can add value to our lives, other forms can be harmful. Excessive amounts of mold, different types of mold, and/or exposure to molds may present health concerns for some people.

    Unhealthy Mold

    Intrusion of water into your home or place of business can result in mold growth. Water intrusions can result from storm damage, plumbing, or equipment failures, long-standing leaks and poor humidity control. When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth. Some amounts of mold spores are normally present in most environments. If the humidity and moisture levels in a water-damaged environment are not promptly returned to normal, mold spores may grow and multiply. Organic materials found inside a building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish. Excessive mold growth can lead to indoor environmental conditions that pose a health threat.

    Take Precautions

    SERVPRO® of Chesapeake handles water damages every day and know prompt action is required to prevent mold growth. Mold is more likely to spread when an environment has been subject to moisture for a long period of time. If your property has sustained recent water damage, it is vital to remove excess water and dry the structure promptly. If there is an ongoing moisture problem in the building, it is important to be alert for:

    • The presence of visible mold. 
    • Strong musty odors which may indicate mold is present.  
    • Any evidence of past moisture problems that might have caused undetected mold growth.  
    • Excessive humidity.

    Health Concerns

    Health concerns may rise when excessive mold grows indoors. Concerns are more likely to arise for “at risk” people, which may include immune suppressed or compromised individuals, young children and individuals with chronic inflammatory lung diseases such as asthma and sever allergies. However, anyone may experience health problems associated with exposure to mold in damp buildings. Possible health effects include: runny nose, sneezing, coughing, aggravation of asthma, sore throat or inflammation of the sinuses. People most at risk include: infants and children, pregnant women, the elderly, people with compromised respiratory systems or asthma and allergies, and people with weakened immune systems.

    Help is Here

    If you think you might have a mold problem, call SERVPRO of Chesapeake today. Our team trained in mold remediation will examine the structure for any visible signs of mold. In the event mold is found, you will be asked to approve and sign a work authorization form prior to any mold cleanup or related work being performed. The technician may also recommend you leave the affected area while the mold cleanup and associated containment process in being safely completed.

    Relieving Stress in Chesapeake

    4/15/2016 (Permalink)

    Let SERVPRO help reduce your damage cleanup stress.

    April is National Stress Awareness Month, and the team here at SERVPRO® of Chesapeake knows how stressful experiencing fire and water damage can be. While we work on restoring your property “Like it never even happened”™, here are some helpful tips for reducing stress in your life.

    Ways to relax your mind

    Write. It may help to write about things that are bothering you. Write for 10 to 15 minutes a day about stressful events and how they made you feel. Or think about tracking your stress. This helps you find out what is causing your stress and how much stress you feel. After you know, you can find better ways to cope.

    Let your feelings out. Talk, laugh, cry, and express anger when you need to. Talking with friends, family, a counselor, or a member of the clergy about your feelings is a healthy way to relieve stress.

    Do something you enjoy. You may feel that you're too busy to do these things. But making time to do something you enjoy can help you relax. It might also help you get more done in other areas of your life. Try:

    • A hobby, such as gardening.
    • A creative activity, such as writing, crafts, or art.
    • Playing with and caring for pets.
    • Volunteer work.

    Focus on the present. Meditation and guided imagery are two ways to focus and relax your mind.

    • Meditate. When you meditate, you focus your attention on things that are happening right now. Paying attention to your breathing is one way to focus. Mindfulness-based stress reduction is one form of meditation that is very helpful with managing stress and learning how to better cope with it.
    • Use guided imagery. With guided imagery, you imagine yourself in any setting that helps you feel calm and relaxed. You can use audiotapes, books, or a teacher to guide you.

    Ways to relax your body

    Exercise. Regular exercise is one of the best ways to manage stress. Walking is a great way to get started. Even everyday activities such as housecleaning or yard work can reduce stress. Stretching can also relieve muscle tension.

    Try techniques to relax. Breathing exercises, muscle relaxation, and yoga can help relieve stress.

    • Breathing exercises. These include roll breathing, a type of deep breathing.
    • Progressive muscle relaxation. This technique reduces muscle tension. You do it by relaxing separate groups of muscles one by one.
    • Yoga, tai chi, and qi gong. These techniques combine exercise and meditation. You may need some training at first to learn them. Books and videos are also helpful. You can do all of these techniques at home.

    Let SERVPRO® of Chesapeake help reduce your stress. Call us for any of your restoration needs at (757)-523-9700.

    Information sourced from webmd.com.

    The Do's and Don'ts of Water Damage in Chesapeake

    4/11/2016 (Permalink)

    Water damage can happen at any time in your home or business. With these tips, you can be sure you are prepared for any water damage situation.

    Water Damage From Clean Water


    • Shut off the source of water if possible or contact a qualified party to stop the water source.
    • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
    • Remove as much excess water as possible by mopping and blotting.
    • Wipe excess water from wood and furniture after removing lamps and tabletop items.
    • Remove and prop up wet upholstery cushions for even drying.
    • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
    • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
    • Use wooden clothespins to keep furniture skirting off damp floors.
    • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
    • Hang furs and leather goods to dry separately at room temperatures.


    • Enter rooms with standing water where electrical shock hazards may exist.
    • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water.
    • Always avoid electrical shock hazards.
    • Leave books, newspapers, magazines or other colored items on wet carpets to cause staining.
    • Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.
    • Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
    • Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

    Water Damage From Contaminated Water


    • Avoid all contact with sewage and items contaminated by sewage.
      Wash your hands thoroughly after contact with contaminated items.


    • Spread contaminated water by walking unnecessarily on damaged or wet areas.
    • Turn on the HVAC system if there is a possibility of spreading contaminated air.
    • Use household fans to dry the structure and spread contaminants.
    • Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

    Always call SERVPRO of Chesapeake when you experience any water damage. Call us at (757) 523-9700.

    Lawn and Garden Month in Chesapeake

    4/7/2016 (Permalink)

    April is National Lawn and Garden Month and the team here at SERVPRO® of Chesapeake have a few gardening and lawn tips that may help keep your yard and home protected against flooding and water damage.


    Homeowners can begin with the size and care of lawns. Rather than maintaining a large carpet of green through the use of pesticides and herbicides, consider reducing the size of your lawn by 10% and allow your landscape to be a bit more natural. You can help prevent soil erosion by using native plants in your landscape that help hold soil in place and filter storm water. As a bonus, your lawn and garden will be greener during the dry days of summer, as native plants are more drought resistant than many popular non-native lawn grasses.

    You can take a few simple steps to make your lawn healthier and better able to absorb rainwater when it falls:

    • Use an organic fertilizer early each spring
    • Set your mower to 3”, not anything lower 
    • Water infrequently but deeply
    • Use hand tools to remove individual weeds

    Rain Gardens

    Even owners of small pieces of property can help prevent flooding through the use of a rain garden. A rain garden is a low-lying vegetated depression (typically 3 to 6 inches deep) with absorbent soils that temporarily collect storm water runoff from impervious surfaces and allow the runoff to slowly percolate into the soil.

    When building a rain garden, plants with the highest wet-soil tolerance should be placed in the center, since those at the edge will drain fairly quickly while the middle remains submerged.  

    Large or small, rain gardens should be planted with native plants. Using native plants is best whenever possible, as they require little to no watering in between rainfall, making a more low-maintenance yard and cutting down on the need for harmful pesticides.  As a general rule, any plant described as Japanese, Oriental, English, etc. is obviously not native to North America and should be avoided.

    Some common native flowers are black-eyed Susan, coneflower and wild columbine. Native trees include sweetgum, red maple, Eastern redbud and American holly. But these are just a few of the hundreds of plants that are native to our region. The best way to figure out which plants are native is to explore a book or online guide that describes native plants. Here are three excellent resources to help you get started:

    • The U.S. Fish & Wildlife Service’s Native Plants for Wildlife Habitat and Conservation Landscaping: Chesapeake Bay Watershed
    • The Native Plant Center, an online version of the U.S. Fish & Wildlife Service’s native plant guide
    • The Lady Bird Johnson Wildflower Center’s online Plants of Chesapeake Bay collection

    Here at SERVPRO of Chesapeake, we believe in prevention first!

    *Sources: Raritan Headwaters, Lot Plans.

    Hardwood Floor Cleaning in Chesapeake

    4/4/2016 (Permalink)

    Protect your hardwood flooring investment!

    Hardwood floors become dull and dirty over time just like carpet, which is professionally cleaned to extend the life. SERVPRO’s Intensive Cleaning Process can now breathe new life into your hardwood floors.

    Professional hardwood maintenance can dramatically improve the appearance of wood floors and bring back their original luster. SERVPRO of Chesapeake’s deep cleaning process removes the toughest dirt and residue, both safely and effectively. Commercial strength cleaning agents and innovative equipment lifts away buildup and rejuvenates floors for a fraction of the price it would cost to repair floors that are not professionally maintained.

    Which Hardwood Floor Solution is Right for You?

    We use the Dirt Dragon Floor Prep and Cleaning Machine and Basic Coatings commercial grade cleaners to successfully eliminate dirt, dust, oil and other contaminates that weaken hardwood floors and can lead to costly repairs. SERVPRO’s Intensive Cleaning Process does not just clean the surface like most systems and products-it extracts hidden dirt deep within the boards of hardwood floors. Improve your indoor air quality and circulation plus rejuvenate hardwood floors with the professional hardwood floor maintenance procedures that we provide.

    Intensive Cleaning
    Aggressively cleans: dirt, grease, hair, dust build-up, residue, and contaminates. It is low odor, pet and kid friendly, no need to move furniture, and has quick drying times.

    Clean and Refinish
    Aggressively cleans and refinishes the floor to a uniform sheen of semi-gloss or satin. This is ideal for rental properties. It is available in satin or semi-gloss, restores the floors’ original luster, is dust free cleaning, has low VOC with less harmful fumes, and the floors are back in use the same day.

    Call SERVPRO of Chesapeake now for more information at (757)523-9700.

    Chesapeake Spring Break Home Safety Tips

    3/28/2016 (Permalink)

    Enjoy your Spring Break vacation stress free!

    With Chesapeake schools starting their Spring Break, most of us are also starting our vacations. Going on vacation should be relaxing and worry-free which is why it is important to make sure your home is secure before you leave for your trip. Here at SERVPRO of Chesapeake, we want you to be ready so you don’t come back to damages in your home.

    Make Arrangements with an Emergency Contact

    • Entrust a close friend or family member with your trip itinerary and contact information so they can contact you if anything happens at your home.
    • Set various house lights on a timer to give the impression that someone is home.
    • Leave written directions for alarm codes, doors, or other information needed to properly care for your home.
    • Have a friend or family member collect your mail and paper for you daily. Full mailboxes and porches can tip potential burglars off.
    • Contact the US Post Office and your local newspaper and ask to have your mail held and services suspended if someone cannot collect them for you.

    Take Plumbing and Electric Precautions

    • Prevent leaks and floods from damaging your home by shutting off gas and water at the meter, supply tank or appliances. Your local Chesapeake water company can help with this.
    • Turn off the water valves to washing machines, sinks, and the dishwasher.
    • Unplug electronics to cut down on any possible shortages which could potentially cause a disastrous fire.
    • Double check your smoke detectors to ensure they are working properly.
    • Adjust your thermostat for the season in the winter to 55-60 and in the summer to 75-80 to help control usage.

    The Day of Departure

    • Let your security company know that you are leaving town, and leave them the name of an alternate contact in case of an emergency.
    • Take out all trash in the home and clear the fridge of anything that will perish while you are away.
    • Go on one last walk-through of your home to secure windows, blinds, fences, doors, and plugs. This will ensure all entries are safe from hazardous obstructions.

    If you come back from vacation and do find damage within your home, call SERVPRO of Chesapeake at (757) 523-9700. The sooner you call us, the sooner we can make it “Like it never even happened.”

    Spring Clean Your Chesapeake Home!

    3/24/2016 (Permalink)

    Spring has arrived and the team here at SERVPRO of Chesapeake is excited for the warmer weather!

    But before you open your windows and doors to let that fresh air in, here are some helpfull tips.

    Spring Cleaning your home:

    • Start from the top and work your way down. This means starting on the top floor of your home, and at the top of the tallest items in any room. As we clean, uncollected dust will fall and settle on anything below it. So save yourself from cleaning the coffee table twice!
    • Reorganize your closet. Take out any items you wish to donate. When putting clothes back, turn the hangers so they face out. Anytime you use an item, place it back right side. Any items that are still on backwards hangers by the end of the year should be removed and donated.
    • Change out the filters in your air vents, as well as in your vacuum. It is a good habit to change them at least monthly to keep the air clean and allergen free in your home.
    • Wipe down your computer work station with a clean microfiber cloth. Use special anti-static wipes to clean your computer screen of stuck on gunk, as well as your key board. Used compressed air cans to knock out any dust or food particles stuck between the keys.
    • Remove all pillows and mattress toppers from your bed. Wash in hot water in your washing machine. Call SERVPRO of Chesapeake to have your mattress professionally cleaned with our Hygienitech mattress and upholstery cleaning and sanitizing system. The system combines high frequency waves, strong suction, and a UV-C Germicidal lamp to destroy and remove dust mites, bacteria, viruses, fungal spores, etc.
    • Give your home a fresh sent by getting rid of garbage odors. Take your trash can outside for a good hose-down, and leave upside down to dry. Sprinkle baking soda at the bottom before putting in a new trash bag.

    Let SERVPRO of Chesapeake help with your spring cleaning process. We provide services such as the Hygienitech system, carpet cleaning, drapes and blinds cleaning, ceiling and hardwood floor cleaning, as well as deodorization and sanitizing. Call our local offices today at (757) 523-9700. Follow us on Pinterest for more Spring Cleaning tips at SERVPRO Chesapeake.

    Preventing Home Fires in Your Chesapeake Home

    3/23/2016 (Permalink)

    Fireplace and Woodstove Safety Tips:

    • Inspect and clean woodstove pipes and fireplace chimneys annually. Make sure to check monthly for any damage or obstructions.
    • Never burn trash, paper, or green wood. These can smolder and cause smoke to fill your home.
    • Use a fireplace screen that is heavy enough to stop rolling logs and big enough to cover the entire opening of the fireplace to catch flying sparks.
    • Make sure the fire is completely out before leaving the house or going to bed.
    • Store cooled ashes in a tightly sealed metal container outside the home. After three days the ashes can be bagged and thrown away.

    For Emergency Restoration Services, Call Us! 757-523-9700

    Are Your Smoke Alarms Up-to-Date?

    3/14/2016 (Permalink)

    Smoke alarms are important to have in our homes and in proper working condition. When installed and properly maintained, smoke alarms can dramatically reduce the risk of injuries caused by fires.

    The National Fire Protection Association recommends that smoke alarms are to be installed in every bedroom, outside all sleeping areas, and on every level of the house. Their website provides great learning tools for teaching children about smoke alarms and emergency plans. Business owners should consult the Chesapeake Fire Marshall to ensure specific building fire codes and smoke detector requirements are met.

    Review the following tips regarding smoke detector installation and maintenance:

    • Install smoke alarms on every level of the home. Think about how you are placing an alarm. Make sure it is in a location that, if there were a fire, it would quickly detect the smoke. Do not install the smoke alarm where it could be blocked or damaged.

    • Smoke alarms should be installed away from the kitchen and shower to prevent false alarms. They should be at least around 10 feet from a cooking appliance.

    • Test smoke alarms at least once a month using a test button. Set the date on your calendar and be consistant to form a good habit. This is also a good time to review and practice your emergency escape plan. 

    • Replace batteries in all smoke alarms at least once a year, though twice would be best. Daylight savings times in March and November can be good dates to set for this. Again, try to schedule this on your calendar. If an alarm "chirps" the battery is low and should be replaced right away. Do not wait!

    • Replace all smoke alarms when they are 10 years old. If you do not know how old your smoke alarm is, go ahead and replace it. Newer alarms on the market also offer carbon monoxide detection as well as voice alarms, which have shown to be more effective in waking children up. 

    Here at SERVPRO Chesapeake South, we believe in PREVENTION first. 

    Carpet Odors.

    3/7/2016 (Permalink)

    So your carpet is smelly…

    There are many reasons why a carpet can become smelly, from pet odors to heavy soiling and other causes. However, what you may not realize is a little water intrusion can cause a big problem with the condition of your carpet, even after it seems the carpet has dried.

    Water intrusions can be from many sources. If it is from a toilet (raw sewage), it is almost always best to discard the carpet and the pad underneath and get something new. While doing that, be sure the subfloor is also cleaned and disinfected appropriately, and sealed if necessary. If it is from an overflowing sink or a leaky pipe, the damage can usually be limited to a small area or the surface, so purchasing new flooring isn’t always necessary.

    But one of the biggest problems is waiting too long, no matter the cause of the water damage in your home.

    When you discover a wet carpet or rug, it’s time to get to work. Remove the water with extraction, and get some air movement and ventilation started on removing excess moisture.

    However, here’s the problem. If the carpet isn’t dried really fast, like how professional water damage experts such as SERVPRO of Chesapeake can dry carpet using their specialized tools and equipment, a persistent musty smell can develop. There’s not much a homeowner can do to fix that issue. In the winter months, when humidity is low, you may not notice the odor that much. But when summer arrives, with the higher humidity, those odors will come back with a vengeance.

    Even worse, mold can begin to grow. No one wants potentially dangerous mold in their homes! So call SERVPRO of Chesapeake at (757) 523-9700.

    What You Need to Know When Recovering From Fire Damage.

    3/7/2016 (Permalink)

    This is damage caused by soot and smoke in a home where a fire occurred.

    While the fire is always the immediate danger, once it's gone, what it leaves behind will continue to affect your home and everything inside it. Ash and smoke will leave extensive corrosion, etching and discoloration and don't forget about those lingering odors, if left and not cleaned by professionals. Here are the first steps to your homes recovery and what you should know:

    1. Don't risk doing further damage by attempting to clean up the damage yourself. Refer to the list below.

    2. Call your insurance carrier and file a claim.

    3. Then call SERVPRO of Chesapeake to assess the damage. We will then communicate with your insurance company to plan the damage recovery process, and the process will be explained to you.

    The sooner you contact us the better, as damage will continue and your structure and all your contents will have much more extensive damage to them. Carpets may become permanently discolored, and glass may be severely etched. And those odors aren't just odors, they are acidic and filled with toxins that can be harmful to you, and the longer they stay the more damage it will cause to your home.

    Keys Things to Avoid:

    1. Do not wipe or attempt to wash residue from walls, ceilings, or absorbent surfaces.

    2. Do not use carpeting or upholstered furniture impacted by heavy smoke residue or debris.

    3. Do not use food items or canned goods exposed to heat.

    4. Do not turn on computers, TV's, stereos or electrical appliances until they have been professionally cleaned and checked by SERVPRO.

    Frozen Pipes...But Not Broken Yet.

    3/7/2016 (Permalink)

    When people think of frozen pipes in their homes, they automatically think of broken pipes spewing a huge mess that soaks carpet, subfloors, walls and more...requiring the attention of their water damage professional.

    But many times a frozen pipe doesn't necessarily become a broken pipe. You might have experienced this yourself: you go into a bathroom, during a really cold part of winter, turn on the faucet and nothing comes out. Or perhaps only a trickle dribbles into the sink.

    This is a nuisance that must be dealt with quickly, before the pipe actually breaks and creates a larger problem.

    Preventing this from ever happening is the best course of action. Here are some things you can do when temperatures dip well below freezing:

     1. Take control of the temperature in your home. People tend to set the temperature lower when they leave the house, especially when going out-of-town. But keep your home at 60 degrees or higher. Installing a digital thermostat that you can control remotely from you smartphone means you can monitor your home 24/7 while traveling.

     2. While home, when temperatures are extremely cold, open kitchen and bathroom cabinets to allow warmer air to flow among pipes. For problem sinks that have had their pipes freeze in the past, or that you feel might freeze, allow a slow trickle of water to run.

     3. Keep garage doors closed. If you have water supply pipes in the walls or ceiling of your garage immediately shut the garage door so the heat from the engine can help warm the garage.

    But if a frozen pipe does happen, your only recourse is to thaw it. This might take some time. Warm up your house, and use safe heat such as a hair dryer, to warm the area where the pipe is frozen. Do not use a blowtorch, kerosene or other heat source fired by fuel and don't use open flames. If you can't determine where the frozen pipe is, a local Chesapeake plumbing company can help.

    And of course, if the worst happens and a pipe does break, call SERVPRO of Chesapeake!

    Certified Electronics Restoration Network

    12/8/2015 (Permalink)

    Electronics Cleaning

    SERVPRO of Chesapeake has recently completed training through ElectroClean and is now a certified electronics restoration contractor, and part of the Certified Electronics Restoration Network! 

    What does that mean for our customers?  We’re glad you asked!  It means we are now even more trained and equipped to provide cleaning and restoration services for damage incurred from fire, water, lightning strikes, electrical surges, and more. 

    This particular certification is focused on electronics restoration and data recovery including:

    • Electronic Inventory Controls
    • State-of-the-art Electronic Data Base Platform
    • Standardized Cleaning and Testing Technologies
    • Each Item Tested Three Times Prior to Packaging
    • Standardized Data Back-Up in 48 Hours or Less
    • Standardized Job Management, Forms and Procedures
    • Standardized Packing and Automated Detailed Packing Labels
    • Customer Service Requirements and Network Standards
    • A 92.7% Success Rate in Electronic Restoration
    • Average Cost for Restoration 20.3% of Replacement
    • Both Residential and Commercial Services Available
    • Onsite Cleaning Available if Required and Requested
    • Onsite Electronic Evaluation Reports from Lightning Strikes, Water Leaks or Electrical Surges

    When disaster strikes your home or business, call SERVPRO of Chesapeake. Our heroes are standing by, ready make it "Like it never even happened." 757 523-9700


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